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All properties in Cartagena, Colombia
1 room, 2 adults

Hotel Casa San Agustin

4.5-star4.5 stars
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001, Colombia

Luxury hotel with 2 bars/lounges, near Puerta del Reloj
  • Free cooked-to-order breakfast and free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 967 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Fantastic service
Great room
Great wellness & sports facilities

Hotel Casa San Agustin

from A$523
  • Junior Suite
  • Premium Suite
  • Suite (del Virrey)
  • Deluxe Room
  • Suite (Prestige)

What’s around Hotel Casa San Agustin


  • In Cartagena Walled City
  • Puerta del Reloj - 6 min walk
  • San Pedro Claver Church and Convent - 6 min walk
  • San Felipe de Barajas Castle - 23 min walk
  • Clock Tower - 7 min walk
  • Cartagena de Indias Convention Center - 10 min walk
  • Bocagrande Beach - 21 min walk
  • University of Cartagena - 1 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 9 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-11 PM
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available on request) *


  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sunloungers
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
Working away
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.


Alma - Overlooking the garden, this fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Hotel Casa San Agustin’s small print

Also known as

  • Hotel Casa San Agustin Cartagena
  • Hotel Casa San Agustin Cartagena
  • Hotel Casa San Agustin Hotel Cartagena
  • Hotel Casa San Agustin
  • Casa San Agustin Cartagena
  • Casa San Agustin
  • Hotel Casa San Agustin Cartagena
  • Hotel Casa San Agustin Hotel


If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Guests under 12 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for COP 290000 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of COP 110000 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.8 From 57 reviews

Exceptional 10.0
The only hotel for me in Cartagena!
Everything about the Hotel Casa San Agustin was fantastic! Everyone at the front desk, especially Ramon with whom we had the most interaction, was helpful and attentive. The property is gorgeous...tastefully designed to accommodate the most discerning guest. The restaurant serves a delicious breakfast (and more.) This is the only hotel I'd consider for my next trip to Cartagena.
Javier, usRomance trip
Exceptional 10.0
Great for couples!
Amazing pool area! Free water and sodas in fridge. Great made to order free breakfast. Dinning area is a little hot. No breeze there. Don’t ride the bikes... Streets are too narrow and crazy.
Christopher, us2 night romance trip
Exceptional 10.0
One of my favorite!!
Beautiful boutique hotel in the old city. Excellent location. The restaurant and the pool are amazing. After visiting Cartagena several times this hotel is definitely one of my favorite!!!
Marco A, us1 night romance trip
Exceptional 10.0
Amazing Stay in Cartegna
One of my favorite hotels ever. Loved the charm, location, and staff. Would recommend in a heartbeat.
Jacob, usTrip with friends
Fair 4.0
Our upgrade was a downgrade
Our upgrade was a down grade. We had even emailed the hotel in advance because it was our anniversary. The hotel moved us from one tiny room accessed via a perilous winding stair case to another suit also accessed via a spiral staircase to a suite on a half floor with low ceilings and a windowless “living room” the rooms are so dark we could not even read in them in the day time because there isn’t sufficient lighting to compensate for the lack of natural light. The hotel itself is beautiful and from what we could see has several beautiful high ceilinged rooms and suites but unless your booking agent can garuntee your room I would recommend another less expensive option. Especially if you are staying for more than a couple of nights.
usRomance trip

Hotel Casa San Agustin

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