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Hotel Riu Festival

Photo gallery for Hotel Riu Festival

Outdoor pool, pool umbrellas, pool loungers
Minibar, free WiFi, bed sheets
Minibar, free WiFi, bed sheets
Minibar, free WiFi, bed sheets
Minibar, free WiFi, bed sheets

Overview of Hotel Riu Festival

Hotel Riu Festival

4.0 star property
Beach hotel in Palma de Mallorca with outdoor pool, restaurant

9.0/10 Superb

225 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
Camino de las Maravillas, n°7, Palma de Mallorca, Palma de Mallorca, Mallorca, 07610

Guests rated this location 7.2/10 - Good

Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Beach umbrellas
  • Beach sunloungers
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Lift

Room options

About this area

What's nearby

  • Playa de Palma - 1 min drive
  • El Arenal Beach - 4 min drive
  • Paseo Maritime - 13 min drive
  • Cathedral of Santa Maria of Palma - 16 min drive
  • Plaza Espana - 19 min drive
  • Cala Mayor Beach - 20 min drive
  • Port of Palma de Mallorca - 23 min drive
  • Puerto Portals Marina - 29 min drive
  • Palma Nova Beach - 27 min drive
  • Katmandu Park - 31 min drive

Getting around

  • Palma de Mallorca (PMI) - 14 min drive
  • Marratxi Poligon Station - 12 min drive
  • Es Caülls Station - 14 min drive
  • Marratxi Station - 14 min drive

Restaurants

  • McDonald's - 8 min walk
  • Megapark - 10 min walk
  • Bierkönig - 4 min walk
  • Chalet Siena - 7 min walk
  • Lino's II - 6 min walk

About this property

Hotel Riu Festival

A great choice for a stay in Palma de Mallorca, Hotel Riu Festival is only 3.9 mi (6.2 km) from the airport. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Main Restaurant, which serves local and international cuisine and is open for breakfast and dinner. A poolside bar, a snack bar/deli and a terrace are other highlights at this upmarket hotel. Fellow travellers like the helpful staff and beach.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 238 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • Concerts/live shows
  • Beach nearby
  • Bike rentals nearby
  • Horse riding nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff
  • Beach sunloungers
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Lift

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Main Restaurant – This buffet restaurant specialises in local and international cuisine and serves breakfast and dinner.
Lobby bar – On-site bar. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p><p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hotel Riu Festival
Hotel Riu Festival Playa de Palma
Riu Festival
Riu Festival Hotel
Riu Festival Playa de Palma
Hotel Riu Festival Playa De Palma, Majorca
Hotel Riu Festival Playa De Palma Majorca
Hotel Riu Festival Hotel
Hotel Riu Festival Palma de Mallorca
Hotel Riu Festival Hotel Palma de Mallorca

Frequently asked questions

Does Hotel Riu Festival offer free cancellation for a full refund?
Yes, Hotel Riu Festival does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Riu Festival?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Riu Festival?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Riu Festival?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Festival?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Riu Festival?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Riu Festival?
No, this hotel doesn't have a casino, but Mallorca Casino (14-min drive) is nearby.
What is there to do at Hotel Riu Festival and nearby?
Have fun with nearby activities such as cycling, horse riding and windsurfing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Riu Festival?
Yes, Main Restaurant offers local and international cuisine.
Does Hotel Riu Festival have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Festival like?
Hotel Riu Festival is a short 5-minute walk from Playa de Palma and 6 minutes' walk from La Porciuncula Church.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing variety and plenty of food, especially for dinner. Hotel has no private parking but a lot of free parking places are available in front of the property and along surrounding streets. There is no paid parking zone in this area.
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel. Excellent location, 5 mins walk to beach and 3 mins walk from bus stop to get bus to Palma or airport. Staff friendly and helpful. Food very good and plenty of choice. The whole area of El Arenal seems to be full of Germans but that didn’t bother us - the staff at hotel and in nearby bars all spoke good English.
Dianne, 5-night trip
Verified Hotels.com guest review

4/10 Fair

3 stars hotel
Not so good
Erlandas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

WALDEMAR, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Michele, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

large room with wide bed proximity to the beach helpful staff large bathroom - small pool - cleaning - noise (and cigarette smoke) from drunk (German) groups
Martin, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great
Demale, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Good location quiet for the area but still convenient. Airport taxi about 20 Euro. Regular express bus into Palma 2 Euro. Very friendly and helpful staff. Secure bike storage room. Bed was extremely comfortable. Only downside breakfast coffee terrible sorry, but would happily stay again.
Jonathan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annika, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A recommended stay
Our stay was very comfortable and the food was amazing!!!
Ritesh, 2-night family trip
Verified Hotels.com guest review