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Palais Hansen Kempinski Vienna, Vienna

5 stars5 stars
Schottenring 24ViennaVienna1010Austria, (02) 8228 1927
Loved by guests
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Outstanding4.8 / 5
Vibe
Awesome vibe
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Value for money
Value for money could be better
231See all 231 Hotels.com reviews
From 1,107 reviewsTripAdvisor Traveller Rating

Palais Hansen Kempinski Vienna, Vienna

Hotel Info: (02) 8228 1927

from A$601
  • Superior Double Room
  • Palais Suite
  • Suite (Hansen)
  • Junior Suite
  • Deluxe Double Room (Grand)
  • Deluxe Double Room
  • Suite (Ring)

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Also known as

  • Hansen Kempinski
  • Palais Kempinski
  • Hansen Kempinski Vienna
  • Kempinski Hansen Vienna
  • Kempinski Palais Hansen Vienna
  • Kempinski Palais Vienna
  • Palais Hansen Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Hotel Vienna
  • Palais Hansen Kempinski Vienna

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 40 per day

Buffet breakfast is offered for an extra charge of EUR 42.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 35 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 7
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1873
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPad
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kempinski The Spa has 6 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Cigar Lounge - Onsite bar.

Lobby Bar und Lounge - Onsite bar.

Die Kueche - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Palais Hansen Kempinski Vienna, Vienna’s small print

Also known as

  • Hansen Kempinski
  • Palais Kempinski
  • Hansen Kempinski Vienna
  • Kempinski Hansen Vienna
  • Kempinski Palais Hansen Vienna
  • Kempinski Palais Vienna
  • Palais Hansen Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Hotel Vienna
  • Palais Hansen Kempinski Vienna

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 40 per day

Buffet breakfast is offered for an extra charge of EUR 42.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 35 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Palais Hansen Kempinski Vienna, Vienna

Landmarks

  • In Innere Stadt
  • Vienna State Opera (1.2 mi / 1.9 km)
  • Burgtheater (0.6 mi / 1 km)
  • Vienna City Hall (0.7 mi / 1.1 km)
  • St. Stephen's Cathedral (0.7 mi / 1.2 km)
  • Austrian Parliament Building (0.8 mi / 1.3 km)

Getting around

  • Vienna Franz-Josefs-Station 22-min walk
  • Vienna Wien Mitten Station 25-min walk
  • Vienna Wien North Station 7-min drive
  • Vienna (VIE-Vienna Intl.) 18-min drive
  • Schottenring U-Bahn 3-min walk
  • Schottentor U-Bahn 6-min walk
  • Rossauer Lande U-Bahn 10-min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Outstanding 4.8 /5 from 231 reviews

Palais Hansen Kempinski Vienna, Vienna
Outstanding5.0 / 5
A real treat.
Fabulous hotel to spoil yourself with. Luxury all the way. Only ne negative and that was the spa was unmanned , this to me was irresponsible as if there was a problem no one would be there to help. Otherwise 10/10
3 night romance trip
Palais Hansen Kempinski Vienna, Vienna
Outstanding5.0 / 5
Palais Hansen Kempinski Vienna +++
We enjoyed our stay. Loved our hotel room and all staff were very helpful. The breakfast in the morning has many choices but the price of $42.00 is extremely high. The hotel is somewhat located away from the core of Vienna, but very easy to maneuver around.
4 night romance trip
Palais Hansen Kempinski Vienna, Vienna
Outstanding5.0 / 5
This is the best - it made our stay!!
This was worth every bit of the money - staff was excellent. I was not feeling well the first day, they immediately got me a doctor and went to the pharmacy for me to get the scripts. Excellent service throughout the 5 days we stayed. Great location. Use it and you won't be sorry.
5 night romance trip
Palais Hansen Kempinski Vienna, Vienna
Outstanding5.0 / 5
Special hotel in a special city
Simply amazing
4 night romance trip
Palais Hansen Kempinski Vienna, Vienna
Outstanding5.0 / 5
Treated like a VIP!
The staff was welcoming and professional rolled in to one. Enjoy the hot tea sample given at check in "Obstgarter". We will look first for Kempinski's Hotel next vacation!!!
2 night romance trip

See all reviews

Palais Hansen Kempinski Vienna, Vienna

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