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Master Gramado Hotel

3.5 star property
Family-friendly hotel with 2 outdoor pools, near Gramado Covered Street

Choose dates to view prices

In the heart of Planalto, Master Gramado Hotel offers a warm welcome with a breakfast buffet, rooftop terrace and swim-up bar. Families can enjoy 2 outdoor pools and playground while staying connected with in-room WiFi. Previous guests loved the multilingual staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Swim-up bar
  • Room service
  • Conference centre

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
The current price is AU$87
includes taxes & fees
9 Aug - 10 Aug

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Twin Room

Minibar, in-room safe, desk, blackout curtains

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, desk, blackout curtains

Room

  • 20 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, an air conditioning unit, and a window with curtains.

Superior Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, a desk with a chair, a small table, and a TV. There is a closet and a door leading to another room.

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room (Superior)

A hotel room with two single beds, a nightstand with a phone, and wall-mounted lights.

Family Room (Superior)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room (Especial)

A hotel room with three beds, a glass table, and wall-mounted lamps.

Family Room (Especial)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room

A modern living room with a flat-screen TV, a dining area with a table and chairs, and a large window with curtains.

Premier Room

  • Mountain view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room

A hotel room with a large bed, bedside lamps, a nightstand, a chair, and a window with curtains.

Junior Room

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

A hotel room with two single beds, a sofa, and a wooden headboard.

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Accessible

A hotel room with a bed, a desk, two chairs, a television, and a small refrigerator.

Superior Room, 2 Single Beds, Accessible

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with two single beds, a wardrobe, a bedside table with a lamp, and a wall-mounted telephone.

Classic Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056

What's nearby

  • Joaquina Rita Bier Lake - 4 min walk - 0.4 km
  • Rua Torta - 10 min walk - 0.9 km
  • Gramado Central Avenue - 11 min walk - 1.0 km
  • Mini Mundo - 13 min walk - 1.1 km
  • Gramado Covered Street - 16 min walk - 1.4 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 87 min drive
  • Porto Alegre (POA-Salgado Filho Intl.) - 113 min drive

Restaurants

  • ‪Cantina Pastasciutta - ‬7 min walk
  • ‪Il Piacere - ‬6 min walk
  • ‪Hector Pizzaria Tematica - ‬5 min walk
  • ‪Malbec Restaurante - ‬7 min walk
  • ‪Maison de la Fondue - ‬10 min walk

About this property

Master Gramado Hotel

  • Placing you a short five-minute drive from Gramado Covered Street, Master Gramado Hotel features a rooftop terrace and a free children's club. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include a fitness centre, a seasonal outdoor pool and a children's pool.

At a glance

DONE

Hotel size

    • 234 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 10 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (BRL 35 per day)
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground

What to do

  • Pool table

Working away

  • Business centre
  • Meeting room
  • Conference centre (2207 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace at reception
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Reception hall
  • Colonial architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Front entrance ramp

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Children & extra beds

  • Rollaway beds are available for BRL 110 per night
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 66 per pet, per day

Parking

  • Self-parking costs BRL 35 per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil

Frequently asked questions

Is there a pool at Master Gramado Hotel?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Master Gramado Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of BRL 66 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Master Gramado Hotel?

Yes. Self-parking costs BRL 35 per day. Parking spaces may be limited.

What are the check-in and check-out times at Master Gramado Hotel?

Check-in start time: 2 PM; check-in end time: 10 PM. Check-out time is noon.

What is there to do at Master Gramado Hotel and nearby?

Master Gramado Hotel has 2 outdoor pools and a fitness centre, as well as an arcade and a garden.

Are there restaurants at or near Master Gramado Hotel?

Yes, there's an on-site restaurant.

What's the area around Master Gramado Hotel like?

Master Gramado Hotel is a short 15-minute walk from Gramado Covered Street and 8 minutes' walk from Etnias Square.

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Reviews

Master Gramado Hotel Reviews

8.6

Excellent

8.6

Cleanliness

9.2

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast at this hotel is varied, good, and has something for everyone, including options for those with dietary restrictions. (39 reviews)
  • The gym at this property offers a complete space for physical activities. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

A good cost x benefit
Samuel, 2-night trip
Verified

10/10 Exceptional

Top
Poliana, 2-night trip
Verified

6/10 Good

It was Just ok
Samuel, 2-night trip
Verified

10/10 Exceptional

Tudo maravilhoso,não tem do que reclamar,logo vamos voltar,obrigado.
José Alexandre ricci, 3-night trip
Verified

10/10 Exceptional

Gostamos muito desse hotel, bem localizado, colaboradores cordiais, porém o quarto estava com cheiro forte de mofo. Café da manhã bem servido. Ficamos felizes
Humberto, 2-night trip
Verified

2/10 Poor

Experiência ruim desde o check-in ate o check-out que nao tinham troco pra me dar. Pela péssima estadia eu deveria era nem ter pago nada.
Consultório de, 1-night trip
Verified

10/10 Exceptional

Estava tudo bom, gostamos de tudo
Bárbara, 2-night trip
Verified

10/10 Exceptional

Muito bom hotel. Sempre nos atendem bem
robson, 1-night trip
Verified

10/10 Exceptional

Café da manhã excelente. Ótima localização!
Ana Beatriz, 5-night trip
Verified

8/10 Very good

Equipe de funcionários muito eficiente e prestativa, hotel precisa de manutenção e a reposição dos doces no café da manhã fica a desejar.
Jacksleo, 2-night trip
Verified

10/10 Exceptional

Hotel excelente, café da manhã maravilhoso.
Adriana Fulanete, 1-night trip
Verified

10/10 Exceptional

O café estava maravilhoso,os funcionários atenciosos! Só a internet estava horrível! Nso foi possível ver todo o jogo!!
Lenara, 2-night trip
Verified

10/10 Exceptional

Estava quase tudo muito bom! Só a organização para o jogo do Brasil, foi pessima! A internet estava horrível,não deu para acompanhar direito o jogo!
Lenara, 1-night trip
Verified

10/10 Exceptional

Tivemos uma ótima experiência, ambiente e roupas de cama limpos, ótimo café da manhã, funcionários prestativos. Só achamos que o estacionamento estava incluso, e no fim tivemos que pagar.
Larissa, 1-night trip
Verified

10/10 Exceptional

Lugar maravilhoso! Ambiente muito agradável, atendimento perfeito, todos os funcionários nós atenderam muito bem. Minha filha amou a área kids e a vista da área comum é muito linda! Comida ótima e localização é pertinho de tudo. Não poderia ter sido melhor!
JOSE, 5-night trip
Verified

6/10 Good

Hotel estava bem cheio , café da manhã lotado , muita criança , muita confusão, com poucos funcionários. Atendente do café da manhã sem controle de mesa .
Lara Christie, 1-night trip
Verified

6/10 Good

Quarto limpo, próximo do centro, funcionários excelentes, em especial a recepcionista chamada Juliana, muito educada e procura dentro do possível, satisfazer as solicitações dos hospedes. Café da manhã bom. Precisa modernizar
Jorge, 1-night trip
Verified

10/10 Exceptional

Excelente hotel, com certeza me hospedaria novamente. Excelente café da manhã, bem completo. Quartos limpos. Equipe atenciosa. Estacionamento não utilizei, mas era uma área ampla para acomodar os carros.
Amanda, 4-night trip
Verified

10/10 Exceptional

Surpresa maravilhosa em Gramado, excelente localização, perto de tudo, local seguro, boa infraestrutura, funcionários atenciosos, ótimo café da manhã. Minha filha amou a área kids. Nota 1000.
Danielle, 3-night trip
Verified

4/10 Fair

Estrutura do banheiro com teto mofado precisando de reforma
Daniela, 2-night trip
Verified

6/10 Good

Já tomei cafés melhores no próprio Master, a qualidade e a variedade dessa última vez deixou muito a desejar.
Claudio, 5-night trip
Verified

10/10 Exceptional

Recepção excelente
Marco Antonio, 6-night trip
Verified

4/10 Fair

Hotel precisando de reforma.
Phillipe Paulo, 3-night trip
Verified

6/10 Good

Estava num Congresso e o check in foi tumultuado, com atraso para os eventos, porque foram intransigentes dizendo que as 14:00 era o check in mas o Congresso começava às 13:00. Todos fizeram check in no mesmo horário, tumultuando tudo. Um absurdo a falta de aquecimento no quarto e no auditório. Passei um frio muito desagradável. Hotel antigo demais para o alto valor das tarifas. Com café da manhã limitado.
Renata, 3-night trip
Verified

10/10 Exceptional

Quarto limpo, equipe otima e gentil, cafe da manha muito bom!!
GISLAINE, 3-night trip