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Termas Puyehue Wellness & Spa Resort

4.0 star property
Family-friendly hotel in Puyehue with 2 outdoor pools and spa

Choose dates to view prices

Immerse yourself in the rural scenery at Termas Puyehue Wellness & Spa Resort. Unwind with a daily manager's reception, volleyball, and hiking/biking trails or indulge in a massage at the on-site spa. The rooftop terrace offers breathtaking views while you connect to free WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Hot springs
  • Rooftop terrace
  • Ski storage
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • Children's pool

For families (6)

  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The current price is AU$515
2 Aug - 3 Aug

Why we love this property

Business meets bliss
This hotel combines a business centre with laptop-friendly rooms for productivity. After work, guests can enjoy spa services, tennis, or unwind in the sauna.
Foodie paradise
This hotel serves international cuisine in the restaurant, offers evening drinks at the bar, and starts each day with free buffet breakfast.
Nature's playground
Set within a national park in a rural location, this hotel offers mountain biking and hiking trails. Adventure awaits on the scenic rooftop terrace.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room Standard With Forest View

Premium bedding, down duvets, pillow-top beds, minibar

Single Room Standard With Forest View

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room Superior With Park View

Premium bedding, down duvets, pillow-top beds, minibar

Single Room Superior With Park View

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a desk with a chair, a small table with a vase and flowers, a lamp, and a painting on the wall.

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a bedside table, a small table, a chair, and a window with a view of the outdoors.

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Lake view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

A hotel room with a large bed, a bedside table, a small table, a chair, and a window with a view of the outdoors.

Superior Single Room

  • Lake view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a bed, a desk with a chair, a small table with a vase and flowers, a lamp, and a painting on the wall.

Standard Single Room

9.2 out of 10
Wonderful
(14 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, pillow-top beds, minibar

Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • Free Wi-Fi

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About the area

Map
Ruta 215 Km 76, Puyehue, Los Lagos

What's nearby

  • Antillanca Ski Resort - 37 min drive - 26.8 km

Restaurants

  • ‪Restaurante Buffet Los Troncos - ‬4 min walk
  • ‪Bar Lounge - ‬4 min walk
  • ‪Jardin del Turista - ‬24 min drive
  • ‪Fogon Puyehue - ‬10 min drive
  • ‪Restaurant El Pescador - ‬4 min walk

About this property

Termas Puyehue Wellness & Spa Resort

  • Take in the views from the rooftop terrace when you stay at Termas Puyehue Wellness & Spa Resort. Guests can visit the spa to indulge in massages, body wraps or facials, and international cuisine is served at Los Troncos, which is open for breakfast, lunch and dinner. Other highlights include 2 outdoor pools, an indoor pool and a bar/lounge.

All-inclusive details

  • All-inclusive room rates at Termas Puyehue Wellness & Spa Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • In-room minibar (some restrictions)

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Land activities

    • Fitness facilities
    • Miniature golf
    • Tennis

Entertainment

  • On-site entertainment and activities

At a glance

DONE

Hotel size

    • 107 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Mini golf
  • Bowling alley
  • Playground

What to do

  • Tennis
  • Volleyball
  • Bowling alley
  • Mini golf
  • Mountain biking
  • Hot springs
  • Shopping
  • Pool table
  • Ecotours nearby
  • Kayaking nearby
  • Skiing nearby
  • Fishing nearby

Working away

  • Business centre
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Free bike hire
  • Bike shop
  • Bike repair services
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • An indoor pool
  • Arcade/games room
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Doorbell and phone notifications
  • Lever door handles

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Puyehue has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily. There are hot springs on site.

Dining

Los Troncos – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Bar el Pescador – On-site bar. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Puyehue Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Resort
Termas Wellness
Termas Wellness Resort
Termas Hotel Puyehue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Hotel Termas Puyehue Wellness & Spa Resort Mantilhue
Mantilhue Termas Puyehue Wellness & Spa Resort Hotel
Hotel Termas Puyehue Wellness & Spa Resort
Termas Puyehue Wellness & Spa Resort Mantilhue
Termas Puyehue Wellness Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa Resort Hotel
Termas Puyehue Wellness & Spa Resort Puyehue

Frequently asked questions

Does Termas Puyehue Wellness & Spa Resort offer free cancellation for a full refund?

Yes, Termas Puyehue Wellness & Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Termas Puyehue Wellness & Spa Resort?

Yes, there are 2 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at Termas Puyehue Wellness & Spa Resort?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Termas Puyehue Wellness & Spa Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Termas Puyehue Wellness & Spa Resort?

Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Termas Puyehue Wellness & Spa Resort and nearby?

Have fun with on-site activities such as mountain biking and hiking, and practise your swing on the tennis courts. Additional recreation on-site includes bowling, volleyball and hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Termas Puyehue Wellness & Spa Resort also has an indoor pool, a sauna and a fitness centre, as well as an arcade and a garden.

Are there restaurants at or near Termas Puyehue Wellness & Spa Resort?

Yes, Los Troncos offers international cuisine.

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Reviews

Termas Puyehue Wellness & Spa Resort Reviews

9.2

Wonderful

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The spa facilities were fantastic, with excellent massages and hot pools. (5 reviews)
  • The pools were warm, beautiful, and perfect, offering a great experience for relaxation and fun. (8 reviews)
  • The hot tubs were fantastic and a memorable experience. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Massage
Food
Service staff
Spa

Reviews

Verified

10/10 Exceptional

The best resort in Chile!!! Recommended for all ages!!! Spa amenities are the best!!!
Valeriy, 3-night trip
Verified

10/10 Exceptional

Awesome place , great customer service and very luxurious, highly recommend this place 👍
Sebastian, 1-night trip
Verified

10/10 Exceptional

Beautiful place

Beautiful place with a lot of activities for any preference
Gonzalo, 3-night trip
Verified

10/10 Exceptional

Excellent two night stay. Fabulous staff, good food, comfortable rooms, and gorgeous pools and grounds. Be sure to get a massage at the spa!
Lisa, 2-night trip
Verified

8/10 Very good

This is a resort. I was just looking for a hotel close to the treks. The hotel corresponds to the four stars. The restaurant was excellent. The restaurant service could be better, meaning they could do a better job explaining the menu and suggesting Chilean food.
Eriks, 2-night trip
Verified

10/10 Exceptional

The property was awesome. The hot pools were fantastic the hiking trails and activities were excellent. It is a world class resort.
Robert, 2-night trip
Verified

10/10 Exceptional

The stay was so much fun. We did activities, enjoyed the warm pools, the food. Everything was fantastic!!!
Lucia, 1-night trip
Verified

10/10 Exceptional

Excellent staff, excellent service!
Gary, 2-night trip
Verified

10/10 Exceptional

Very nice facility and friendly staff. Family friendly. Nice walking trails, pools and extras.
Brian, 2-night trip
Verified

10/10 Exceptional

Nice trails. More a resort with many activities, included or not, than a hotel stay for a night
Spencer, 3-night trip
Verified

10/10 Exceptional

Resort hotel for luxury holidays

Comfortable hotel to spend with family. Many activities. Relaxing pools. Varied and exquisite food service
Patricio, 1-night trip
Verified

10/10 Exceptional

Great!

A great hotel in the heart of the Andes. Nicely mantained and with better details than a few years ago. Thermal pools are great!
Maria L, 1-night trip
Verified

10/10 Exceptional

Not to be missed if travelling through Chile

We throughly enjoyed our stay here. It’s easy to get to by bus if travelling through Osorno. Just a local bus company ELP. Great Spa, fabulous grounds with walking trails. Bowling, mini golf and plenty for kids too.
Suzanne, 3-night trip
Verified

10/10 Exceptional

I have stayed at many hottie and have had the fortune to stay at many luxury hotels. I consider that the Termas Puyehue is one of my favourites. The safety is outstanding and the facilities incredible for those who like luxury and a lovely natural environment. My wife and I particularly enjoyed the Mapuche menu. The hot spas were also memorable, as was the architecture. We cannot wait to visit again.
Verified

10/10 Exceptional

Natural hot springs
angel, 2-night trip
Verified

10/10 Exceptional

Excellent place!!!
Sebastián, 4-night trip
Verified

10/10 Exceptional

Beautiful place and everyone so helpful definitely we are coming back
hector g san, 3-night trip
Verified

10/10 Exceptional

Wonderful - enjoyed it tremendously 👍
Gregory, 4-night trip
Verified

10/10 Exceptional

Amazing place to relax and renew

Amazing place, service and amenities, the food experience, spectacular! Congratulations to the chef and bartenders with their delicious concoction.
Loreto, 4-night trip
Verified

10/10 Exceptional

Extremely re
Benjamin, 1-night trip
Verified

6/10 Good

Excellent hotel, so many children

Everything about the retreat is fantastic, but be warned, there are just so many kids running and crawling around the dining room floors and playing loudly in the halls and pools.
2-night trip
Verified

10/10 Exceptional

Excelente
Dennis, 2-night trip
Verified

8/10 Very good

Awesome honeymoon experience

Overall, great stay, I opted for the full package and it was worth it with abundant choices, especially in the food and drinks section. The Hotel has a great variety of experiences available. We were pleasantly shocked to learn that our first free buffet was included upon arrival.
Ricardo, 2-night trip
Verified

10/10 Exceptional

The children running and playing for everywhere, the parents are not present! Areas like restaurants they running and scrims a lot. That is very dangerous for everybody there. Thanks.
Claudia Cecilia, 1-night trip
Verified

6/10 Good

Paradise—only if your idea of paradise is cacophony of screaming children. This place it’s maybe too family friendly, to put it on more positive terms. Spa and massages were great though. The common areas are hell if you’re looking to relax, and there’s no escape, you’re supposed to have breakfast/lunch/dinner here because this is a resort experience. Staff is a mixed bag. In conclusion, not worth it for the price if you’re not packing kids.
Matías, 5-night trip