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Best Western Premier CHC Airport, Genoa

4 stars4 stars
Via Albareto, 15GenoaGE16153Italy, (02) 8228 1927
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Excellent4.2 / 5
Room
Great room
Location
Location is ok
Cleanliness
Clean
Breakfast
Tasty breakfast
159See all 159 Hotels.com reviews
From 587 reviewsTripAdvisor Traveller Rating

Best Western Premier CHC Airport, Genoa

Hotel Info: (02) 8228 1927

from A$114
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking
  • Family Room, Multiple Beds, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, Accessible, Non Smoking
  • Family Room, Multiple Beds, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking
  • Superior Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Comfort Double Room
  • Comfort Twin Room
  • Comfort Triple Room
  • Basic Double Room, Accessible
  • Comfort Double Room Single Use

At a glance

Key facts

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Best Western Premier CHC
  • Best Western Premier CHC Airport
  • Best Western Premier CHC Hotel
  • Best Western Premier CHC Hotel Airport
  • Best Western Premier CHC Airport Hotel Genoa
  • Best Western Premier CHC Airport Hotel
  • Best Western Premier CHC Airport Genoa

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 31 October to 30 April.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

Late check-out can be arranged for an extra charge

Self parking is available for an extra charge

Buffet breakfast is offered for an extra charge of EUR 5 for adults and EUR 5 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 1507
  • Conference space size (meters) - 140
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • First-run movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Best Western Premier CHC Airport, Genoa’s small print

Also known as

  • Best Western Premier CHC
  • Best Western Premier CHC Airport
  • Best Western Premier CHC Hotel
  • Best Western Premier CHC Hotel Airport
  • Best Western Premier CHC Airport Hotel Genoa
  • Best Western Premier CHC Airport Hotel
  • Best Western Premier CHC Airport Genoa

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 31 October to 30 April.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

Late check-out can be arranged for an extra charge

Self parking is available for an extra charge

Buffet breakfast is offered for an extra charge of EUR 5 for adults and EUR 5 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 159 reviews

Best Western Premier CHC Airport, Genoa
Good3.0 / 5
No Free Shuttle & Flooding in Bathroom
The hotel is not special, but the staff is friendly, breakfast is OK, the rooms are clean and the location is good for anyone working at or visiting the shipyards. Once again I arrived at Genoa airport and requested the publicised free shuttle. I had told the hotel receptionist one month previous (on 23 February) that I would be returning on the same flight that took me to Genoa a month ago and that I would need to use the shuttle. Despite being told that would be fine I was told at the airport that I would need to wait 1.5-hours for the next shuttle. And, when I checked out at 05.30-hrs on 24 March I was told that the shuttle does not run until 07.00-hrs, yet several people were making their way from the hotel to the airport to catch early Air France, KLM and Alitalia flights. That is not good service. It was impossible to have a shower in room 330 without flooding the entire bathroom floor because the shower enclosure was not flush with the floor. Thus, every day after a shower, I had to slosh about in used water and get on my hands and knees to push the water back into the shower enclosure using two bath towels. That should not be expected of a guest. I told reception about the problem on my first morning of a 5-night stay, but nothing was done. They could, at the very least, have provided a squeegee.
5 night business trip
Best Western Premier CHC Airport, Genoa
Excellent4.0 / 5
Convenient For Shipyard Business
There was no airport pick up on Sunday late afternoon. I was told at 4.30pm the driver would come on duty at 6.00pm, so I opted to take a taxi since the hotel was only 1km from the airport. The taxi fare was an astounding EUR 20.00! At the hotel I complained about the lack of a pick up and asked by I could not find any room with breakfast included. The receptionist, Erik, was very helpful and considerate. Without being asked he gave me complimentary breakfast throughout my 4-night stay. The room was clean and tidy, but the "air-condition" is switched to heat because this is winter. But it was too warm in the room. Why do European hoteliers like to decide what room temperature their guests want. This reminds me of communist China in the 1980s. Sadly, sleep is compromised if the room is too warm and with quilts that only extend to ⅔rds of the bed length it was too cold to keep the window open. A no-win situation. The shower enclosure was dangerous with smooth shiny floor tiles and no non-slip mat. Also, one plastic 'tile' sat over the drain and moved freely, so it too was a slip hazard. Breakfasts were good with delicious breads, fresh honeycomb and freshly squeezed (do-it-yourself with an electric squeezer) blood oranges.
4 night business trip
Best Western Premier CHC Airport, Genoa
Excellent4.0 / 5
The only downside was you can only have black coffee in room as no whitener or milk in room and staff would not give us any.
1 night trip with friends
Best Western Premier CHC Airport, Genoa
Outstanding5.0 / 5
Great airport access
The staff was very helpful in meeting all our needs, although when we checked in, there was a double booking of the room, which may mean I end up paying for two rooms. However, I cannot put responsibility for that error on the hotel, as I booked through a third party.
1 night romance trip
Best Western Premier CHC Airport, Genoa
Excellent4.0 / 5
Shower tap and shower ground design not good.
The host is up to its standard with its name. Just the quality and design made me not comfortable during showing.
2 night trip

See all reviews

Best Western Premier CHC Airport, Genoa

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