Aparthotel

Crystal Bay on the Broadwater

Property class: 3.5
Gold Coast aparthotel with outdoor pool

Choose dates to view prices

At Crystal Bay on the Broadwater, you'll be within a 10-minute drive of Surfers Paradise Beach and Cavill Avenue. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. A hot tub and a sauna are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers say great things about the helpful staff and location.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Free Wi-Fi

Main amenities (12)

  • 52 smoke-free apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • Airport shuttle
  • Air conditioning
  • Garden
  • Car hire on-site

Feel at home (6)

  • Rollaway/extra beds
  • Kitchen
  • Television
  • Garden
  • Washer/dryer
  • Coffee/tea maker
The current price is AU$271
includes taxes & fees
7 Oct - 8 Oct

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Traditional Apartment, 1 Bedroom

A modern living room with a sofa, a coffee table, a TV on a cabinet, and a balcony with a city view.

Traditional Apartment, 1 Bedroom

  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms

A modern living room with a sofa, armchairs, a coffee table, and a TV. There's a balcony with a view of the sea and trees.

Family Apartment, 2 Bedrooms

  • Water view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

A modern living room with a balcony, a dining area, and a TV mounted on the wall.

Apartment, 3 Bedrooms

  • Water view
  • 109 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 4 Single Beds

View all photos for Family Apartment, 1 Bedroom

A modern living room with a sofa, a coffee table, and a TV on a stand.

Family Apartment, 1 Bedroom

  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Apartment, 2 Bedrooms

A modern living room with a dining area, large windows, and a balcony overlooking the sea.

Executive Apartment, 2 Bedrooms

  • Water view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Deluxe Apartment, 3 Bedrooms

A modern living room with a grey sofa set, a wooden coffee table, and a flat-screen TV. A large window offers a view of the sea and a balcony with a glass railing.

Deluxe Apartment, 3 Bedrooms

  • Water view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Two Bedroom Apartment

A modern kitchen with a built-in microwave, a sink, and wooden cabinets. There is a dining area with a glass table and chairs, and a balcony with a view of the sea.

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • Water view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

A neatly arranged bedroom with a large bed, white and pink bedding, a bedside table with a lamp, and a dresser.

Deluxe Two Bedroom Apartment With Two Bathrooms

  • Water view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

A spacious living room with a large balcony, a sofa set, a coffee table, and a view of the cityscape.

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

  • Water view
  • 273 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Economy Apartment, 1 Bedroom

A modern hotel room with a balcony, a dining area, and a bedroom.

Economy Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Apartment

Room

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1+1 Bedroom Apartment

Room

1+1 Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard 1+1 Bedroom Apartment

Room

Standard 1+1 Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 1 Bedroom Deluxe Apartment

Living area

1 Bedroom Deluxe Apartment

  • Water view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Apartment, 2 Bedrooms, Garden View

A modern living room with a sofa, dining table, chairs, and a TV.

Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom, Garden View

A modern living room with a grey sofa, a wooden coffee table, and a TV. There is a sliding glass door leading to an outdoor area with a view of trees and a pool.

Apartment, 1 Bedroom, Garden View

  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
182 Marine Parade, Labrador, QLD, 4215

What's nearby

  • Broadwater Parklands - 15 min walk - 1.3 km
  • Gold Coast Aquatic Centre - 17 min walk - 1.5 km
  • Harley Park - 19 min walk - 1.6 km
  • Australia Fair Shopping Centre - 3 min drive - 1.9 km
  • Marina Mirage Shopping Centre - 8 min drive - 6.1 km

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 43 min drive
  • Helensvale Station - 15 min drive
  • Pimpana Ormeau Station - 23 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Daiki - ‬9 min walk
  • ‪Broadwater Cafe - ‬14 min walk
  • ‪DAARK Espresso - ‬15 min walk
  • ‪Beach Cafe - ‬12 min walk

About this property

Crystal Bay on the Broadwater

  • At Crystal Bay on the Broadwater, you'll be within a 10-minute drive of Surfers Paradise Beach and Cavill Avenue. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. A hot tub and a sauna are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers say great things about the helpful staff and location.

At a glance

Property size

    • 52 apartments
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • A hot tub
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)
  • On-site car hire

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 30.0 per night

Bathrooms

  • Shower
  • Hairdryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable service

Outdoor areas

  • Balcony
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dryer
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lever door handles
  • Soundproofing
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Free newspapers (reception)
  • Vending machine

Location highlights

  • Near the boardwalk

Things to do

  • Fitness centre
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 52 rooms
  • 14 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for AUD 30.0 per day
  • Rollaway beds are available for AUD 30.0 per night

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Frequently asked questions

Does Crystal Bay on the Broadwater offer free cancellation for a full refund?

Yes, Crystal Bay on the Broadwater does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crystal Bay on the Broadwater?

Yes, there's an outdoor pool.

Are pets allowed at Crystal Bay on the Broadwater?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crystal Bay on the Broadwater?

Yes, there's free self parking. On-site parking includes off-street options.

Is an airport shuttle service offered by Crystal Bay on the Broadwater?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Crystal Bay on the Broadwater?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Crystal Bay on the Broadwater and nearby?

Crystal Bay on the Broadwater has an outdoor pool, a sauna and a steam room, as well as a picnic area and a garden.

Does Crystal Bay on the Broadwater have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.

Does Crystal Bay on the Broadwater have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Crystal Bay on the Broadwater like?

Crystal Bay on the Broadwater is a short 16-minute walk from Broadwater Parklands and 18 minutes' walk from Gold Coast Aquatic Centre. Travellers give top marks for the aparthotel's prime location.

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Reviews

Crystal Bay on the Broadwater Reviews

8.8

Excellent

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool, spa, and sauna facilities were fantastic and a great place to relax. (21 reviews)
  • Secure and convenient parking options were available, including underground parking and easy access via lift. (15 reviews)
  • The spa, pool, and sauna were fantastic for relaxing and a great addition to the property. (11 reviews)
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Popular mentions

Room
View
Location
Apartment
Family friendly
Dishwasher
Building
Shower
Parking
Bathroom

Reviews

Verified review

8/10 Very good

Good location. Nice view. Parking good.
Verified review

10/10 Exceptional

Fantastic for a solo traveller. So relaxing. Amenities were excellent within walking distance to eateries and coffee shops! Great walking tracks right across the road. Only 10 mins from harbor town. Just what I needed.
Verified review

10/10 Exceptional

Beautiful spacious apartment, had everything we needed ,great views and good location.
Verified review

10/10 Exceptional

Was a great stay. Room was amazing, amenities great and staff very friendly.
Verified review

10/10 Exceptional

Loved everything about this place and location.
Verified review

10/10 Exceptional

The place is perfectly great, i recommend everybody to come and stay for longer. Its a Family oriented facility .
Verified review

8/10 Very good

All the rooms and balcony were spotless, front desk was on the ball on arrival. Very pleasant stay
Verified review

10/10 Exceptional

The property is perfect location , amazing view of the ocean, great place to relax and walk along the shore. I love to stay there again. The apartment needs a little bit of upgrade but still overall cozy place to stay.
Verified review

10/10 Exceptional

Great location, and excellent room. Very comfortable.
Verified review

10/10 Exceptional

Staff very helpful and friendly
Verified review

10/10 Exceptional

Ideal spot for a relaxing stay. Rooms are spacious and well equipped. Restaurants and cafes at Chirn Park are excellent albeit 20 minute walk. Restaurants and Cafes at Broadwater and near Aqua Building are very good and only 10 minute walk. Extended our stay for an extra 2 weeks
Verified review

10/10 Exceptional

The beds were super comfy and the room clean and tidy. The view was spectacular and so quiet!
Verified review

10/10 Exceptional

Great service, clean rooms very comfortable and child friendly
Verified review

10/10 Exceptional

Excellent view. Great aircon and friendly staff. 👍👍
Verified review

10/10 Exceptional

Great room in a great location.
Verified review

10/10 Exceptional

Great place - great location - We love it and will stay here every time we visit the GC
Verified review

8/10 Very good

Everything was good. Nice clean facilities. Great pool and spa area
Verified review

10/10 Exceptional

Fabulous view, secure parking and location suited us perfectly. Would stay there again.
Verified review

10/10 Exceptional

Nice location, clean rooms
Verified review

10/10 Exceptional

Quiet area, nice view alone the beach, very nice staff at reception,
Verified review

10/10 Exceptional

Great location. Beautiful view! Very clean. Loved it
Verified review

10/10 Exceptional

Quite, close to Gold Coast Amenities, clean, Reception Staff are very helpful and lovely. A place we will stay again at and recommend.
Verified review

10/10 Exceptional

Was relaxing easy access to beach
Verified review

10/10 Exceptional

Very clean, lovely views and friendly staff.
Verified review

10/10 Exceptional

We had a wonderful stay at Crystal Bay on the Broadwater, checkin was easy, the facilities were great and the staff efficient and helpful. We would definitely stay there again.