Verified
4/10 Fair
25 May 2026
The one positive was the lady who checked us in from over the road was pleasant. She did say that her booking system was down and she didn't have any of our booking details but she done her best to check us in and provide us with clean towels and ensured the bedding was clean. Unfortunately that was where the cleanliness stopped. This area of Blackpool is in very poor condition but with the hotel we originally booked cancelling within 24hrs of our arrival on a BH weekend. We had little option but to book anywhere that could accommodate 2 adults and 2 young children in 1 room very last minute. Upon entering the property we were overwhelmed by the stench of weed on our floor despite "no smoking" signs. We entered the room the double divan bed was broke and not held together. The curtains had holes in them and hang up with cable ties and the room smelt like it had been smoked in. We booked "a private bathroom (but not in the same room)". I assumed this meant we'd have sole use of a shower/toilet outside our room it didn't. It meant you have a full shared use of the same toilet and shower as everyone else in the property down the landing. What made that worse was there was no toilet roll available from when we went to use the toilet about 9pm to when we left at 8am. When we got back to the hotel at 9pm. Both external and internal doors we're propped open with fire extinguishers with no one in sight. With people rowing in the street all night. We left genuinely not felling safe.
Edward
Edward, 2-night trip