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Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Photo gallery for Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Exterior
Standard Room, 1 Queen Bed with Sofa bed | Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains

Overview of Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

3.5 star property
Central hotel with restaurant, connected to the convention centre, near Pavilion Kuala Lumpur

8.2/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
84 Jalan Raja Chulan, Kuala Lumpur, 50200

Guests rated this location 8.9/10 - Excellent

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour fitness centre
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Golden Triangle
  • Pavilion Kuala Lumpur - 6 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • KLCC Park - 16 min walk
  • Berjaya Times Square - 17 min walk
  • Petronas Twin Towers - 19 min walk
  • Kuala Lumpur Sentral - 44 min walk
  • Kuala Lumpur Tower - 2 min drive
  • Petaling Street - 2 min drive
  • Merdeka Square - 3 min drive
  • World Trade Centre Kuala Lumpur - 5 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur International Airport (KUL) - 52 min drive
  • Kuala Lumpur Masjid Jamek Station - 21 min walk
  • Kuala Lumpur Pasar Seni Station - 26 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 30 min walk
  • Raja Chulan Station - 4 min walk
  • Bukit Bintang Station - 10 min walk
  • Bukit Nanas Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Marco Polo Restaurant - 1 min walk
  • Cocotei Tokyo Japanese Cuisine - 5 min walk
  • Black Market - 6 min walk
  • Tsukiji No.8 - 1 min walk
  • Beer Bank - 1 min walk
Map

About this property

Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Putting you a short five-minute drive from Petronas Twin Towers and Pavilion Kuala Lumpur, Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel offers an airport shuttle (available 24 hours) for MYR 280 per vehicle. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, KLCC Park and Suria KLCC Shopping Centre are a short five-minute drive away. The overall value and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Raja Chulan Station is 4 minutes and Bukit Bintang Station is 10 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 383 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Golfing

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (8648 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1989
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Malay
  • Turkish

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 280 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
Yes, an airport shuttle is available. The charge is MYR 280 per vehicle roundtrip.
What are the check-in and check-out times at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
Yes, there's an on-site restaurant.
What's the area around Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel like?
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel is in Golden Triangle, a short 4-minute walk from Raja Chulan Station and 19 minutes' walk from Petronas Twin Towers. Travellers say that the area is central and good for shopping.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

7.5/10

Amenities

8.2/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

8/10 Very good

Tracie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holiday Inn express Kl a joy
Excellent location close to twin towets and KL towers and 2 shopping malls. Local food market was also within 10 mins walking distance. All staff friendly and helpful couldnt do enough for you if you had a query. Thank you for making our stay comfortable
Gurvinder, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 5-night trip
Verified Hotels.com guest review

2/10 Poor

NIGHTMARE!!!!
It was OK until I got trapped in a pitch black elevator for 20 minutes. All elevators down and only a single light in the stairwell on bottom, so had to walk down dark stairs from 13th floor. Could not enter floors from stairs, after 2 hrs the lobby looked like a refugee center. No comps or anything given out. Finally, one small staff elevator was used to get people to their rooms. When I checked out next day, only one elevator was working. I think this building has a serious electrical issues and I would AVOID it. I found the experience harrowing and now refuse to stay above the 5th floor.
mark, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Dreadful and frightening.
Yesterday, the elevator stopped mid floor, pitch black, where I was trapped for 20 minutes. All elevators went dead along with almost no stairway lighting. It was 2 hrs until a service elevator could slowly get people up. Today, only 2 of 4 were working and I felt a sense of terror just to use one. There seemed no emergency plan or stair lighting. This building has serious issues and I would avoid it. I was on the 20th floor and will never stay above 5 again. A dreadful frightening experience. Can't wait to check out in the morning.
mark, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Pravina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

raney, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

raney, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good value and comfy.
Good value with excellent bedding, colorful room with nice desk and chair. Breakfast is disappointing and needs a complete re-design in all regards. Lobby/breakfast area is pleasant. Staff is nice. Arrival was confusing at night as I was unsure where to enter and did not see the ramp, way off to the side, so had to drag my bags up the steps. I spoke with other guest who had the exact same issue. A few extra signs with clarity might help.
mark, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Gerard, 4-night trip
Verified Hotels.com guest review