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Sunsuri Phuket, Rawai

4.5 stars4.5 stars
11/5 Moo 1, Naiharn BeachRawaiPhuket83130Thailand, (02) 8228 1927
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Excellent4.5 / 5
Room
Great room
Location
Great location
Comfort
Rather comfortable
Service
Fantastic service
198See all 198 Hotels.com reviews
From 790 reviewsTripAdvisor Traveller Rating

Sunsuri Phuket, Rawai

Hotel Info: (02) 8228 1927

from A$178
  • Room
  • Suite Triple Room
  • Superior Triple Room
  • Superior Room
  • Grand View Pool Villas (Lake View)
  • Suite
  • Ocean View Pool Villa
  • Villa, 2 Bedrooms, Private Pool
  • Grand Deluxe Triple Room
  • Grand Room (Deluxe)
  • Deluxe Triple Room
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 132 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking (limited)

Also known as

  • Phuket U Sunsuri
  • Sunsuri Phuket Nai Harn
  • U Sunsuri
  • U Sunsuri Hotel
  • U Sunsuri Hotel Phuket
  • U Sunsuri Phuket
  • Sunsuri Phuket Hotel Rawai
  • Sunsuri Phuket Hotel
  • Sunsuri Phuket Rawai
  • Sunsuri Phuket

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for THB 1200.0 per day

Buffet breakfast is offered for an extra charge of THB 650 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1850 per vehicle (one way)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Number of outdoor pools - 5
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Playground on site
  • Pool umbrellas
  • Steam room
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms 4
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 8
  • Year Built 2013
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Soothe Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Dining

Surf Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Sip Bar - This bar overlooks the pool. Happy hour is offered. Open daily.

Surf Pool Bar - Onsite bar. Happy hour is offered. Open daily.

Sunsuri Phuket, Rawai’s small print

Also known as

  • Phuket U Sunsuri
  • Sunsuri Phuket Nai Harn
  • U Sunsuri
  • U Sunsuri Hotel
  • U Sunsuri Hotel Phuket
  • U Sunsuri Phuket
  • Sunsuri Phuket Hotel Rawai
  • Sunsuri Phuket Hotel
  • Sunsuri Phuket Rawai
  • Sunsuri Phuket

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for THB 1200.0 per day

Buffet breakfast is offered for an extra charge of THB 650 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1850 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 198 reviews

Sunsuri Phuket, Rawai
Excellent4.0 / 5
The Beautiful Sunsuri
Staff were amazing. They were friendly and helpful. The hotel was beautiful. Walking distance to the beach. Most other things were a taxi ride away, but a bit far. This area was quiet with less crowds and traffic.
8 night family trip
Sunsuri Phuket, Rawai
Outstanding5.0 / 5
Absolutely superb resort !!!
We had a wonderful relaxing break for six nights at this superb resort. The staff were all attentive and helpful beyond the norm. Kids club activities were fantastic. Fitness gym first class. There is probably no better resort to relax in ! Highly recommended for families and couples ! Thanks to all at Sunsuri for a truly memorable stay !
6 night family trip
Sunsuri Phuket, Rawai
Excellent4.0 / 5
Great hotel with awesome pools.
Great Hotel, let downs are massively overpriced main restaurant which serves tiny portions. Hard to communicate at times. Pool is awesome, the bartender at the pool was great and special mention to Noi at breakfast always friendly and helpful. Would definitely stay again.
5 night family trip
Sunsuri Phuket, Rawai
Poor1.0 / 5
WARNING DO NOT RISK STAYING AT THIS NIGHTMARE.
5 Star rates. 2 Star Resort. Pool staff extremely rude and lie to guests. I had to restrain from punching him in face. I was told that POOL WAS CLOSED 45mins early so staff member could leave early and my wife and child had to use my wet towel as staff member refused to walk 1minute to get towels until other staff member ordered him to. $18,000bt per night room rate. DISCUSTING. Pay for King size bed.... is actually 2 single beds pushed together. Bath tub defective. Unstable and doesn't drain water at all. Taps in bathroom not work. Have to wait 15 minutes to leave room for shuttle cab. Also wait on every time to return to room. In house menu is on television that does not work. Controls and instruments within room held together with sticky tape. Most shuttle cab drivers rude to westerners. Extremely expensive. The list goes on, I have photos and videos of all complaints but this site won't allow me to upload.
3 night family trip
Sunsuri Phuket, Rawai
Good3.0 / 5
Convenient location near the beach
Everything other than the staff is perfect in this hotel, which is such a shame. I loved the architecture, the pool, the restaurant layouts. But the staff are undertrained and do not understand English well. I had to call housekeeping three times during the day to get them to come and clean my room. The staff members also had conflicting protocol when asked about transport to the beach...in the end I relied on my own two feet to head to the beach myself, disregarding any planning I had in mind via the staff. Food arrived an hour late in the restaurant, after more than 3 times of inquiring.
3 night trip

See all reviews

Sunsuri Phuket, Rawai

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