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All properties in Macau, Macau SAR
1 room, 2 adults

Emperor Hotel

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Dry cleaning/laundry service
  • Free self parking
  • Free WiFi
No. 51 Rua De Xangai, Macau, 00000, Macau SAR

3.5-star hotel with restaurant, near Macau Tower
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Dry cleaning/laundry service
    • Free self parking
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Staff were friendly and quick. Received an upgrade on this visit.Apr. 6, 2019
  • The hotel is centralised and accessible to many facilities. The staff were very helpful…Mar. 26, 2019

Emperor Hotel

from A$38
  • Deluxe Room
  • Executive
  • Deluxe Suite
  • Executive Suite
  • Business Executive Room
  • Comfort Quadruple Room
  • Deluxe Room (Limited Sale)
  • Executive Double Room
  • Deluxe Double Room

What’s around Emperor Hotel

Landmarks

  • Macau Tower - 30 min walk
  • Macau Fisherman's Wharf - 15 min walk
  • Senado Square - 15 min walk
  • Ruins of St. Paul's Cathedral - 18 min walk
  • Macau Ferry Terminal - 19 min walk
  • A-Ma Temple - 29 min walk
  • Macau World Trade Centre - 1 min walk
  • Lisboa Casino - 6 min walk

Getting around

  • Macau Intl. Airport (MFM) - 11 min drive
  • Hong Kong Intl. Airport (HKG) - 53 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 27 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 42 min drive

At a glance

Key facts

Hotel size

  • This hotel has 390 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1992
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Emperor Court - Onsite restaurant.

Emperor Hotel’s small print

Also known as

  • Emperor Hotel Macau
  • Emperor Hotel
  • Emperor Macau
  • Hotel Emperor
  • Emperor Hotel Hotel
  • Emperor Hotel Macau
  • Emperor Hotel Hotel Macau

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Optional extras

Rollaway beds are available for MOP 450.0 per night

Buffet breakfast is offered for an extra charge of MOP 88 for adults and MOP 88 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Emperor Hotel

  • Does Emperor Hotel offer free cancellation for a full refund?
    Yes, Emperor Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Emperor Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Emperor Hotel?
    Yes, there's free self parking.
  • Are pets allowed at Emperor Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Emperor Hotel?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Emperor Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Porto Exterior (4-min walk), Noodle and Congee Corner (7-min walk), and The Kitchen (7-min walk).

Recent reviews

Good 7.4 From 343 reviews

Very good 8.0
Overall a pleasant stay
Check-in process was quick, and staff member was friendly and pleasant. Wifi service was strong and stable, yet my phone battery went out very fast when connected overnight. Toilet amenities were provided, even the housekeeping delivered the items to room quite promptly upon request. Just the shower was "fixed" with slight angle adjustment (up and down). It just reached my shoulders, so personally lowered "the base" a bit for hair washing. Rusted handle was seen around the bathtub. One more thing is...... it took a bit long for check-out process, as 12noon was peak time for check-out.
hk2 night trip with friends
Fair 4.0
I will not stay at this hotel again.
Man Yi, hk1 night family trip
Very good 8.0
Emperor hotel
us1 night trip
Good 6.0
Worst pillows ever!
This hotel was very middle of the road. We were apparently upgraded but I couldn’t tell-the room was exactly what we booked. We ordered room service and it took a long time to get someone who spoke English to take our order. Even then, he did not understand when I asked if their lunch specials were still available (it was about 3:30 when we ordered). When it arrived, they had no clue how to let us charge it to the room, and stared blankly when I tried to hand them a visa, so we had to scramble to find cash to pay. They also only brought 1 pair of chopsticks when we ordered 2 meals. The bed was hard, but a fairly typical Asian style bed. The pillows were the worst part though-it seriously felt like sleeping on bricks. I’ve never felt a pillow so hard before in my life. I was very grateful that I brought my own. There is a shuttle to the ferry pier, but it runs very irregularly. We took the shuttle at the Wynn across the street to get to Cotai.
Hilary, us1 night romance trip
Very good 8.0
Not a bad 3 star hotel if the price is not high
Thomas, ca1 night trip
Poor 2.0
Not match with photo image
Vacation
Wing Kai William, hk1 night romance trip
Good 6.0
Hotel in Macau
Facilities is dated and need renovations Cleanliness need to be improved especially washroom with stains It’s more a hotel for PR Chinese as front desk English level is very limited
Siu Unk Betty, hk2 night romance trip
Very good 8.0
Adequate
The hotel is decent and rooms a adequate and very quiet. A bit dated, but was perfect for our one night stay and the breakfast was nice.
Ferdinand, us1 night trip with friends
Very good 8.0
emperor hotel for family vocation
The location could reach the places of interest easily. Free shuttle bus is provided from the hotel to the ferry terminal. in general, the service is good. However, the wifi is not great in the room.
sg2 night family trip
Good 6.0
Location is good
Albert, hk1 night trip with friends

Emperor Hotel

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