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1 room, 2 adults

Palais Hansen Kempinski Vienna, Vienna, Austria

5-star5 stars
Schottenring 24ViennaVienna1010Austria, (02) 8228 1927

Riverfront hotel with spa, near Sigmund Freud Museum
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Exceptional9.6
Vibe
Awesome vibe
Service
Fantastic service
Amenities
Great amenities
Wellness Area
Great wellness & sports facilities
246See all 246 Hotels.com reviews
From 1,316 reviewsTripAdvisor Traveller Rating

Palais Hansen Kempinski Vienna, Vienna, Austria

from A$470
  • Superior Double Room
  • Deluxe Double Room
  • Deluxe Double Room (Grand)
  • Junior Suite
  • Suite (Hansen)
  • Suite (Ring)
  • Palais Suite

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
There is no front desk at this property. There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 7
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Built in 1873
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPad
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kempinski The Spa has 6 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Edvard - This restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. Reservations are required. Open select days.

Die Kueche - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Lobby Bar und Lounge - Onsite bar.

Cigar Lounge - Onsite bar.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Palais Hansen Kempinski Vienna, Vienna, Austria’s small print

Also known as

  • Palais Hansen Kempinski Vienna Hotel
  • Palais Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Vienna
  • Palais Hansen Kempinski
  • Kempinski Palais Vienna
  • Palais Hansen Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Hotel Vienna
  • Palais Hansen Kempinski Vienna

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 40 per day

Buffet breakfast is offered for an extra charge of EUR 42.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 35 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Palais Hansen Kempinski Vienna, Vienna, Austria

Top spots nearby

Recommended by this property

  • Sigmund Freud Museum (5-minute walk)
  • Judenplatz (6-minute walk)
  • St. Stephen's Cathedral (9-minute walk)
  • Hofburg Imperial Palace (11-minute walk)
  • Museum of Natural History (14-minute walk)
  • Vienna State Opera (14-minute walk)
  • Riesenrad (19-minute walk)

Getting around

  • Vienna (VIE-Vienna Intl.) - 21 min drive
  • Vienna Franz-Josefs-Station - 22 min walk
  • Vienna Wien Mitten Station - 25 min walk
  • Vienna Praterstern Station - 29 min walk
  • Schottenring U-Bahn - 3 min walk
  • Schottentor U-Bahn - 6 min walk
  • Rossauer Lande U-Bahn - 10 min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Exceptional 9.6 From 246 reviews

Palais Hansen Kempinski Vienna, Vienna, Austria
Exceptional10.0
Kempinski at its best
Not a single objection
Denis, us1 night trip
Palais Hansen Kempinski Vienna, Vienna, Austria
Exceptional10.0
Amazing stay with very helpful staff!
A Traveller, gb4 night trip
Palais Hansen Kempinski Vienna, Vienna, Austria
Very Good8.0
smart hotel - very nice staff
Very nice hotel - but our room was rather dark facing into a courtyard with little natural light despite the large window this was a disappointment especially as I stayed at the Kempinski in Dresden & had the most wonderful bright suite with a fabulous outlook - however we had not requested a suite this time & that was a mistake. The bathroom was wonderful - very high spec. There is a lack of outside areas which was a shame as the weather was glorious. The interior courtyard appeared to be constantly in the shade. I found the wifi very complicated.
A Traveller, gb3 night trip
Palais Hansen Kempinski Vienna, Vienna, Austria
Good6.0
Lack of attention to details
Unfortunately this Kempinski has lack of attention to details which are important in case of this kind of hotel standard: -Ipad provided in room is very slow when opening pages. -In room large breakfast picture on Ipad does not match the reality: there was no champagne on the table, instead of one boiled egg and omelette there was two boiled eggs, sugar was in sachets instead of nice sugar bowls, marble cake was also missing. -Room service is far from perfect,one day they can bring you water without night mat, next day you will find only night mat without water and so on. I had to make them a notice of those kind of mismatches every day. -We were told that Kempinski has a best breakfast in that part of the town which is far from the true, as for 5 star hotel breakfast is average and does not worth 42 EUR if you do not book it for the whole stay(otherwise 35 EUR).Yes,champagne is included if you are fan of Moet,yes,few Asian snacks from menu, but that´s it. Rest is average 4 star variety.Pita bread was dry, probably from last day, moderate choice of cheese, fish and meat, very limited choice of desserts. Fresh squeezed juices cheered me up a bit and the fact that breakfast is open till 2 pm on weekends. -Spa itself is very small,lack of air,pool area has only two beds and couple of chairs,showers are old and some of them are a bit rusty. Strongest side is the reception, I would give those people my endless respect and bow,they are professionals who are able to listen.
Maksim, ie3 night trip
Palais Hansen Kempinski Vienna, Vienna, Austria
Exceptional10.0
Amazing stay at Hotel Kempinski
I consider Palais Hansen Kempinski the best hotel in Vienna! The size of the rooms are spacious and luxurious and the staff is amazing. Our overall experience was amazing. We will return again and again to Vienna and Hotel Kempinski!
Sandra, us5 night trip

See all reviews

Palais Hansen Kempinski Vienna, Vienna, Austria

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