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Grand Istana Rama Hotel - CHSE Certified

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of Grand Istana Rama Hotel - CHSE Certified

Grand Istana Rama Hotel - CHSE Certified

4.0 star property
4-star beach hotel with spa, near Kuta Beach

7.8/10 Good

794 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is AU$72
Price available on 20/2/2023
Map
Jl. Pantai Kuta, Kuta, Bali, 80361

Room options

About this area

What's nearby

  • In Downtown Kuta
  • Kuta Beach - 1 min walk
  • Legian Beach - 12 min drive
  • Seminyak Beach - 18 min drive
  • Sanur Beach - 36 min drive
  • Nusa Dua Beach - 37 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Cafe Sardinia - 2 min walk
  • TONY ROMA's - 3 min walk
  • The Naughty Duck - 6 min walk
  • Beach Lounge - 6 min walk
  • Fat Chow - 6 min walk

About this property

Grand Istana Rama Hotel - CHSE Certified

Grand Istana Rama Hotel - CHSE Certified is a great choice for your beach stay in Kuta, putting you near activities such as surfing/body boarding. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body scrubs and aromatherapy. Offering a beachfront location, Samudera All Day Dining serves international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a children's pool and a terrace. Fellow travellers like the helpful staff and beach.

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and older
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 12 and older
  • Guests may be subject to health screenings for COVID-19 at the property.
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site parking is limited

Transfers

  • Airport shuttle from 7 AM to 9 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • BBQs
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop
  • Children's menu
  • Lifeguard on site

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Surfing/body boarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

SAILA SPA has 1 treatment room. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Samudera All Day Dining – This beachfront restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Ayodya Pool Bar – This poolside bar specialises in international cuisine and serves brunch, lunch and light fare. Open daily.
69 Bar – This beach bar specialises in international cuisine and serves brunch, lunch and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately IDR 125000 for adults and IDR 62500 for children
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one-way)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a negative COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 12 and over.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.</p><p>Noise-free guestrooms cannot be guaranteed.</p><p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and cash.</p>

Also known as

Grand Istana
Grand Istana Hotel
Grand Istana Rama
Grand Istana Rama Hotel
Grand Istana Rama Hotel Kuta
Grand Istana Rama Kuta
Grand Rama Hotel
Grand Rama Istana Hotel
Hotel Grand Istana Rama
Rama Grand
Grand Istana Rama Hotel Bali Kuta
Grand Istana Rama Hotel
Istana Rama Chse Certified
Grand Istana Rama Hotel CHSE Certified
Grand Istana Rama Hotel - CHSE Certified Kuta

Frequently asked questions

Does Grand Istana Rama Hotel - CHSE Certified offer free cancellation for a full refund?
Yes, Grand Istana Rama Hotel - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Istana Rama Hotel - CHSE Certified?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Grand Istana Rama Hotel - CHSE Certified on 15 Feb 2023 start from AU$61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Istana Rama Hotel - CHSE Certified?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Istana Rama Hotel - CHSE Certified?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Istana Rama Hotel - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Istana Rama Hotel - CHSE Certified?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Grand Istana Rama Hotel - CHSE Certified?
Yes, an airport shuttle is available from 7 AM to 9 PM on request. The charge is IDR 250000 per vehicle one-way.
What are the check-in and check-out times at Grand Istana Rama Hotel - CHSE Certified?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless social distancing is available.
What is there to do at Grand Istana Rama Hotel - CHSE Certified and nearby?
Have fun during the warmer months with activities nearby such as body boarding. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Istana Rama Hotel - CHSE Certified also has spa services and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Grand Istana Rama Hotel - CHSE Certified?
Yes, Samudera All Day Dining offers beachfront dining, international cuisine and ocean views. Nearby restaurants include TONY ROMA's (3-min walk), The Naughty Duck (6-min walk) and Beach Lounge (6-min walk).
What's the area around Grand Istana Rama Hotel - CHSE Certified like?
Grand Istana Rama Hotel - CHSE Certified is located near Kuta Beach in Downtown Kuta, a short 2-minute walk from Beachwalk Shopping Center and 7 minutes' walk from Poppies Lane II. Travellers say that the area is quiet and good for shopping.

Reviews

7.8

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.5/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A real relaxed hotel with so much to do.
I had a great stay at the Grand Istana. The facilities here were real fun. The staff were also very attentive and friendly. Only problem was the construction going on, but even this didn't dampen my time there. The pool, the spa, the restuarants, the entertainment, the reception... everything was just what I needed.
Edward, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really enjoyed my stay at this property, situated straight across from the beach, breakfast not to my taste but others enjoyed it.
Tonia, 7-night family trip
Verified Expedia guest review

6/10 Good

We stayed family of 4 ( x 4 families) for 6 hours as we had late night flight and previous hotel couldn’t accommodate us for extended stay. Its good option for incidence like mine as rooms are very small, not plates, cutleries, bathroom condition are worn out. As i said we are not fussed as we very only their for 6 hours.
Krunal, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

GREAT LOCATION
Would recommend - clean and great location Have stayed at this hotel 2 times
Lynette, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

JANET, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would stay again
Large room and comfortable. Beautiful gardens and great location opposite beach. Large pool with pool bar. Good restaurant with live music. Staff are friendly. Would stay again.
Lynette, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved it
This is a great resort hotel located at the best possible place on Kuta Beach. Next door to a major mall. Restaurant is superb The set price breakfast and dinner are a don't pass up meal Rooms are huge
Michael D, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Stuart, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A nice friendly Bali style hotel with immaculate grounds and a good pool. Breakfast was excellent as was Warunk Cucimata for lunches or evening Indonesian food. Next time we will get a freestanding cottage as the upstairs people above our room thumped around a lot and constantly moved furniture -perhaps soft pads on the chair leg bottoms would solve part of that problem as they are too heavy to move without creating a horrible noise.
Gillian Diana, 16-night romance trip
Verified Expedia guest review