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All properties in Bangkok, Bangkok Province, Thailand

Novotel Bangkok Sukhumvit 20

Luxury hotel with 2 restaurants, near Terminal 21 Shopping Mall

  • Free WiFi and free parking
From
A$48

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Outdoor Pool
  • Outdoor Pool
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19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, 10110, Bangkok (province), Thailand
9.0.Superb.
  • Hotel was lovely. Staff were very friendly and helpful. Would stay there again if I ever…

    Feb. 29, 2020

  • Some of the staff make you feel welcome and the breakfast replenish was average

    Dec. 11, 2019

See all 501 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand), ALLSAFE (Accor Hotels), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Safe
Shopping
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 244 guestrooms
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • 1 outdoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Free cots/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Private bathroom

What’s around

  • In Sukhumvit
  • Terminal 21 Shopping Mall - 11 min walk
  • Embassy of India - 12 min walk
  • EmQuartier - 13 min walk
  • Siam Paragon Mall - 2.5 mi / 4 km
  • Siam Center - 2.5 mi / 4.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, City View
  • Executive Room, 2 Single Beds (High Floor)
  • Executive Room, 1 King Bed (High Floor)
  • Executive Suite, 1 King Bed
  • Family Suite, 1 King Bed
  • Superior Room, 1 King Bed, City View
  • Superior Room, 2 Single Beds, City View

What’s around

Landmarks

  • In Sukhumvit
  • Terminal 21 Shopping Mall - 11 min walk
  • Embassy of India - 12 min walk
  • EmQuartier - 13 min walk
  • Siam Paragon Mall - 2.5 mi / 4 km
  • Siam Center - 2.5 mi / 4.1 km
  • Pratunam Market - 2.7 mi / 4.4 km
  • MBK Center - 2.8 mi / 4.5 km

Getting around

  • Suvarnabhumi International Airport (BKK) - 21 min drive
  • Don Mueang Intl. Airport (DMK) - 19 min drive
  • Asok Railway Station - 28 min walk
  • Bangkok Makkasan Station - 5 min drive
  • Bangkok Khlong Tan Station - 5 min drive
  • Asoke BTS Station - 9 min walk
  • Sukhumvit Station - 12 min walk
  • Phrom Phong BTS Station - 14 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)
map
See on map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, 10110, Bangkok (province), Thailand

At a glance

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking available only on request
  • Free secured, covered onsite self parking
  • Free secured, covered onsite valet parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Number of outdoor pools - 1
  • Children's pool
  • 24-hour fitness facilities
  • Pool sunloungers
  • Fitness facilities
  • Pool umbrellas

Working away

  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 6889
  • Conference space size (meters) - 640

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • Chinese
  • English
  • German
  • Indonesian
  • Japanese
  • Korean
  • Thai

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Food Exchange - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

Gourmet Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Sky on 20 - This rooftop bar serves dinner only. Happy hour is offered. Open daily.

Pool Bar - This bar specializes in international cuisine and is located by the pool. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 353 for adults and THB 177 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 1750 per vehicle (one-way, Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 1530.0 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

  • Novotel Bangkok Sukhumvit 20 opening April 2016 Hotel
  • Novotel Bangkok Sukhumvit 20 Hotel
  • Novotel 20 Hotel
  • Novotel 20
  • Novotel Bangkok Sukhumvit 20 (Opening June 2016)
  • Novotel 20 opening April 2016 Hotel
  • Novotel Bangkok Sukhumvit 20 Hotel
  • Novotel Bangkok Sukhumvit 20 Bangkok
  • Novotel Bangkok Sukhumvit 20 Hotel Bangkok
  • Novotel Bangkok Sukhumvit 20 opening April 2016
  • Novotel 20 opening April 2016
  • Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
  • Novotel 20 Opening June 2016 Hotel
  • Novotel Bangkok Sukhumvit 20 Opening June 2016
  • Novotel 20 Opening June 2016
  • Novotel Bangkok Sukhumvit 20 (opening April 2016)

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Novotel Bangkok Sukhumvit 20 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining. Nearby restaurants include Chesa (3-min walk), The Sport Corner (3-min walk), and Mexicano (3-min walk).
  • Yes, an airport shuttle is available. The charge is THB 1750 per vehicle one-way.
  • Novotel Bangkok Sukhumvit 20 has 3 bars and an outdoor pool, as well as a 24-hour fitness center.
9.0.Superb.
  • 8.0.Very good

    Bed was not comfortable mattress well used sagged in centre area also pillows not good as well lumpy in places.

    3 night trip with friends, Nov. 19, 2019

    Verified Expedia guest review

  • 8.0.Very good

    All good with property. Pppppppppppp ppppppppppppppppppppppppppppppppppp

    2 night trip with friends, Nov. 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We love our stay here, staff is super nice. Most malls, bars and restaurant are walkable. Will definetly stay here again for our next trip to Bangkok. Thanks for everything team. Cheers

    Hamza, 3 night family trip, Oct. 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    very well run hotel in a really nice area of Bangkok

    3 night trip, Aug. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful room, city views from the bath and a great horizon pool also with views stretching across the city. Helped me get over a flight headache.Great breakfast buffet. Only stayed one night in Bangkok after my flight which for me was enough for a rest before heading off to my holiday destination.

    1 night trip, Jul. 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very good, will go back every time. "...............

    2 night romance trip, Jun. 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff are all polite, always with a smile and no small query for them will help out no matter what. Location is very close to bts station. Room was clean. We had an excellent stay. Highly recommended

    3 night romance trip, Apr. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great start and finish in Thailand

    We had an excellent stay at the Novotel Sukumvit 20 for 2 days at the start of our holiday in Thailand and 2 days at the end. We had a club suite both times - did not book this room but was no trouble to arrange an upgrade. The club lounge was very good with excellent staff. Only disappointment was that the Club dress code was not enforced - some of the guests were inappropriately dressed!!

    Lyndon, 2 night trip with friends, Apr. 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly recommend. Super clean and comfortable

    We stayed 11 nights and loved this hotel. The staff were so lovely and our room was super clean and comfortable. Great pool area, delicious food, amazing bed, great rooftop bar. The staff helped us get taxis and suggestions were great. Only negative was the free shuttle to terminal 21 (shopping centre) doesn't take you all the way there, you have to walk a little way further. We would stay here again and highly recommend.

    Laura, 11 night romance trip, Feb. 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Has to be one of the best Novotel I have stayed in.

    2 night trip, Jan. 8, 2019

    Verified Expedia guest review

See all 501 reviews