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Neptune Luxury Resort

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Escape to the tropical haven of Neptune Luxury Resort, where ocean views and crystal-clear waters await. Savor a delicious breakfast buffet, relax at the water park or 4 outdoor pools with sun loungers and umbrellas. With an Asian cuisine restaurant offering dinner, poolside bars, yoga classes in the gym and tennis courts nearby; this beachfront hotel is your ultimate retreat.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 beach bars
  • 2 poolside bars
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free water park
  • Free children's club
  • Free supervised childcare
  • 4 outdoor tennis courts
  • Fitness centre
  • Sauna

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is AU$352
includes taxes & fees
22 Aug - 23 Aug

Why we love this property

Beach bliss
This hotel offers sandy beach fun with umbrellas and loungers. Try snorkelling, windsurfing, or beach volleyball, then unwind at one of two beach bars.
Work and play paradise
Located on the beach, this hotel features a 24-hour business centre. Guests enjoy spa treatments, tennis courts, and beach bars after meetings.
Asian and Greek dining
Asian and Greek cuisine awaits at 2 restaurants with garden, ocean, and poolside views. Free buffet breakfast starts the day. Couples can enjoy private dining.

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Twin Room

A hotel room with two beds, a desk with a chair, a lamp, and a large window with curtains.

Standard Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Superior Apartment

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Apartment

A modern hotel room with a living area, dining space, and a TV.

Executive Apartment

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A modern hotel room with a bed, a sofa, a small table with fruit, a desk, and a mirror.

Deluxe Twin Room

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room Sea View

A hotel room with a large bed, a desk with a lamp, and a view of the outdoors.

Standard Twin Room Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Sea View

A hotel room with a bed, a desk, a chair, a bathroom, and a balcony with a view.

Deluxe Twin Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Suite, 2 Bedrooms

A hotel room with two beds, a TV, a desk, a chair, and a view of the outdoors.

Luxury Suite, 2 Bedrooms

  • Sea view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Beachfront

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Superior Apartment, Beachfront

  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms, Beachfront

A hotel room with a bed, a desk, a chair, a TV, a window with curtains, a painting, and a view of the outdoors.

Executive Apartment, 2 Bedrooms, Beachfront

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Presidential Suite, Sea View (Meltemi)

A modern hotel room with a balcony, a large bed, a TV, and a desk.

Presidential Suite, Sea View (Meltemi)

  • Ocean view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (Deluxe)

A balcony with a table and chairs, overlooking a swimming pool and a building with a light-colored facade.

Family Room (Deluxe)

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Suite

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view.

Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room with Sea View

A hotel room with two beds, a desk, a chair, a lamp, and a view of the outdoors.

Twin Room with Sea View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room with Sea View

A hotel room with a bed, a desk, a chair, a balcony with a view, and a bathroom.

Deluxe Twin Room with Sea View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Executive Suite

A modern hotel room with a large bed, a desk, and a TV.

Executive Suite

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A balcony with a table and chairs, overlooking a swimming pool and a building with a light-colored facade.

Superior Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Family room

A balcony with a table and chairs, overlooking a swimming pool and a building with a light-colored facade.

Superior Family room

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room sea view

A modern hotel room with a flat-screen TV, a wooden desk, a bed with a large window, and a balcony.

Superior Twin Room sea view

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room Private Pool

A pool area with a person walking, a lounging area with a hat and drink, and palm trees in the background.

Deluxe Twin Room Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with two beds, a desk with a chair, a lamp, and a large window with curtains.

Standard Single Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Map
Mastichari, Kos, 853 02

What's nearby

  • Neptune Hotel Strand - 3 min walk - 0.3 km
  • Lido Waterpark - 4 min drive - 2.3 km
  • Kos Castle - 34 min drive - 21.1 km
  • Kos Marina - 35 min drive - 21.8 km
  • Kefalos Beach - 47 min drive - 27.5 km

Getting around

  • Kos (KGS-Kos Island Intl.) - 16 min drive
  • Kalymnos (JKL-Kalymnos Island National) - 12 miles/19.3 km
  • Leros Island (LRS) - 28.2 miles/45.4 km

Restaurants

  • ‪Hotel Sandy Beach - ‬9 min drive
  • ‪Biggy"s on the beach - ‬8 min drive
  • ‪Neptune Hotels Restaurant - ‬2 min walk
  • ‪Taverna - ‬5 min drive
  • ‪Aplo beach bar - ‬9 min drive

About this property

Neptune Luxury Resort

  • At Neptune Luxury Resort, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll have access to on-site snorkelling, windsurfing and sailing. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and Ayurvedic treatments. Umami Asian Restaurant, one of 5 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 beach bars, an indoor pool and a free kid's club. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 569 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 5 restaurants
  • 2 beach bars
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Pool toys
  • Pushchair
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Mountain biking
  • Canoeing
  • Sailing
  • Snorkelling
  • Windsurfing
  • Shopping
  • Pool table
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Windsurfing nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (19106 square feet of space)

Services

  • 24-hour front desk
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 37 buildings/towers
  • Built in 1991
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Mosquito nets
  • Fitness centre
  • 4 outdoor pools
  • An indoor pool
  • Free water park
  • Shopping centre on-site
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Water slide
  • Lockers available
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 130
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible pool
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Neptune Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Guests under 16 years old are not allowed in the spa.

Dining

Umami Asian Restaurant – This poolside theme restaurant specialises in Asian cuisine and only serves dinner. A children's menu is available. Open select days.
Taverna – This poolside theme restaurant specialises in Greek cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Osteria – Overlooking the ocean and garden, this theme restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.
MEATing Grill House – This steakhouse specialises in American cuisine and is located by the pool. Open selected days.
Neptune Main Restaurant – This poolside buffet restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

Optional extras

  • Late checkout can be arranged for an extra charge of EUR 50.00 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 1471Κ015A0416400

Also known as

Neptune Convention Centre
Neptune Convention Centre Kos
Neptune Hotels Resort
Neptune Hotels Resort Convention
Neptune Hotels Resort Convention Centre
Neptune Hotels Resort Convention Centre Kos
Neptune Hotels Convention Centre Kos
Neptune Hotels Convention Centre
Neptune Luxury Resort Kos
Neptune Luxury Resort Hotel
Neptune Luxury Resort Hotel Kos
Neptune Hotels Resort Convention Centre Spa

Frequently asked questions

Does Neptune Luxury Resort offer free cancellation for a full refund?

Yes, Neptune Luxury Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Neptune Luxury Resort?

Yes, there are 4 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at Neptune Luxury Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Neptune Luxury Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Neptune Luxury Resort?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is noon. Late check-out is available for a charge of EUR 50.00 (subject to availability). Express check-in and check-out are available.

What is there to do at Neptune Luxury Resort and nearby?

Have fun with on-site activities such as mountain biking, sailing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Neptune Luxury Resort also has 2 poolside bars, 2 beach bars and a sauna, as well as a Turkish bath, an arcade and a garden.

Are there restaurants at or near Neptune Luxury Resort?

Yes, there are 5 on-site restaurants, featuring Asian cuisine, garden views and poolside dining.

Does Neptune Luxury Resort have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Neptune Luxury Resort like?

Neptune Luxury Resort is located a short 5-minute walk from Neptune Hotel Strand.

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Reviews

Neptune Luxury Resort Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers a diverse selection of cuisine, exceptional food quality, and a welcoming atmosphere. (31 reviews)
  • The property features multiple pools with ample sun loungers and umbrellas. (27 reviews)
  • Breakfast at this property offers a large selection and is served in a variety of settings. (20 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Restaurant
Breakfast
Beach
Food

Reviews

Verified

10/10 Exceptional

The team looking after the children is fantastic with them, as are the family-friendly facilities. The rooms are beautiful and spacious, and the hotel and its gardens are magnificent. We thoroughly enjoyed our stay there! Special mention for the cold leg baths—original and highly appreciated in hot weather
Mahdi, 7-night trip
Verified

10/10 Exceptional

Lovely hotel set in beautiful surroundings, gardens and beach. Very relaxed style. Ideal for families and couples.
Rachel, 1-night trip
Verified

8/10 Very good

Lovely food and staff are very helpful. The resort is mainly used by German tourists.
Karen, 7-night trip
Verified

10/10 Exceptional

A perfect hotel in a perfect location. A little piece of heaven ❤️✨
Cari, 7-night trip
Verified

10/10 Exceptional

Lovely hotel with friendly staff.
Sivasudhan, 7-night trip
Verified

10/10 Exceptional

Staff, cleanliness and facilities were all excellent.
Maximillian Edwin, 7-night trip
Verified

10/10 Exceptional

We can highly recommend the accommodation. It was very clean and the food was very good and the staff were very friendly.
Meltem, 2-night trip
Verified

10/10 Exceptional

Excellent facilities and staff
Timothy Adam, 4-night trip
Verified

10/10 Exceptional

Great room, the hotel facilities are all well maintained, service is very good in general and all restaurants are very good and reasonably priced
Paulo, 10-night trip
Verified

10/10 Exceptional

Very well maintained property, and no area ever felt overcrowded. Helpful staff and great facilities (the outdoor Olympic pool is terrific); good and varied food offering; nice list of social/entertainment activities. Last but the in-house minimarket is an extremely handy option to have.
Antonio, 3-night trip
Verified

10/10 Exceptional

Really nice hotel, lots to do, really nice on site restaurants, meat ting had the best burger i have ever had, osteria had a really nice vibe, food and staff were exceptional. Really nice swimming pools, the private beach was really nice with free rings and floats to use, even though a large resort was peaceful and nice loved our stay thank you.
Sarah, 4-night trip
Verified

10/10 Exceptional

Excellent

Amazing stay and very relaxing holidays! The facilities were more than anyone could wish for, excellent room condition and service, tennis courts, creative time for the kids and activities for all ages. Would recommend to anyone for a relaxing family holidays!
Eleni, 7-night trip
Verified

10/10 Exceptional

Gorgeous Kos getaway

It was an absolutely stunning resort with lots of things to do, beautiful pools, gardens, activities, and wonderful food! We had a magical time for 2 days and wish we could have stayed longer.
Corinne, 2-night trip
Verified

10/10 Exceptional

Brilliant hotel, everything taken care of, staff were really nice and helpful, room was amazing, pools were clean, plenty to do and see, beach is great. So nice!
Gad, 7-night trip
Verified

8/10 Very good

large resort with lots of facilities. Room was clean and large. Staff at reception were lovely however staff at breakfast were quite rude.
Anna, 1-night trip
Verified

10/10 Exceptional

Large sports area with basketball, tennis, mini golf, squash, beach valleyball, gym, gym classes, yoga on the beach Activities all day for kids and teenagers, free childcare Amazing surroundings
Eva, 9-night trip
Verified

10/10 Exceptional

Great hotel and staff, but rooms are old and dated. Need renovation to make the stay not just good but excellent!
Mansur, 1-night trip
Verified

10/10 Exceptional

We had a wonderful family holiday at Neptune. Cannot fault the service and the grounds and amenities are beautifully kept. Our kids (7&11)particularly enjoyed the daily football matches, evening open air cinema and evening entertainment. We also enjoyed the water sports on offer as well as doing absolutely nothing lounging by the pool with the beautiful sea view! Would highly recommend for a relaxed family holiday and look forward to returning in the future.
Alexa, 12-night trip
Verified

10/10 Exceptional

Very relaxing with great facilities.

Great resort. We had an issue when we first checked in, however, it was dealt with promptly and to our satisfaction. The room we had was very modern and clean and in a great location. The facilities were superb, with a large number of sports options readily available. Great Tennis courts, football, mountain biking, archery and Padle tennis. We found our stay very relaxing and will hope to return soon.
Richard, 7-night trip
Verified

10/10 Exceptional

Thoroughly enjoyed our stay here, was perfect, peaceful and relaxing. It had multiple bars restraints and pools as-well as facilities such as quad bike rentals to visit local towns to break up the stay. Great rooms very spacious and modern however the mosquitoes do get in the room and bite however that’s not the hotels fault. Pool bars could offer more cocktails on the menu however when asked they do make to your choice which was very pleased with. I would agree with the 5 stars it’s rated would recommend and return, expensive but is the same price as other restaurants/ bars in Greece so wouldn’t let that detour you. Has everything you need 10/10
Max, 7-night trip
Verified

6/10 Good

One night stay

We stayed one night as part of us travelling back to Sweden from Kos. We received OK service from the reception, being able to check in late at night when we arrived. However, there was no hot water in the tap in the bathroom (and only luke warm water in the shower). Also, the pillows where very thick/high and uncomfortable. The room's AC was quite noisy. The hotel building facilities are quite worn down and would be in need of a renovation.
Adam, 1-night trip
Verified

10/10 Exceptional

A resort hotel so not much around it. However we had already had a few days near Kos town for sightseeing so a few days here relaxing was great. A big complex with plenty of space and lots of areas for sunbathing including a beach. Plenty of sunbeds. We did half board and the food was good. Plenty of restaurants on site if you prefer to pay each night. Rooms appear brand new with quality furnishings and decor and clarins toiletries.
Christine, 3-night trip
Verified

10/10 Exceptional

The staff were excellent, always available, the property clean and in good shape but definitely the facilities were absolutely amazing! I especially enjoyed the olympic pool. It was great to do laps in the morning and then lounge around in the generous loungers and gazebos in the afternoon. Ordering food and drinks using the QR codes was really easy and convenient, and service was prompt. There was plenty to do all throughout the day and in the evening. A fantastic selection of a la carte restaurants made each meal a real treat and overall it felt like still really good value for money.
Matthew, 7-night trip
Verified

10/10 Exceptional

Very, very good stay, excellent location and something for all ages. We stayed at the executive suite, which was brilliant in every way! We wanted to extend our stay but the hotel was fully booked! No riff raff, in terms of the people who stay there. All family orientated. Very clean throughout and the venue is very well thought out, a mini little Greek village! Sun sets, Mountain View and so much more, we will definitely be back. If I was to be extremely picky, the evening buffet was a little similar, but on certain days when changes were made, the food was awesome! 10/10!! Thank you to Neptune and all its staff!
Daljit Singh, 8-night trip
Verified

10/10 Exceptional

The Neptune Luxury Resort is exactly as I hoped it would be. From the friendly, and hard working, staff to amenities and beautiful grounds creating a feeling of space. My room was near the beach and was almost perfect as it had twin beds and I was a solo traveller. The room Wi-Fi was super fast and the fixtures and fittings well designed and of good quality. The bathroom was large with a rainfall shower which was powerful and easy to use. My room was cleaned perfectly everyday with no concerns about intrusive maids. The simple cards left at the rear of your front door, informing whether you were in and did not wish to be disturbed to the alternative informing you were away and would like your room cleaned is diligently followed. The beach and choice of pools are all excellent, although I spent most of my stay exploring the island each day. I did use the hotel`s gym every day and it was clean, well equipped and adequate to my training routines. A water dispenser is supplied, along with clean, fresh towels. I visited the hotel`s spa once, for a massage, and this was also worth the visit. Lovely, professional staff who listened to what I required and made the experience with their knowledge and kindness. I stayed half-board and both the breakfast and evening meal were up with the best I`ve experienced anywhere in the world. Again, staff knowledgeable and genuinely patient and kind. Check-in and check-out both professional, concise and fuss free. All in all, a great stay.
Anthony, 7-night trip