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All properties in Ixtapa, Guerrero, Mexico
1 room, 2 adults

Azul Ixtapa Grand All Inclusive Suites & Spa

4-star4 stars
Great for families

Good to know

  • Children's club (free)
  • DVD player
  • Billiards or pool table
  • Dry cleaning/laundry service
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880, Mexico

All-inclusive property with full-service spa, connected to the convention center, near Linda Beach
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Children's club (free)
    • DVD player
    • Billiards or pool table
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • This was a great place to get away for a week. With some drawbacks. Very happy with…Sep. 30, 2020
  • Amazing hotel awesome service. Sep. 2, 2020

Azul Ixtapa Grand All Inclusive Suites & Spa

from A$268
  • Luxury Suite
  • Master Suite One Bedroom
  • Luxury Suite 1 pax
  • Master Suite One Bedroom 1 pax

What’s around Azul Ixtapa Grand All Inclusive Suites & Spa

Landmarks

  • On the beach
  • Linda Beach - 6 min walk
  • Ixtapa Island - 7 min walk
  • Playa Azul Grand - 5 min walk
  • Cocodrilario - 6 min walk
  • Cuachalalate Beach - 6 min walk
  • Coral Beach - 6 min walk
  • Varadero Beach - 6 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 32 min drive

At a glance

Key facts

Size

  • 323 rooms

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Free self parking on site

Payment types at the property

* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • 4 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 3
  • Pool umbrellas
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Nightclub
  • Tennis on site
  • Billiards or pool table
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Things to enjoy
  • Private spa tub
  • Balcony or patio
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • 37-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages

  • Meals, snacks, and beverages included
  • Dining availability limited at one or more venues
  • Limited gourmet or à la carte dining

Not included
  • Minibar
  • Surcharge for room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access

Spa

ITSI SPA has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Bambu y Sakura - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open select days.

Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Acqua - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Azul Ixtapa Grand All Inclusive Suites & Spa’s small print

Also known as

  • Azul Ixtapa Grand All Inclusive Suites
  • Azul Ixtapa Grand All Inclusive Suites Spa
  • Azul Grand Inclusive Suites
  • Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa
  • Azul Grand All Inclusive Suites
  • Azul Ixtapa Grand Suites
  • Azul Grand Suites
  • Azul Ixtapa Grand All Inclusive Suites All-inclusive property
  • Azul Grand All Inclusive Suites All-inclusive property
  • Azul Ixtapa Grand All Inclusive Suites Spa
  • Azul Grand Inclusive Suites
  • Azul Grand All Inclusive Suites All-inclusive property

Policies

The all-inclusive plan includes all meals but only limited dining at specialty restaurants: 1 specialty dinner for stays of up to 4 nights; 2 specialty dinners for stays of up to 6 nights, and 3 specialty dinners for stays of up to 9 nights. Reservations are required.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

WiFi is available in guestrooms for MXN 150 per day (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Azul Ixtapa Grand All Inclusive Suites & Spa

  • Does Azul Ixtapa Grand All Inclusive Suites & Spa offer free cancellation for a full refund?
    Yes, Azul Ixtapa Grand All Inclusive Suites & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Azul Ixtapa Grand All Inclusive Suites & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Azul Ixtapa Grand All Inclusive Suites & Spa?
    Yes, there's free self parking.
  • Is there a pool at Azul Ixtapa Grand All Inclusive Suites & Spa?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at Azul Ixtapa Grand All Inclusive Suites & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Azul Ixtapa Grand All Inclusive Suites & Spa?
    You can check in from 3 PM to 6:00 PM. Check-out time is noon.
  • Are there restaurants at or near Azul Ixtapa Grand All Inclusive Suites & Spa?
    Yes, there are 4 onsite restaurants, featuring alfresco dining, Mexican cuisine, and ocean views. Nearby restaurants include Bistro Soleiado (4.4 mi), Los Bigotes de Zapata (4.7 mi), and Deborah's Restaurant (4.7 mi).

Recent reviews

Fabulous 8.8 From 381 reviews

Very good 8.0
Good
There’s good condition hotel. And near to go to island. The staff were friendly but there was no information about the restaurant when checking in.
us2 night family trip

Azul Ixtapa Grand All Inclusive Suites & Spa

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