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All properties in Chulamar, Puerto San Jose, Escuintla Department, Guatemala

Hotel Soleil Pacifico

Puerto San Jose beachfront resort with 2 restaurants and pool bar

From
A$153

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Beach
  • Outdoor Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 30.
1 / 30Terrace/Patio
7.0.Good.
  • This hotel's pool are is very nice. Enjoyed the stay

    Apr. 17, 2021

  • Fantastic stay

    Apr. 15, 2021

See all 122 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
  • Pool
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 128 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • 3 outdoor pools and 2 spa tubs
  • Nightclub

Feel at home

  • Cots/infant beds (surcharge)
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Rollaway/extra beds (surcharge)

What’s around

  • On the beach
  • Puerto San Jose Beach - 4.2 mi / 6.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room
  • Deluxe Bungalow, Garden View

Location

  • On the beach
  • Puerto San Jose Beach - 4.2 mi / 6.8 km

What’s around

Landmarks

  • On the beach
  • Puerto San Jose Beach - 4.2 mi / 6.8 km

Getting around

  • La Aurora Intl. Airport (GUA) - 101 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 128 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 3
  • Children's pool
  • Spa services on site
  • Number of spa tubs - 2
  • Nightclub
  • Pool sunloungers
  • Billiards or pool table

Working away

  • Business centre
  • Conference space
  • Conference space size (feet) - 1374100
  • Conference space size (meters) - 127657
  • One meeting room

Services

  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Lift
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Accessible bathtub

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Ceiling fan
  • Iron/ironing board

Things to enjoy

  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • WiFi (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Soleil Pacifico are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Dining

Los Caracoles - This restaurant specializes in Caribbean cuisine and serves brunch and dinner.

El Mirador - This restaurant overlooks the ocean.

Onsite venue #3 - sports bar.

Small print

Also known as

  • Hotel Soleil Pacifico Puerto San Jose
  • Hotel Soleil Pacifico Puerto San Jose
  • Hotel Soleil Pacifico Resort Puerto San Jose
  • Hotel Soleil Pacifico
  • Soleil Pacifico Puerto San Jose
  • Soleil Pacifico
  • Hotel Soleil Pacifico Resort

Optional extras

Rollaway beds are available for USD 37.5 per day

Buffet breakfast is offered for an extra charge of USD 12 for adults and USD 9.20 for children (approximately)

Cribs/Infant beds are available for USD 10.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 45 per person (one way)

WiFi is available in guestrooms for USD 5 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 5 per 24-hour period (rates may vary)

Policies

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Soleil Pacifico does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Caribbean cuisine and ocean views. Nearby restaurants include Pollo Frito Super Chapincito (6.1 mi), Comedor Anchorage (6.1 mi), and Al Macarone (6.2 mi).
  • Yes, an airport shuttle is available. The charge is USD 45 per person one way.
  • Have fun during the warmer months with activities such as volleyball. Enjoy a relaxing soak in one of the 2 spa tubs and an invigorating swim in one of the 3 outdoor swimming pools. Hotel Soleil Pacifico also has a nightclub and spa services, as well as a picnic area and a garden.
7.0.Good.
  • 8.0.Very good

    Guatemala Pacific

    It is a very nice place for being in the middle of nowhere, the beach was nice. the food was good, rooms comfortable.

    1 night trip, Apr. 14, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Para empezar nos robaron como dos veces nuestras pertenencias incluyendo sandalias y ropa afemas cuando ya nos íbamos nos dijeron que teníamos que pagar por chamarras porque estaban sucias obviamente Tenemos dos niños como no van a estar sucia las chamarras acaso debíamos dejarlas intactas nos cobraron Q300 demás la gente que trabaja ahí es demasiado lenta tanto en recepción como en el restaurante al menos en el restaurante del servicio es bueno pero los precios son excesivamente caros y la gente es demasiado lenta sin embargo es buena comida las piscinas no están en buenas condiciones se ven un poco viejas en recepción cuando fuimos a hacer el check out Nos pidieron un carnet de toallas como si yo no se las fuera a robar y tuvimos que volver caminando como 20 minutos para entregarlas Ya que las teníamos en el cuarto algo totalmente sin sentido ...

    2 night family trip, Mar. 4, 2021

    Verified Expedia guest review

  • 6.0.Good

    AAAA+

    Not bad not good......outside in great but building and rooms show their age.

    2 night trip, Jan. 22, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Fue la peor experiencia en Soleil, nuestro cuarto tenia un fuga de agua que reportamos desde las 10 pm y que terminaron de arreglar a las 11:30 pm después cuando estaba lavándome los dientes empezó a salir aguas negras, pedimos cambio de cuarto y se negaron a dárnoslo y lo único que nos ofrecieron fue un late check out lo cual no nos servía de nada ya que lo único que queriamos era irnos hablamos con el gerente y no solucionaron nada pésimo servicio

    1 night romance trip, Jan. 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Cleaning,staff and the place is so nice that we have lots to fun to do.

    Hugo, 1 night family trip, Jan. 10, 2021

    Verified Expedia guest review

  • 6.0.Good

    The hotel was good. unfortunately, the facilities are dated and with obvious lack of maintenance.

    Jose, 1 night family trip, Nov. 27, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Good for weekends or short stays-which is the main purpose of the hotel. We needed a place to stay for a week due to work. As a result of Covid19 room cleaning was done upon request. Laundry service was on time, no issues, and had to be collected at the lobby. Had breakfast everyday at 7am, never tried any other meal. Fruits most of the times were a bit underripe or not sweet. Eggs a la carte or central American breakfast were always available. Gardens are kept clean and tidy all the time, but the gardener usually started at 5am to blow the leaves-get some earplugs. Music entertainment on weekends until late at night, so either join or get earplugs.

    hal, 10 night business trip, Oct. 28, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It was beautiful. The pool was really nice albeit very warm from the sun. The pool has a swim up bar which was awesome but the drinks are expensive. I liked the ceviche that I ordered from the menu but the buffet was $30 and it wasn’t good. Also I was sad because Expedia advertised the location as having two jacuzzi’s but when I arrived one had cold water and the other was drained when I asked the front desk if they can heat up the water they said no. Bummer.

    Amber, 1 night romance trip, Sep. 19, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The furniture is very old. The room doesn't feel comfortable.

    1 night romance trip, Nov. 25, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Los felicito por el excelente desayuno, accesibilidad para silla de ruedas y carruaje para BB, dispensadores de Agua caliente que tambien use para preparar el biberón de mi BB y las habitaciones estaban espectaculares y muy limpias, además la atención del personal también fue excelente. Sin embargo no me gusto que las camas de playa tuvieran en tan mal estado los colchones, tampoco me gusto que habiendo tanto personal de mantenimiento hubieran partes de los caminamientos y áreas comunes con tantas hojas hojas secas. El menú de restaurante me parecio muy bien, pero me hubiera gustado que hubiera un menu diferente para la cena con algo más tradicional, pues tuve que salir del hotel a cenar a otro lugar ya que el menu que me ofrecieron fue el mismo del almuerzo y como ultima recomendación deberían de prohibir que la gente ingrese a las instalaciones de las habitaciones con ropa mojada, pues el piso de los elevadores estaba muy sucio de lodo por la misma gente que ingresa sin haberse secado completamente y eso que habían suficientes toallas en cada habitación para secarse bien al salir de la piscina.

    Daniel, 1 night family trip, Nov. 22, 2019

    Verified Expedia guest review

See all 122 reviews