Hotel Santika Mataram - Lombok - CHSE Certified

Photo gallery for Hotel Santika Mataram - Lombok - CHSE Certified

Primary image
Pool
Outdoor pool
Living area
Room

Overview of Hotel Santika Mataram - Lombok - CHSE Certified

Hotel Santika Mataram - Lombok - CHSE Certified

3.0 star property
3-star hotel in Mataram with outdoor pool and restaurant

8.0/10 Very good

36 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$51
Price available on 20/8/2022
Map
Jl. Pejanggik No. 32, Selaparang, Nusa Tenggara Barat, Mataram, Lombok, 83126
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • LCD TV
  • Free self parking
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Mataram
  • Senggigi Beach - 40 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 46 min drive

About this property

Hotel Santika Mataram - Lombok - CHSE Certified

3-star hotel in the city center
Consider a stay at Hotel Santika Mataram - Lombok - CHSE Certified and take advantage of a terrace, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Concierge services, an elevator, and a 24-hour front desk
  • A front desk safe, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Hotel Santika Mataram - Lombok - CHSE Certified have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.

Languages

Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Languages

  • Indonesian

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Mataram
Hotel Santika Lombok
Hotel Santika Lombok Mataram
Hotel Santika Mataram
Hotel Santika Mataram Lombok
Santika Hotel Lombok Mataram
Santika Hotel Mataram
Santika Lombok
Santika Mataram Hotel
Santika Mataram Lombok
Hotel Santika Mataram Lombok
Hotel Santika Mataram Lombok CHSE Certified
Hotel Santika Mataram - Lombok - CHSE Certified Hotel
Hotel Santika Mataram - Lombok - CHSE Certified Mataram
Hotel Santika Mataram - Lombok - CHSE Certified Hotel Mataram

Frequently asked questions

Does Hotel Santika Mataram - Lombok - CHSE Certified offer free cancellation for a full refund?
Yes, Hotel Santika Mataram - Lombok - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Santika Mataram - Lombok - CHSE Certified?
As of 19 Aug. 2022, prices found for a 1-night stay for 2 adults at Hotel Santika Mataram - Lombok - CHSE Certified on 20 Aug. 2022 start from AU$51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Santika Mataram - Lombok - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Santika Mataram - Lombok - CHSE Certified?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Santika Mataram - Lombok - CHSE Certified?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Santika Mataram - Lombok - CHSE Certified?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Santika Mataram - Lombok - CHSE Certified?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Hotel Santika Mataram - Lombok - CHSE Certified and nearby?
Hotel Santika Mataram - Lombok - CHSE Certified has an outdoor pool and a fitness center.
Are there restaurants at or near Hotel Santika Mataram - Lombok - CHSE Certified?
Yes, there's an onsite restaurant. Nearby restaurants include Timbul Rezeki (13-min walk) and Taliwang H. Murad (14-min walk).
What's the area around Hotel Santika Mataram - Lombok - CHSE Certified like?
Hotel Santika Mataram - Lombok - CHSE Certified is in the heart of Mataram, a short 11-minute walk from Islamic Center NTB and 18 minutes' walk from Mataram Mall.

Overall score and ratings

8.0

Very good

7.9/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Arru, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Pleasant Stay and location is central
We stayed at Hotel Santika for two nights. As a stop station after a long holiday in Gili islands, our stay at the hotel was perfect. For our family (with kids) we stayed in 2 superior rooms. Overall it was a pleasant stay. The rooms are clean, the breakfast is also perfect with a lot of traditional foods. What is quite remarkable for us was the dinner with live accoustic music...very relaxing. Thank you , we would definetely come back again.
VIAR, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

4/10 Fair

Not Satisfied
Not like the pics nor was it good value for the money definitely wouldn’t recommend it it stay there again. Many of your properties are not what are advertised.
Sameh, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Comfortable stay.
We stayed at this hotel for one night and really enjoyed our stay here. The beds were super comfy, the rooms are just right for a couple with an infant. The hotel breakfast was good. Location is pretty good too as there is a night market just across the road. Would come back!
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

all service was good... will stay here next trip..:)
Verified Hotels.com guest review

10/10 Exceptional

Exelent place to stay at Mataram...
Breakfast was amazing....
Verified Hotels.com guest review