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Hatten Hotel Melaka, Malacca (state)

4 stars
Hatten Square, Jln MerdekaBandar Hilir, MalaccaMalacca75000Malaysia, ‏‎1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.2 / 5
Location
Great location
Comfort
Rather comfortable
Value for money
Best value for money
Breakfast
Breakfast is average
1135See all 1,135 Hotels.com reviews
From 1,823 reviewsTripAdvisor Traveller Rating

Hatten Hotel Melaka, Malacca (state)

Hotel Info: 1800 846 835

from A$77
  • Premier Deluxe Suite
  • Studio Suite
  • Deluxe Suite
  • Premier Junior Suite
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 704 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle within 2 km

Other information

  • Smoke-free property

Also known as

  • Hatten Hotel Melaka
  • Melaka Hotel Hatten
  • Hatten Hotel Melaka Malacca
  • Hatten Melaka
  • Hatten Melaka Hotel
  • Hatten Melaka Malacca
  • Hotel Hatten
  • Hotel Hatten Melaka
  • Hotel Melaka Hatten
  • Melaka Hatten Hotel

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

A Heritage Tax of MYR 2 per room, per night is imposed by the city and will be collected at the property. For further details, please contact the property using the information contained in the confirmation received after booking.

Optional extras

Valet parking costs MYR 20 per day

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 15371
  • Conference space size (meters) - 1428
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Chatterz - This café serves breakfast, lunch, and dinner. Open 24 hours.

Alto Sky Lounge - This rooftop bar serves light fare only.

Hatten Hotel Melaka, Malacca (state)’s small print

Also known as

  • Hatten Hotel Melaka
  • Melaka Hotel Hatten
  • Hatten Hotel Melaka Malacca
  • Hatten Melaka
  • Hatten Melaka Hotel
  • Hatten Melaka Malacca
  • Hotel Hatten
  • Hotel Hatten Melaka
  • Hotel Melaka Hatten
  • Melaka Hatten Hotel

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

A Heritage Tax of MYR 2 per room, per night is imposed by the city and will be collected at the property. For further details, please contact the property using the information contained in the confirmation received after booking.

Optional extras

Valet parking costs MYR 20 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 1135 reviews

Hatten Hotel Melaka, Malacca (state)
Outstanding5.0 / 5
Good location
Comfortable. Clean. Spacious. Close to shops & good restaurants.
2 night family trip
Hatten Hotel Melaka, Malacca (state)
Outstanding5.0 / 5
Hatten hotel
Lovely hotel. The pool was nice. We were staying in the premium suites. Buffet breakfast was on level 22 but the check in lady told us level 11. Only in the 2nd day did a staff member tell us to go upstairs.
2 night romance trip
Hatten Hotel Melaka, Malacca (state)
Good3.0 / 5
There are too many rooms for improvement in regards to their customer service. we had to call housekeeping five times for a simple request for an additional blanket. I forgot my local phone charger and requested to borrow an international adapter, which was received in a timely manner but did not get to utilise it. It did not fit an Australian plug. When asked for a change, it was the only international adapter that they have. I could not believe my ears to hear this coming from an award winning(apparently) hotel ! I thought well I could try looking for a USB outlet from either the electronic appliances in the room e.g bedside alarm clock. well guess what, the room we paid good money for ( a Premier Deluxe Suite ) does not actually have a bedroom clock ! Seriously? All that aside, when we made our way for breakfast the next morning, we were not allowed into the common buffet room, was told by the staff that we are to have our breakfast at Level 22 on the top floor where the skybar is located( fair enough this was a special inclusion with our room which was great and all) ... but we were not too impressed with the buffet selection and hence wanted to explore what was being offered on the other floor. To be denied access was truly a dissapointment considering we've paid for a Premier Deluxe Suite rate. Checking-in also took a while. The VIP check in was unfortunately already closed when we arrived. Shouldn't this service be available 24 hours? First&last time at Hatten.
1 night family trip
Hatten Hotel Melaka, Malacca (state)
Excellent4.0 / 5
Melacca holidays
Room was nice, bed was hard,pillows were uncomfortable.
5 night romance trip
Hatten Hotel Melaka, Malacca (state)
Excellent4.0 / 5
Recommended
Excellent location to shops and sightseeing. Will return again if in Melaka.
4 night romance trip

See all reviews

Hatten Hotel Melaka, Malacca (state)

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