The Great Roots Forestry SPA Resort

Photo gallery for The Great Roots Forestry SPA Resort

Primary image
Outdoor pool
Pool
Pet-friendly Twin Room | Balcony
Deluxe Suite, 1 King Bed | Room

Overview of The Great Roots Forestry SPA Resort

The Great Roots Forestry SPA Resort

4.0 star property
Mountain resort in Sanxia with 2 restaurants and spa

8.6/10 Fabulous

370 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is AU$319
Price available on 28/10/2022
Map
No.80, Chajiao, Sanxia District, New Taipei City, 237
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Hot springs
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • 2 coffee shops/cafes
  • Business center
  • Airport shuttle
  • Area shuttle
  • Train station pick-up service
Feel at home
  • Children stay free
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Sanxia
  • Shihmen Dam - 54 min drive

Getting around

  • Taoyuan International Airport (TPE) - 50 min drive
  • Songshan Airport (TSA) - 70 min drive
  • Yingge Station - 15 min drive
  • Taoyuan Boshan Station - 24 min drive
  • Jungli Neili Station - 27 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

The Great Roots Forestry SPA Resort

4-star family-friendly resort in the heart of Sanxia
You can look forward to a free breakfast buffet, a roundtrip airport shuttle, and an outdoor mineral hot spring (onsen) at The Great Roots Forestry SPA Resort. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in aromatherapy, a massage, or a body treatment. Enjoy Fusion cuisine and more at the two onsite restaurants. Enjoy the gym, as well as activities like ecotours. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and 2 coffee shops/cafes.
Other perks at this resort include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Hot springs on site, an area shuttle, and an area shuttle
  • An electric car charging station, an elevator, and meeting rooms
  • Guest reviews say great things about the family-friendly amenities
Room features
All guestrooms at The Great Roots Forestry SPA Resort boast comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • HDTVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 200 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 8:00 AM to 6:00 PM*
  • Train station shuttle*

Offsite

  • Area shuttle within 30.6 kilometers*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • 2 coffee shops
  • Barbecue grills
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Playground
  • Grocery/convenience store
  • Children's menu

What to do

  • Ecotours
  • Hot springs

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Hand-held showerheads
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 8:00 AM to 11:00 PM. There are hot springs on site.

Dining

Crown Prince Restaurant - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Liyan Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Great Roots Cafe - This café serves light fare only. Open daily.
Scenic Café - This coffee shop serves lunch, dinner, and light fare. Open select days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of TWD 1300 per vehicle (one-way, maximum occupancy 4)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from September 11 to August 30:
  • Swimming pool

Children & extra beds

  • Airport shuttle service for children costs TWD 1300

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Children under 5 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Great Roots Forestry SPA
Great Roots Forestry SPA New Taipei City
Great Roots Forestry SPA Resort
Great Roots Forestry SPA Resort New Taipei City
The Great Roots Forestry Spa
The Great Roots Forestry SPA Resort Resort
The Great Roots Forestry SPA Resort New Taipei City
The Great Roots Forestry SPA Resort Resort New Taipei City

Frequently asked questions

Does The Great Roots Forestry SPA Resort offer free cancellation for a full refund?
Yes, The Great Roots Forestry SPA Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Great Roots Forestry SPA Resort?
As of 28 Sept 2022, prices found for a 1-night stay for 2 adults at The Great Roots Forestry SPA Resort on 11 Oct 2022 start from AU$225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Great Roots Forestry SPA Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Great Roots Forestry SPA Resort?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Great Roots Forestry SPA Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Great Roots Forestry SPA Resort?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by The Great Roots Forestry SPA Resort?
Yes, an airport shuttle is available from 8:00 AM to 6:00 PM. The charge is TWD 1300 per vehicle one-way.
What are the check-in and check-out times at The Great Roots Forestry SPA Resort?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
What is there to do at The Great Roots Forestry SPA Resort and nearby?
Onsite recreation at The Great Roots Forestry SPA Resort includes ecotours and hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness center. The Great Roots Forestry SPA Resort also has an arcade and a garden.
Are there restaurants at or near The Great Roots Forestry SPA Resort?
Yes, there are 2 onsite restaurants, featuring Fusion cuisine. Nearby restaurants include 台灣磚窯雞 (5.1 mi), 東道飲食亭 (6.3 mi), and 極品牛肉麵 (6.6 mi).

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Outdated room but offer many outdoor fun.
As a hotel guest, the outdoor hot spring pools and access to the forest park for free. Our room was outdated, poorly lit had, and the air conditioner was not working properly. It overlooked the hotel pool which was filled with fallen leaves and moss. The breakfast is located at another building (we had to walk over in the cold and rain) and the breakfast was mediocre. We had dinner at the Chinese restaurant located at B1, the service was good and the food was pretty good. Overall I give this resort B-.
Ming, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful surroundings, friendly staff, hot springs were amazing, restaurant was good but not excellent but overall a fantastic experience. Will definitely go again
2-night family trip
Verified Expedia guest review

8/10 Very good

Fong-Ping, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Hotel catering needs to improve
The room and stay was fantastic! The kids love the pool and hot spring. Beside, the food from the hotel was very limited since there’s not much choices outside the hotel. There would be much enjoyable if the hotel catering improve dearly.
Yin Ting Premy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

4/10 Fair

unprofessional
thur couldn’t find our booking record, showed them my confirmation email and still couldn’t find it. Gave us the wrong room type (i booked the room with mountain view but ended up getting a room with the view of the parking lot.)
Anny, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice grounds, needs better breakfast/softer beds
The beds are very hard, but bedding is very clean. There is no in room hot spring tub, which was disappointing. Breakfast is not great, both for the variety and quality. Since it’s in the wooded area, there is no other option for breakfast.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Very comfortable place to stay for getaway!
PING-YING, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review