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Hotel Chinzanso Tokyo

Luxury hotel with 7 restaurants, near Sunshine City Shopping Mall

  • Free Internet
From
A$435

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  • Guest Room
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  • Indoor Pool
  • Premier Suite, City View 2019 - Living Area
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2-10-8 Sekiguchi, Bunkyo ku, Tokyo, 112-8667, Tokyo, Japan
9.4.Exceptional.
  • The hotel and staff were very welcoming, attentive and helpful. Nothing was a problem…

    Dec. 19, 2019

  • The best service of any hotel we have ever stayed. I couldn’t recommend highly enough.…

    Apr. 27, 2019

See all 566 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Walkable
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 267 guestrooms
  • Daily housekeeping
  • 7 restaurants and bar/lounge
  • Full-service spa
  • 1 indoor pool
  • Hot springs

For families

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Bunkyo
  • Sunshine City Shopping Mall - 31 min walk
  • Mejiro Garden - 31 min walk
  • Omoide Yokocho - 2.7 mi / 4.4 km
  • Imperial Palace Garden - 3 mi / 4.8 km
  • Ameya-Yokochō - 3.4 mi / 5.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Premier Room, 1 King Bed, Non Smoking, City View (Spa Access)
  • Premier Room, Multiple Beds, Non Smoking, Garden View (Spa Access)
  • Premier Room, 1 King Bed, Non Smoking, Garden View (Spa Access)
  • Premier Room, Multiple Beds, Non Smoking, City View (Spa Access)
  • Premier Suite, 2 Bedrooms, Connecting Rooms, Garden View
  • Premier Suite, 1 King Bed, City View
  • Premier Suite, City View
  • Run of the House 1 King bed
  • Run of the House 2 Twin beds
  • Premier Room, 1 King bed, Smoking, Garden View (Spa access)
  • Premier Room, 2 Single Beds, Smoking, Garden View (Spa Access)
  • Premier Room 1 King Bed City View
  • Premier Room 2 Single Beds City View
  • Premier Room 1 King Bed Garden View
  • Premier Room 2 Single Beds Garden View
  • Premier Room 1 King bed Smoking City View
  • Premier Room 2 Single Beds Smoking City View
  • Premier Room 1 King bed Smoking Garden View
  • Premier Room 2 Single Beds Smoking Garden View
  • Premier room Connecting Rooms City View

What’s around

Landmarks

  • In Bunkyo
  • Sunshine City Shopping Mall - 31 min walk
  • Mejiro Garden - 31 min walk
  • Omoide Yokocho - 2.7 mi / 4.4 km
  • Imperial Palace Garden - 3 mi / 4.8 km
  • Ameya-Yokochō - 3.4 mi / 5.4 km
  • Ueno Zoo - 3.5 mi / 5.7 km
  • Yanaka Cemetery - 3.6 mi / 5.8 km
  • Tokyo Sky Tree - 5.5 mi / 8.9 km
  • Tokyo Opera City Tower - 7.1 mi / 11.5 km
  • MetLife Dome - 22.1 mi / 35.5 km

Getting around

  • Narita Intl. Airport (NRT) - 51 min drive
  • Haneda Airport (HND) - 21 min drive
  • Mejiro Station - 26 min walk
  • Iidabashi Station - 29 min walk
  • Takadanobaba Station - 30 min walk
  • Edogawabashi Station - 7 min walk
  • Gokokuji Station - 12 min walk
  • Waseda Streetcar Station - 13 min walk
  • Airport shuttle (surcharge)
map
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2-10-8 Sekiguchi, Bunkyo ku, Tokyo, 112-8667, Tokyo, Japan

At a glance

Hotel size

  • This hotel has 267 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.
A scheduled power outage will take place on January 5, 2022, from 1 AM to 5 AM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Transfers

  • Airport shuttle from 6:00 AM to 7:00 PM*

Parking

  • Onsite self parking (JPY 1000.00 per night)
  • Onsite valet parking (JPY 2000.00 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Number of indoor pools - 1
  • 24-hour fitness facilities
  • Full-service spa
  • Steam room
  • Fitness facilities
  • Sauna

Working away

  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 6824
  • Conference space size (meters) - 634

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1991
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Digital TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, YU, THE SPA. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs and a spa tub.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

Dining

Miyuki - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.

IL Teatro - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Kinsui - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

The Bistro - This bistro specializes in fusion cuisine and serves lunch and dinner. Open daily.

Mokushundo - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of JPY 3751 per person (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for JPY 4840.0 per night
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle for children between the ages of 6 and 12 costs JPY 1600 (one-way)

PetsPay at property

  • Pets are allowed for an extra charge of JPY 10890 per accommodation, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

  • Self parking costs JPY 1000.00 per night
  • Valet parking costs JPY 2000.00 per night
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • The fitness facility is accessible for JPY 4400 per person, per day
  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 4 years old are not allowed in the spa
  • Guests under 4 years old are not allowed in the swimming pool or spa tub
  • Hot springs access available from 8:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Also known as

  • Hotel Chinzanso Tokyo
  • Bunkyo Four Seasons
  • Four Seasons Bunkyo
  • Four Seasons Hotel Bunkyo
  • Hotel Chinzanso Tokyo Japan
  • Four Seasons Tokyo
  • Hotel Chinzanso Tokyo Hotel
  • Hotel Chinzanso Tokyo Tokyo
  • Hotel Chinzanso Tokyo Hotel Tokyo
  • Hotel Chinzanso
  • Chinzanso Tokyo
  • Chinzanso
  • 4 Seasons Hotel Tokyo At Chinzan-So
  • Four Seasons Bunkyo
  • Four Seasons Hotel Bunkyo
  • Bunkyo Four Seasons
  • Hotel Chinzanso Tokyo Japan

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Chinzanso Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1000.00 per night. Valet parking costs JPY 2000.00 per night. Electric vehicle charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of JPY 10890 per accommodation, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 7 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Sekiguchi French bread (4-min walk), Mokushun-dō (7-min walk), and Il Teatro (7-min walk).
  • Yes, an airport shuttle is available from 6:00 AM to 7:00 PM. The charge is JPY 3200 per person one-way.
  • Onsite recreation at Hotel Chinzanso Tokyo includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Chinzanso Tokyo also has a 24-hour fitness center and a sauna, as well as a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    very beautiful surroundings with friendly and helpful staff. beautiful grounds.

    3 night family trip, Apr. 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel in Tokyo with a unique garden to visit. Not very close to the Metro but within walking distance (around 15 mins). The staffs are all very nice and I'd love to be back again with my family.

    4 night family trip, Apr. 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Likes - Very classy hotel. Very helpful staff. Dislikes - No buffet for Western breakfast - only a la carte

    2 night romance trip, Apr. 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    ML

    Excellent Hotel, had a very nice stay.

    1 night trip, Feb. 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    First class in every way, this hotel showcases Japan's customer service at it's best. Every encounter with each staff member at this hotel was professional, courteous, efficient and productive. From the hotel staff anticipating my needs before me asking, to the thoughtful gifts that both my children received upon arrival, we were made to feel welcome, safe and an honoured guest. Great location with a beautiful garden, excellent restaurants and 5 star spa treatments. I recommend indulging in a Japanese massage at the spa, and the Japanese restaurant for lunch overlooking the garden. Excellent experience and highly recommend for the discerning visitor.

    Jen, 2 night trip, Jan. 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    自然を大切にしている昭和を感じるホテル

    やはり、庭園があれる、東京でも珍しい自然の中にあるホテルは素晴らしい。 手入れは隅々までしてあり、古さを感じさせない。対応やサービスも、十分満足してはいないが、お客様目線で一生懸命にしようとしている姿勢を感じさせてくれる。

    Yasuo, 1 night family trip, Nov. 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    とても癒されました。

    とても快適に過ごすことができました。ホテルのスタッフの方々の心遣いがとても嬉しかったです。是非また泊まりたいと思いました。今回の目的である東京雲海もとても幻想的で素敵でした。

    1 night family trip, Oct. 10, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    喘息持ちの方は犬猫同伴フロアは避けてください。

    チェックイン時のご提案でお部屋をアップグレードしました。 真正面に五重塔が見え、お庭が見渡せる素晴らしいお部屋でした。 ですが、事前には何も説明もアレルギーの質問もが無かったのですが、案内された7.8階は犬猫同伴フロアでした! こちらもペット同伴でしたらお互い様で気にならないのでしょうが、周りの部屋からは犬の鳴き声がうるさく聞こえていました。 しかも、お部屋に滞在中にアレルギー反応が出て、どんどん喉が締まりはじめ、息苦しくなり、酷い喘息発作が出てしまいました。 死ぬかと思いました。 咳も止まらず、食事もほとんど取れず、結局一晩中眠れずに翌日早々にチェックアウトしました。 喘息持ちなので、もし犬猫同伴フロアという事が告げられていればお断りしていました。 せめて事前説明と空気清浄機などの配慮があればマシだったのかもしれませんが、まさか高級ホテルでこの様な間に遭うとは思いもしませんでした。 楽しみにしていたプールも入れず、雲海イベントも見れず、窒息で死にかけるという散々な目に遭いました。

    1 night family trip, Oct. 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful Garden

    Hotel Chinzanso was the highlight of my trip. The room was absolutely marvelous, spacious and elegant. The Bistro restaurant had great food and service. Room service was excellent, always on time and the food was great for room service food. But the highlight of them all was our view of the garden from our room, the night view was so beautiful with a sea of clouds. The garden walk was also wonderful, but there are too many good things to say about this place so just see for yourself. I will return to this hotel.

    William, 3 night family trip, Aug. 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    子どものオンラインレッスン受講時間のために15分チェックアウトの延長をお願いしたところ、快くご了承くださいました。大変助かりました!また子連れで利用させていただきます。

    1 night family trip, Jul. 19, 2021

    Verified Expedia guest review

See all 566 reviews