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Room options

Executive Room, 2 Bedrooms, Non Smoking, Garden View (Pacific Place)

  • 133 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Executive Room, 1 Bedroom, Balcony, City View

  • 91 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Bedroom, Non Smoking, City View

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 3 Bedrooms, Non Smoking, City View

  • 167 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

Grand Room, 2 Bedrooms, Non Smoking, City View

  • 123 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

At a glance

Hotel size

  • 132 rooms
  • Arranged over 39 floors

Arriving/Leaving

  • Check-in time from 3 PM until 2:30 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • On-site self-parking (IDR 120000 per day)
  • On-site valet parking (IDR 170000 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • Shopping centre on-site
  • Full-service spa
  • 24-hour pool access
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Portable bath seats
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • MP3 docking station
  • DVD player
  • 46-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board
  • Washer and dryer
  • Window screens

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired Internet for a surcharge
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Free bottled water
  • Cookware, dishes and utensils
  • Dishwasher
  • Dining table

More

  • Daily housekeeping
  • In-room safe

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Mike, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The room was big and clean. location ideal for meetings and restaurants just next to the mall
Arivazagan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Yashaswi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Khaled, 3-night trip
Verified Hotels.com guest review

6/10 Good

Sandra, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Elisa, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Just okay. Not really a 5 stars
Staffs are lovely. Parking area non dedicated to stay over guests, had to find available space far from hotel lobby (had to move the car to near lift after mall closed at night) Bed and pillows are bad (really bad) hurt my back and neck (my wife's too) Cleanliness are acceptable, not convenient though. No bar soap, no extra towel in the kitchen, outdated furniture. Decent TVs Staffs are great
handry, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very Convenient/Great Staff
The apartments are a bit dated, but had everything needed. The location was very convenient for food shopping, restaurants and MRT and taxi transit. The front desk was very helpful at addressing any issues and supplying extra kitchen equipment (thank you Naomi!).
David, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Louise, 1-night trip
Verified Hotels.com guest review