Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Kos, South Aegean, Greece
1 room, 2 adults

Neptune Hotels Resort, Convention Centre & Spa

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Mastichari, Kos, 853 02, Greece

Luxury Kos hotel with full-service spa, connected to the convention center
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Greece may have travel restrictions in place due to COVID-19. Find out more

  • Great hotel / resort. Resort looks great and is well maintained, rooms are clean, beds…Oct. 17, 2020
  • Great Hotel. Can spend your days at different pools or by the beach. Nice shallow baby…Oct. 15, 2020

Neptune Hotels Resort, Convention Centre & Spa

from A$161
  • Standard Room
  • Family Room
  • Superior Apartment
  • Executive Apartment
  • Deluxe Twin Room
  • Luxury Suite, 1 Bedroom, Sea View
  • Twin Room, Sea View
  • Deluxe Twin Room, Sea View
  • Luxury Suite, 2 Bedrooms
  • Superior Apartment, Beachfront
  • Executive Apartment, 2 Bedrooms, Beachfront
  • Presidential Suite, Sea View (Meltemi)
  • Family Room (Deluxe)
  • Suite

What’s around Neptune Hotels Resort, Convention Centre & Spa

Landmarks

  • On the beach
  • Aegean Islands - 1 min walk
  • Hippocrates Garden Cultural Center - 1 min walk
  • Mastichari Beach - 1 min walk
  • Lido Waterpark - 39 min walk
  • Tigaki Beach - 8.8 mi / 14.1 km
  • Neptune Hotel Strand - 3.4 mi / 5.4 km
  • Antimachia Castle - 5.2 mi / 8.3 km

Getting around

  • Kos (KGS-Kos Island Intl.) - 8 min drive
  • Kalymnos (JKL-Kalymnos Island National) - 173 min drive

At a glance

Key facts

Hotel size

  • This hotel has 569 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Greece may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 4 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Pilates classes on site
  • Playground on site
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkelling on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Scooter/moped rentals nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 1775
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 37
  • Year Built – 1991
  • Lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • German
  • Greek

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Neptune Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Dining

Proteas - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only.

Taverna - This poolside restaurant specializes in Greek cuisine and serves lunch and dinner.

Osteria - Overlooking the ocean and garden, this restaurant specializes in Italian cuisine and serves lunch and dinner.

Main Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and dinner.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Pilates classes on site
  • Playground on site
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkelling on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Free water park access

Nearby

  • Scooter/moped rentals nearby

Neptune Hotels Resort, Convention Centre & Spa’s small print

Also known as

  • Neptune Hotels Resort Convention Centre Kos
  • Neptune Hotels Resort, Convention Centre & Spa Hotel
  • Neptune Hotels Resort, Convention Centre & Spa Hotel Kos
  • Neptune Hotels Resort Convention Centre
  • Neptune Hotels Convention Centre Kos
  • Neptune Hotels Convention Centre
  • Neptune Hotels Resort Convention Centre
  • Neptune Hotels Resort Convention Centre Kos
  • Neptune Hotels Convention Centre Kos
  • Neptune Hotels Convention Centre
  • Neptune Hotels Resort, Convention Centre & Spa Kos

Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property is licensed under an applicable law.Property registration number 1143K015A0333100

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 50.00 (subject to availability)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Neptune Hotels Resort, Convention Centre & Spa

  • Does Neptune Hotels Resort, Convention Centre & Spa offer free cancellation for a full refund?
    Yes, Neptune Hotels Resort, Convention Centre & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Neptune Hotels Resort, Convention Centre & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Neptune Hotels Resort, Convention Centre & Spa?
    Yes, there's free self parking.
  • Is there a pool at Neptune Hotels Resort, Convention Centre & Spa?
    Yes, there are 4 outdoor pools, an indoor pool, and a children's pool.
  • Are pets allowed at Neptune Hotels Resort, Convention Centre & Spa?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Neptune Hotels Resort, Convention Centre & Spa?
    You can check in from 3:00 PM to 2:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 50.00 (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near Neptune Hotels Resort, Convention Centre & Spa?
    Yes, there are 4 onsite restaurants, featuring international cuisine, garden views, and poolside dining. Nearby restaurants include Tam Tam Beach (2.4 mi), Avli (7.4 mi), and Garden Bar (7.4 mi).

Recent reviews

Exceptional 9.6 From 99 reviews

Exceptional 10.0
This hotel is very welcoming and every care is taken to ensure the stay is just what you'd want. There is nothing negative to say it is just great.
CATHERINE, gb7 night trip with friends
Exceptional 10.0
Amazing hotel & staff... and also very rich breakfast...
GD, us1 night trip with friends
Exceptional 10.0
Excellent service, excellent staff, excellent hotel! Deserves more than 5 stars... We will stay again... Thanks to great Guest Relations Denise Burkart & Diana Krause
us2 night trip with friends
Exceptional 10.0
Superb
I stayed 1 night at the resort. I managed to squeeze in a swim in the sea, a massage, a delicious Greek pizza dinner by the beach , a healthy & plentiful breakfast and a revitalising morning swim in the adult pool They staff are one of the friendliest I’ve had the pleasure of encountering. I left my vitamins in the fridge. They called me and held it for me for 1 week until I collected it in my return.
gb1 night trip
Exceptional 10.0
Fantastic week, food amazing staff great, beaches white sand and plenty of sun beds. Pools great, couldn’t fault.
gb7 night trip
Very good 8.0
Very nice resort - almost entirely occupied by families from Germany
Paul, us4 night trip
Exceptional 10.0
Wonderful place great spa and pools and dinners! Great place for families!
Aja, us4 night family trip
Exceptional 10.0
It was a beautiful place, so clean and the food was great and all staff were pleasant to talk with and very accommodating!
us3 night romance trip
Exceptional 10.0
Extremely impressive - luxury suite was beautiful. Service fantastic. Highly recommended.
Amy, ie7 night family trip
Exceptional 10.0
One of the best holiday resorts I have seen. Only the beach could be nicer.
us9 night trip

Neptune Hotels Resort, Convention Centre & Spa

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