Azul Ixtapa Grand All Inclusive Suites & Spa

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Beach
Outdoor pool
Outdoor spa tub
Outdoor pool

Overview of Azul Ixtapa Grand All Inclusive Suites & Spa

Azul Ixtapa Grand All Inclusive Suites & Spa

4-star property
All-inclusive Ixtapa property with full-service spa, connected to the convention center

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Air conditioning
Map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Fitness center
  • Swim-up bar
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
Feel at home
  • Playground on site
  • Private bathroom
  • Private spa tub
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the beach
  • La Ropa Beach - 33 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 39 min drive

About this property

Azul Ixtapa Grand All Inclusive Suites & Spa

4-star all-inclusive property connected to the convention center
You can look forward to 2 poolside bars, a swim-up bar, and a terrace at Azul Ixtapa Grand All Inclusive Suites & Spa. With a beachfront location, this property is the perfect place to soak up some sun. Indulge in a massage, a body scrub, and aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Mexican cuisine and ocean views. Pilates classes are offered at the gym; other things to do include volleyball and archery. Free WiFi in public areas is available to all guests, along with shopping on site and mini golf.
Other perks include:
  • 3 outdoor pools with pool umbrellas and a swim-up bar
  • Free self parking
  • Tennis courts, ATM/banking services, and a table tennis table
  • A gift shop, a 24-hour front desk, and luggage storage
  • Guest reviews speak highly of the beach locale
Room features
All guestrooms at Azul Ixtapa Grand All Inclusive Suites & Spa boast comforts such as private indoor hot tubs and laptop-compatible safes, as well as amenities like air conditioning and WiFi.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 37-inch LCD TVs with cable channels
  • Balconies or patios, free tea bags/instant coffee, and daily housekeeping

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 323 rooms

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Mini golf
  • Playground
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Pilates classes
  • Volleyball
  • Archery
  • Mini golf
  • Shopping
  • Pool table
  • Table tennis
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Private indoor spa tub
  • Balcony or patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Spa

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Bambu y Sakura - This restaurant specializes in Fusion cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Acqua - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 150 per day (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards and cash.

Also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Frequently asked questions

Does Azul Ixtapa Grand All Inclusive Suites & Spa offer free cancellation for a full refund?
Yes, Azul Ixtapa Grand All Inclusive Suites & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Azul Ixtapa Grand All Inclusive Suites & Spa?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Azul Ixtapa Grand All Inclusive Suites & Spa on 13 Oct 2022 start from AU$433, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Azul Ixtapa Grand All Inclusive Suites & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Azul Ixtapa Grand All Inclusive Suites & Spa?
Yes, there are 3 outdoor pools.
Are pets allowed at Azul Ixtapa Grand All Inclusive Suites & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Azul Ixtapa Grand All Inclusive Suites & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Azul Ixtapa Grand All Inclusive Suites & Spa?
You can check in from 3 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Azul Ixtapa Grand All Inclusive Suites & Spa and nearby?
Have fun with onsite activities such as archery, and improve your game on the tennis courts. Additional recreation onsite includes Pilates and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Azul Ixtapa Grand All Inclusive Suites & Spa also has 2 poolside bars, 4 bars, and a fitness center, as well as private indoor hot tubs and a garden.
Are there restaurants at or near Azul Ixtapa Grand All Inclusive Suites & Spa?
Yes, there are 4 onsite restaurants, featuring Mexican cuisine and ocean views. Nearby restaurants include Ruben's Hamburguers (4.2 mi), Deborah's Restaurant (4.7 mi), and Casa Morelos (4.8 mi).
Does Azul Ixtapa Grand All Inclusive Suites & Spa have rooms with private spa tubs?
Yes, each room has a private indoor spa tub.
Does Azul Ixtapa Grand All Inclusive Suites & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Azul Ixtapa Grand All Inclusive Suites & Spa like?
Azul Ixtapa Grand All Inclusive Suites & Spa is a short 6-minute walk from Varadero Beach and 6 minutes' walk from Linda Beach. Travelers say this property is in a good location.

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Amazing
Guadalupe, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Muy buen lugar, conveniente para ir a la playa, el pueblo o salir a comer muy buen servicio, lo recomiendo y yo volveria a regresar a ese lugar .
Karmina, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A great place for a family vacation
It was a great place to relax and have fun with family. We really enjoyed the food, the pool, the room, and the activities. We went on the free kayak trip to Ixtapa Island for snorkeling and the bike tour. We also enjoyed the water aerobics, the nightly shows, the game area with pool and ping pong, and some of the contests. It is mostly Mexican tourists, which we really liked so that our kids had to practice their Spanish
Stephanie, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Clean, my daughter loved the kids club. Staff is very friendly, but no 24hr room service.
Cesar, 4-night family trip
Verified Expedia guest review

8/10 Very good

The Propery does not have free wify in room. Compared to cancun lors of Amenties not provided as a all inclusive, no liquor in room only 2 beer sodt drink and water. Dinning option is available but had to line up ro make reservation no online or by phone disappointing. The peoperty needs more upgrade to feel like home away from home. Beautiful view and setting of the propeety thou.
Neil, 3-night trip
Verified Expedia guest review

8/10 Very good

Calidad de las bebidas es baja
Francisco, 3-night trip
Verified Expedia guest review

8/10 Very good

Hipolito, 6-night trip
Verified Expedia guest review

6/10 Good

Some of the staff were rude, food wasn't that good.
lisa, 3-night family trip
Verified Expedia guest review

8/10 Very good

every day food was same , no veriety
mehrdad, 4-night trip
Verified Expedia guest review

2/10 Poor

Peter, 7-night trip
Verified Expedia guest review