Choose dates to view prices

Arabian Bay Resort - Bukit Gambang Resort City

Photo gallery for Arabian Bay Resort - Bukit Gambang Resort City

Aerial view
Outdoor pool
Outdoor pool
Waterslide
Minibar, desk, iron/ironing board, free WiFi

Overview of Arabian Bay Resort - Bukit Gambang Resort City

Arabian Bay Resort - Bukit Gambang Resort City

3.5 star property
Family-friendly hotel in Gambang with water park and safari

6.8/10 Good

133 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Bukit Gambang Resort City, Gambang, Pahang, 26300

Room options

About this area

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 18 min drive
  • Kuala Lumpur International Airport (KUL) - 118.7 miles/191 km
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Kafe Pelajar - 4 min drive
  • Restoran Marina Ikan Bakar - 9 min drive

About this property

Arabian Bay Resort - Bukit Gambang Resort City

Arabian Bay Resort - Bukit Gambang Resort City offers an airport shuttle (available 24 hours) for MYR 100 per vehicle roundtrip. The restaurant is the perfect spot for a bite to eat, and after having fun at the water park, you can unwind with a drink at the bar/lounge. Other features include an outdoor pool and a garden. Fellow travellers say good things about the family-friendly amenities.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 546 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 5 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Safari park hours are Tuesday-Sunday 1-9 PM; Friday-Sunday and public holidays 10 AM-9 PM. Closed on Mondays, except during holiday weeks. Water park hours are Monday, Wednesday, and Thursday 11 AM-6 PM; Friday-Sunday and public holidays 10 AM-6 PM. Closed on Tuesdays, except during holiday weeks. AA Park hours are Tuesday-Sunday, morning session: 8:30-11:30 AM and afternoon session: 4:45-7:45 PM. Closed on Mondays, except during holiday weeks.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (MYR 50 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Water park access (surcharge)
  • Free local shuttle

What to do

  • Archery
  • Safari
  • Ropes course
  • Boat tours nearby

Working away

  • Meeting rooms

Facilities

  • 4 buildings/towers
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • An outdoor pool
  • Water park access (surcharge)
  • Arcade/games room
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • Malay

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

What to enjoy

  • Balcony
  • Separate dining area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 38 for adults and MYR 23 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 100 per vehicle (roundtrip)

Renovations and closures

This property is closed from 1 October 2022 to 30 June 2023 (dates subject to change).
The following facilities or services will be unavailable from October 12 2021 to December 31 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Meeting facilities
  • Parking area
  • Recreation facilities
  • Shuttle services
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for MYR 53.0 per night

Parking

  • Valet parking costs MYR 50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Arabian Bay Bukit Gambang City
Arabian Bay Resort Bukit Gambang Resort City
Arabian Bukit City
Arabian Resort Bukit Resort City
Arabian Bay Resort Bukit Resort City
Arabian Bay Bukit City
Arabian Bay Bukit Gambang City
Arabian Bay Resort Bukit Gambang Resort City
Arabian Bay Resort - Bukit Gambang Resort City Hotel
Arabian Bay Resort - Bukit Gambang Resort City Gambang
Arabian Bay Resort - Bukit Gambang Resort City Hotel Gambang

Frequently asked questions

Is Arabian Bay Resort - Bukit Gambang Resort City currently open?
This property is closed from 1 October 2022 to 30 June 2023 (dates subject to change). The following facilities or services will be unavailable from October 12 2021 to December 31 2022 (dates subject to change):
  • Bar/Lounge
  • Breakfast
  • Daily housekeeping
  • Meeting facilities
  • Recreation facilities
  • Shuttle services
Does Arabian Bay Resort - Bukit Gambang Resort City offer free cancellation for a full refund?
Yes, Arabian Bay Resort - Bukit Gambang Resort City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Arabian Bay Resort - Bukit Gambang Resort City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Arabian Bay Resort - Bukit Gambang Resort City?
Yes, there's an outdoor pool. The swimming pool will be unavailable from October 12 2021 to December 31 2022 (dates subject to change).
Are pets allowed at Arabian Bay Resort - Bukit Gambang Resort City?
Sorry, pets aren't allowed.
Is parking offered on site at Arabian Bay Resort - Bukit Gambang Resort City?
Yes, there's free self parking. The parking area will be unavailable from 12 October 2021 to 31 December 2022 (dates subject to change).
Is an airport shuttle service offered by Arabian Bay Resort - Bukit Gambang Resort City?
Yes, an airport shuttle is available. The charge is MYR 100 per vehicle roundtrip.
What are the check-in and check-out times at Arabian Bay Resort - Bukit Gambang Resort City?
You can check in from 3 PM - 5 PM. Check-out time is noon.
What is there to do at Arabian Bay Resort - Bukit Gambang Resort City and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation on-site includes a safari and hunting. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a water slide and an arcade. Arabian Bay Resort - Bukit Gambang Resort City also has a garden.
Are there restaurants at or near Arabian Bay Resort - Bukit Gambang Resort City?
Yes, there's an on-site restaurant. The dining venue will be unavailable from 12 October 2021 to 31 December 2022 (dates subject to change). Nearby restaurants include Restoran Marina Ikan Bakar (6.6 mi).
Does Arabian Bay Resort - Bukit Gambang Resort City have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

6.8

Good

6.7/10

Cleanliness

6.8/10

Staff & service

6.5/10

Amenities

6.6/10

Property conditions & facilities

6/10 Good

If you all want to stay to this hotel please bring a long your barth towel. Hotel not provided the towels No room services are available Room dasty.
Shah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Rosman, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Spacious room. Suitable for family.
MZ, 1-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

A package with the water park and safari park ticket is awesome!
2-night family trip
Verified Expedia guest review

6/10 Good

Never staying here again!
Not a maintained place. The room has issues even with opening the EM lock! The whole area was not even made to be a hotel. Room cleaning service and rubbish collection services utilise the same pathetic, slow lift as guests! Safari Park was pretty pathetic too!
Bukit Gambang Safari Park
Bukit Gambang Safari Park
Bukit Gambang Safari Park
Ivan, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The floor is wet during check in .... overall ok
RAMLAH, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The staff are very nice and helping. The buildings are well maintained but certain area left un-managed. The room condition is a bit expensive for the price. floor not mopped clean. Dust everywhere in the room, balcony not cleaned. I guess there's bed bugs too coz my kids and I got red itchy bumps on our skin when wake up in the morning.
Fateem, 1-night family trip
Verified Expedia guest review