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Termas Puyehue Wellness & Spa Resort, Puyehue

4 stars
Ruta 215 Km 76PuyehueLos LagosChile, ‏‎1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a lower price on exactly the same stay elsewhere, we’ll match it or you can cancel your booking without a penalty
Outstanding4.8 / 5
Pool
Great pool
Wellness Area
Great wellness & sports facilities
Amenities
Great amenities
Food
Food is all right
6See all 6 Hotels.com reviews
From 446 reviewsTripAdvisor Traveller Rating

Termas Puyehue Wellness & Spa Resort, Puyehue

Hotel Info: ‎1800 846 835‎

from A$144
  • Superior Single Room (Forest View)
  • Superior Single Room (Park View)
  • Family Room
  • Double or Twin Room
  • Double or Twin Room
  • Family Room
  • Superior Double or Twin Room (Forest View)
  • Superior Double or Twin Room (Park View)
  • Superior Double or Twin Room (Forest View)
  • Superior Double or Twin Room (Park View)
  • Superior Single Room (Forest View)
  • Superior Single Room (Park View)

At a glance

Key facts

Hotel size

  • This hotel has 107 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property
  • All-inclusive
  • Resort fee included

Also known as

  • Termas Puyehue Wellness Resort
  • Termas Wellness Resort
  • Termas Puyehue Wellness
  • Termas Wellness
  • Termas Hotel Puyehue
  • Termas Hotel Puyehue

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the health club.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free hot/cold buffet breakfast daily
  • 3 restaurants
  • 3 bars/lounges
  • Restaurant
  • Room service (during limited hours)
  • Free reception
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Bowling alley on site
  • Free bicycles on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Playground on site
  • Volleyball on site
  • Pool sun loungers
  • Health club
  • Tennis on site
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Hair salon
  • Luggage storage
Facilities
  • Number of buildings/towers - 3
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Miniature golf
  • Tennis

Entertainment
  • Onsite entertainment and activities

Other inclusions
  • Roundtrip airport transfers

Not included
  • Premium and/or non-domestic beverages
  • Room service
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, and a steam room.

The spa is open daily.

Dining

Los Troncos - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Lago Puyehue - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.

Olivia Nova - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Termas Puyehue Wellness & Spa Resort, Puyehue’s small print

Also known as

  • Termas Puyehue Wellness Resort
  • Termas Wellness Resort
  • Termas Puyehue Wellness
  • Termas Wellness
  • Termas Hotel Puyehue
  • Termas Hotel Puyehue

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the health club.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Termas Puyehue Wellness & Spa Resort, Puyehue

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