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Água Hotels Mondim de Basto

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2 indoor pools, 2 outdoor pools, free pool cabanas, pool umbrellas
2 indoor pools, 2 outdoor pools, free pool cabanas, pool umbrellas
2 indoor pools, 2 outdoor pools, free pool cabanas, pool umbrellas
2 indoor pools, 2 outdoor pools, free pool cabanas, pool umbrellas
Suite, River View | Balcony

Overview of Água Hotels Mondim de Basto

VIP Access

Água Hotels Mondim de Basto

4.0 star property
4-star hotel in Mondim de Basto with 2 outdoor pools and spa

8.6/10 Fabulous

178 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is AU$89
Price available on 13/12/2022
Map
Monte da Paradela, Mondim de Basto, 4880-162
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and 2 outdoor pools
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Business centre
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • In a regional park

Getting around

  • Vila Real (VRL) - 61 min drive
  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 62 min drive
  • Recesinhos Station - 35 min drive
  • Vila Meã Station - 36 min drive
  • Livração Station - 37 min drive

Restaurants

  • Mar&Pedra - 18 min walk
  • Restaurante Esplanada Casa do Lago - 3 min drive
  • Chasselik - 3 min drive
  • Carvalho - 4 min drive
  • Resturante Vecchia Roma - 4 min drive

About this property

Água Hotels Mondim de Basto

When visiting Mondim de Basto, Água Hotels Mondim de Basto is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or facials. Other highlights at this upmarket hotel include 2 outdoor pools, a poolside bar and a fitness centre.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until 2 AM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Pool table
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Fitness centre
  • 2 outdoor pools
  • 2 indoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 36-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Água Viva Spa has 4 treatment rooms. Services include hot stone massages, facials, body wraps and body treatments.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

O Tamega – This bar specialises in regional cuisine and serves breakfast, lunch, dinner and light fare.
Santuario de Vinhos – This wine bar only serves light fare.
Bar Fisgas – This bar only serves light fare.

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 January to 12 February:
  • Bar/Lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Água Hotels Mondim de Basto
Água Mondim de Basto
Água Hotels Mondim Basto Hotel Mondim de Basto
Água Hotels Mondim Basto Hotel
Água Hotels Mondim Basto Mondim de Basto
Água Hotels Mondim Basto
Agua Hotels Mondim De Basto
Água Hotels Mondim de Basto Hotel
Água Hotels Mondim de Basto Mondim de Basto
Água Hotels Mondim de Basto Hotel Mondim de Basto

Frequently asked questions

Does Água Hotels Mondim de Basto offer free cancellation for a full refund?
Yes, Água Hotels Mondim de Basto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Água Hotels Mondim de Basto?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at Água Hotels Mondim de Basto on 9 Jan 2023 start from AU$89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Água Hotels Mondim de Basto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Água Hotels Mondim de Basto?
Yes, there are 2 indoor pools, 2 outdoor pools and a children's pool.
Are pets allowed at Água Hotels Mondim de Basto?
Sorry, pets aren't allowed.
Is parking offered on site at Água Hotels Mondim de Basto?
Yes, there's free self parking.
What are the check-in and check-out times at Água Hotels Mondim de Basto?
You can check in from 3 PM - 2 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Água Hotels Mondim de Basto and nearby?
Have fun with nearby activities such as cycling and hiking. Enjoy a treatment at the spa and a swim in one of the 2 indoor and 2 outdoor swimming pools. Água Hotels Mondim de Basto also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Água Hotels Mondim de Basto?
Yes, O Tamega offers regional cuisine. Nearby restaurants include Restaurante Esplanada Casa do Lago (2 mi), Chasselik (2 mi) and Carvalho (2.2 mi).
Does Água Hotels Mondim de Basto have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.5/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Super nice and quiet place
jorge, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Irrepreensível em todos os aspectos
O Hotel é excelente. Os funcionários são muito simpáticos e atenciosos. A paisagem é deslumbrante e as piscinas interiores são ótimas e com vista privilegiada para a serra que circunda o hotel. O pequeno almoço é bastante variado com uma excelente seleção de doces, para além das habituais carnes frias. O quarto é amplo e confortável. Tenciono voltar a este hotel.
António, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

8/10 Very good

O Hotel tem excelentes instalações. A localização é do melhor. Os quartos atendendo à qualidade do hotel deveriam ser melhorados, as toalhas deveriam ser mudadas todos dias sem solicitação.
SílviaSilva, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

dominik, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Appearance much better than content
The hotel is located high on a hill outside Modim de Basto, and the surrounding landscape is beautiful. The architecture is suitable for the landscape - the floors on the side of the hill where the 5th floor is the highest and the first floor is at the bottom. Very nice building and gardens. The room we received on the fifth floor was a higher standard than the room we received on the first floor through booking.com - so we recommend asking for a room on the 5th floor (reception floor). There was no difference in price, on the contrary - 4 euros cheaper. Spacious room Huge balcony, bathroom, bottle of mineral water. There is also no coffee making facilities in this room or the other. Towels – only 2 normal size and 2 tiny the size of a cleaning cloth. Not as expected from a 4* hotel. We were amazed and angry when we found out that the hotel charged the credit card - in advance and thus prevented us from using/ choosing another payment method. When I made the booking at hotels.com I chose the option "pay later" at the hotel. This option is more expensive. The breakfast – Not as expected from a 4 star hotel. During this trip we stayed at 2 other 4 star hotels (North Portuga ) and the standard of breakfast was higher. Water in the pools – cold for swimming in October. I can't give my opinion about the a/c as it wasn't essential during our one night stay
Michelle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emer, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Very quiet in country
Nice pool (although could be cleaner). Nice facilities include sauna, steam room, outdoor pool and very small indoor pool). Very quiet location outside of Mondim de Basto. Great location to visit Douro Valley, charming traditional villages, and great national parks for hiking. Quiet rooms. Breakfast buffet ok. Hotel run down. Cheap construction. Needs remodeling. One of the restaurant staff outrageously rude. Overall, we recommend hotel for the price.
Verified Expedia guest review

10/10 Exceptional

Lovely hidden gem
Brilliant secluded place. We stayed in one of the villas and the views were breath taking. Restaurant was lovely and the service was also very good.
Verified Hotels.com guest review