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Mercure Bali Nusa Dua - CHSE Certified

Photo gallery for Mercure Bali Nusa Dua - CHSE Certified

Front of property
Beach nearby, free beach cabanas, sun-loungers, beach umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas

Overview of Mercure Bali Nusa Dua - CHSE Certified

UNESCO Sustainable Travel Pledge

Mercure Bali Nusa Dua - CHSE Certified

4.0 star property
4-star beach hotel with outdoor pool, near Bali National Golf Club

7.6/10 Good

233 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jalan Nusa Dua Selatan Lot SW 03, Nusa Dua, Bali, 80363

Room options

About this area

What's nearby

  • In Siligita
  • Nusa Dua Beach - 9 min drive
  • Kuta Beach - 33 min drive
  • Legian Beach - 37 min drive
  • Seminyak Beach - 41 min drive
  • Sanur Beach - 35 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 24 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Nasi Ayam Ibu Oki - 7 min walk
  • Pause Cafe - 7 min walk
  • Mai-Mai - 8 min walk
  • Secret Cafe - 10 min walk
  • Warung Babi Guling Pak Dobiel Nusa Dua - 12 min walk

About this property

Mercure Bali Nusa Dua - CHSE Certified

At Mercure Bali Nusa Dua - CHSE Certified, you can spend time at the beach enjoying free cabanas, beach umbrellas and beachside drinks. Guests in the mood for pampering can indulge in deep-tissue massages, aromatherapy and reflexology, and the outdoor pool provides fun for everyone. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this upmarket hotel include a poolside bar, a fitness centre and a children's pool. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 198 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM until 6 PM
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle within 2.00 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Free local shuttle

What to do

  • Beach nearby
  • Free use of nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Bike hire
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Wired Internet access is available in guest rooms for IDR 950000 per stay (rates may vary)
  • Buffet breakfast is offered for an extra charge of IDR 100000 for adults and IDR 50000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one-way. Maximum occupancy 4)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitiser.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Bali Mercure
Bali Mercure Nusa Dua
Mercure Bali Nusa Dua Hotel
Mercure Bali Hotel Nusa Dua
Mercure Bali Nusa Dua
Mercure Nusa Dua
Mercure Nusa Dua Bali
Nusa Dua Mercure
Mercure Bali Nusa Dua
Mercure Bali Nusa Dua CHSE Certified
Mercure Bali Nusa Dua - CHSE Certified Hotel
Mercure Bali Nusa Dua - CHSE Certified Nusa Dua
Mercure Bali Nusa Dua - CHSE Certified Hotel Nusa Dua

Frequently asked questions

Does Mercure Bali Nusa Dua - CHSE Certified offer free cancellation for a full refund?
Yes, Mercure Bali Nusa Dua - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Bali Nusa Dua - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mercure Bali Nusa Dua - CHSE Certified?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mercure Bali Nusa Dua - CHSE Certified?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Bali Nusa Dua - CHSE Certified?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Mercure Bali Nusa Dua - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle one-way.
What are the check-in and check-out times at Mercure Bali Nusa Dua - CHSE Certified?
You can check in from 2 PM - 6 PM. Check-out time is noon. Express check-in is available.
What is there to do at Mercure Bali Nusa Dua - CHSE Certified and nearby?
Mercure Bali Nusa Dua - CHSE Certified has an outdoor pool and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near Mercure Bali Nusa Dua - CHSE Certified?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Nasi Ayam Ibu Oki (7-min walk), Pause Cafe (7-min walk) and Mai-Mai (8-min walk).
What's the area around Mercure Bali Nusa Dua - CHSE Certified like?
Mercure Bali Nusa Dua - CHSE Certified is in Siligita, a short 1-minute walk from Bukit Peninsula and 10 minutes' walk from Bali National Golf Club. Travellers say that this hotel is in a good location.

Reviews

7.6

Good

7.6/10

Cleanliness

8.1/10

Staff & service

7.7/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Could do so much better
Considering we are coming out of covid lockdowns and G20 is a couple of months away. I thought the mercure could do so much better easily. Our stay was Ok. Comfortable but thats all. I love woodfired pizza what we got was not woodfired. The pool was good. The gym was great too
Jeremy, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Breakfast could be better. But you get what you pay for so I guess it was ok
tracey ronald, 10-night trip
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Hotels.com guest review

6/10 Good

Staff were very nice and very polite. Food at restaurant very good. Beach shuttle needs to run more often. Need fans in reception and restaurant. Linens not new or very white anymore. May even say look dirty. 1 hour wait and 3 calls to change dirty pillow at 10.30pm. Breakfast offerings not replenished very well. No juice glasses on 3 out of 4 times. No milk 2 out of 3, and asked for bowl for cereal 3 times and am still waiting. 1 hour wait for pool towel on more than one occassion.
4-night trip
Verified Expedia guest review

6/10 Good

The hotel itself is very nice and the property is Immaculate. However the staff service is very poor. A lot of the staff don’t speak very good English so ordering was an ordeal every time. Just waiting to give your order could take Up to 15 minutes sometimes and that is with lots of staff walking around seemingly doing nothing. Room service was a total joke, you would put your please make up room sign on the door and the staff would be on your floor when u left the room at 10am. You would return home at 5pm and the room Wouldn’t be touched and then at 6pm when u are relaxing or getting ready they would knock and ask if they could make up the room, I’ve been all over the world and never seen room service come at 6pm. The hotel prices are expensive for Bali and are pretty much Australian prices without the service or quality of Australia. Overall the hotel is a lovely place and good location but staff training over all areas are needed. The staff are smiley and friendly But service skills are extremely lacking. Wouldn’t advise people to stay here but we had a good time overall.
Jack, 11-night romance trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

4/10 Fair

The room was very small and there wasn't a separate bathroom. The sink wad next to the bed. Alot of noise from doors banging and the hallways were dirty. We had paid for 7 nights but checked out after 3 nights.
Edwin, 7-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is good for money but it is located in a good location
Niwat, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Aircon was good. Buffet breakfast facility was too small and could not keep up with high season tourist demands. Kept running out of cutlery and cups, and facility was small and cramped.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nothing to complain and the breakfast was very good.
zhang, 4-night trip
Verified Hotels.com guest review