We left the towels scattered around, but the maid did NOT change the towels, just folded the still wet towels and put them on the bed.
There was a man’s hair inside the hamburger.
The reception did not tell us that the breakfast had to be booked, nor was it shown anywhere when the restaurant opens and closes.
We booked an anniversary celebration online which costs 18,000 pesos and included a cake and half bottle of champagne. The reception said that she could not find the reservation. In the end we got the cake and champagne but the hotel charged us 23,000, without telling us the price in advance.
They sent the cake to the room, but did not give us any utensils to eat the cake with! I had to walk back to the restaurant to get them myself.
When we checked in, they told us our room was ready, but when we entered the room, there was NO curtains. Some maintenance men came in when I was showering to install the curtains. The reception gave us no prior notice at all.