Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

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Overview of Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

2.5 star property
Mountain hotel with indoor pool, near Mardi Gras Casino

9.0/10 Superb

818 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
410 New Goff Mountain Road, Nitro, WV, 25313
Main amenities
  • Weekly housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front desk safe
  • Convenience store
  • Snack bar/deli
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • Heart of Nitro
  • Charleston Coliseum & Convention Center - 14 min drive

Getting around

  • Charleston, WV (CRW-Yeager) - 20 min drive
  • Charleston Station - 15 min drive

About this property

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Hotel in the city center
A free breakfast buffet, a grocery/convenience store, and a free manager's reception are just a few of the amenities provided at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Free newspapers, wedding services, and a 24-hour front desk
  • Coffee/tea in the lobby, express check-out, and a TV in the lobby
  • Guest reviews give good marks for the breakfast and helpful staff
Room features
All guestrooms at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel feature comforts such as premium bedding and pillow menus, in addition to amenities like free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Free infant beds and free extra beds
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Free reception (select days)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services

Facilities

  • Built in 2013
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages

  • English

Room amenities

Be entertained

  • 37-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Guests under 16 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes an IHG Hotel

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel on 30 Oct 2022 start from AU$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
You can check in from 3 PM - 2 AM. Check-out time is 11:00 AM. Express check-out is available.
Is there an onsite casino at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
No, this hotel doesn't have a casino, but Mardi Gras Casino (4-min drive) is nearby.
What is there to do at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel and nearby?
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
Yes. Nearby restaurants include TGI Friday's (12-min walk), Cracker Barrel (14-min walk), and Ridge View BBQ (2.7 mi).
What's the area around Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel like?
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel puts you in the heart of Nitro. Popular attractions include Charleston Coliseum & Convention Center, which is 14 minutes away by car.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Jonie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shwanda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Donald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

overnight
The room was comfortable. The bed was a little firmer than we usually prefer but was good. The room was clean shower was good. We enjoyed our stay.
Philip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice employees
Excellent stay, lady at the desk at check in was great, gave us a pamphlet for the National Park. Greeted us again at check out. Over all I would stay again
Josh, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable but a gross mold patch shower
Everything was perfect except for a large rotten mold part of the wall right above the shower head in the bathroom- it was pretty gross.
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amber, 1-night trip
Verified Hotels.com guest review