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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Hotel Casa San Agustin

4.5-star4.5 stars
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001, Colombia

Luxury hotel with spa, near Clock Tower
  • Free cooked-to-order breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Food
Delicious food
Room
Great room
Service
Fantastic service
Wellness Area
Great wellness & sports facilities

Hotel Casa San Agustin

  • Junior Suite
  • Premium Suite
  • Suite (del Virrey)
  • Deluxe Room
  • Suite (Prestige)

What’s around Hotel Casa San Agustin

Landmarks

  • In Cartagena Walled City
  • Clock Tower - 7 min walk
  • Cartagena de Indias Convention Center - 10 min walk
  • Bocagrande Beach - 21 min walk
  • San Felipe de Barajas Castle - 23 min walk
  • Marbella Beach - 28 min walk
  • University of Cartagena - 1 min walk
  • Simon Bolivar House and Museum - 2 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sunloungers
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Alma - Overlooking the garden, this fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Hotel Casa San Agustin’s small print

Also known as

  • Hotel Casa San Agustin Cartagena
  • Hotel Casa San Agustin Hotel
  • Hotel Casa San Agustin Cartagena
  • Hotel Casa San Agustin Hotel Cartagena
  • Hotel Casa San Agustin
  • Casa San Agustin Cartagena
  • Casa San Agustin
  • Hotel Casa San Agustin Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Guests under 12 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for COP 290000 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of COP 110000 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Casa San Agustin

  • Does Hotel Casa San Agustin offer free cancellation for a full refund?
    Yes, Hotel Casa San Agustin does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Casa San Agustin currently open?
    This property is closed from March 25 2020 to August 31 2020 (dates subject to change).
  • Is parking offered at Hotel Casa San Agustin?
    Sorry, there's no parking at Hotel Casa San Agustin.
  • Is there a pool at Hotel Casa San Agustin?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Casa San Agustin?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Casa San Agustin?
    You can check in from 3:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hotel Casa San Agustin?
    Yes, there's an onsite restaurant that serves Latin American cuisine.
  • Is airport shuttle service offered by Hotel Casa San Agustin?
    Yes, an airport shuttle is available. The charge is COP 110000 per vehicle roundtrip.

Recent reviews

Exceptional 9.8 From 67 reviews

Very good 8.0
Cool
Very nice property, design, the room was nice. We had a great dinner in the Alma restaurant, as well at the pool and on the rooftop :)
Sven, us3 night trip
Exceptional 10.0
Exceptional Casa San Agustin
This hotel is a hidden “emerald” in Cartagena. What a wonderful time we had in this city. The staff felt like family and the food was fabulous! There is not a high enough rating that can match this experience. Thanking all Casa San Agustin family for great memories! Can’t wait to meet y’all again!
us7 night family trip
Exceptional 10.0
I really enjoyed the stay. Beautiful pool and hotel. The service was impeccable. Would definitely recommend this hotel. Excellent location too! Can't go wrong with this hotel!
Eric, us3 night trip
Exceptional 10.0
Beautiful hotel with a friendly attentive staff. Great service great food great drinks
us3 night trip
Exceptional 10.0
Excellent Hotel
Tha Hotel is beautiful. The service is Excellent and the food is AMAzing!!!!!! Overall, It is a Great Hotel in all sense of the word. I recomend it 100%
Maria, us3 night trip with friends
Exceptional 10.0
Stunning property, and impeccable service!
us3 night family trip
Exceptional 10.0
Feel like royalty.
This property is incredible and the staff was so helpful.
Jeremy, us1 night trip
Exceptional 10.0
The best in Cartegena!
us4 night trip
Exceptional 10.0
The only hotel for me in Cartagena!
Everything about the Hotel Casa San Agustin was fantastic! Everyone at the front desk, especially Ramon with whom we had the most interaction, was helpful and attentive. The property is gorgeous...tastefully designed to accommodate the most discerning guest. The restaurant serves a delicious breakfast (and more.) This is the only hotel I'd consider for my next trip to Cartagena.
Javier, us5 night romance trip
Exceptional 10.0
Great for couples!
Amazing pool area! Free water and sodas in fridge. Great made to order free breakfast. Dinning area is a little hot. No breeze there. Don’t ride the bikes... Streets are too narrow and crazy.
Christopher, us2 night romance trip

Hotel Casa San Agustin

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