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The Westin Rusutsu Resort

Photo gallery for The Westin Rusutsu Resort

Property amenity
Indoor pool, open 2:00 PM to 10:00 PM, lifeguards on site
1 bedroom, premium bedding, down duvets, in-room safe
1 bedroom, premium bedding, down duvets, in-room safe
1 bedroom, premium bedding, down duvets, in-room safe

Overview of The Westin Rusutsu Resort

The Westin Rusutsu Resort

5.0 star property
5-star ski-in/ski-out resort with ski storage, near Rusutsu Resort

8.8/10 Fabulous

269 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Refrigerator
Map
133 Izumikawa, Rusutsu, Hokkaido, 048-1711

Room options

About this area

Getting around

  • New Chitose Intl. Airport (CTS) - 77 min drive
  • Niseko Station - 27 min drive
  • Kutchan Station - 29 min drive
  • Toya Station - 29 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Kazahana - 5 min walk
  • Atrium - 5 min walk
  • Rodeo Drive - 8 min walk
  • Pirateman Izakaya - 12 min walk
  • みそまんじゅう - 3 min drive

About this property

The Westin Rusutsu Resort

With ski-in/ski-out access, The Westin Rusutsu Resort allows you more time for snowboarding and snowmobiling, plus you'll be 0.3 mi (0.4 km) from Rusutsu Resort. Guests can indulge in sports massages, facials, or body treatments, and Kazahana, one of 3 restaurants, serves Japanese cuisine and is open for breakfast and dinner. Other highlights at this luxurious resort include a golf course, an indoor pool, and a bar/lounge. Ski passes, storage, and rentals are also available. Fellow travelers like the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 210 units
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Additional breakfast fees apply for children under 12 years old booked on a breakfast included rate plan.
  • Rusutsu amusement park closed every Monday and Tuesday.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle from 10 AM to 5:30 PM*

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Traveling with children

  • Mini golf
  • Free local shuttle
  • Lifeguard on site

What to do

  • Golfing
  • Mini golf
  • Horse riding/rentals
  • Hot springs
  • Shopping
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting room
  • Conference space (1184 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski storage

Facilities

  • Built in 1993
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • 18 holes of golf
  • Golf driving range on site
  • An indoor pool
  • Spa services
  • Spa tub
  • 3 outdoor tennis courts
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Height-adjustable showerhead
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Snowboarding
  • Ski storage
  • Ski rentals
  • Snowmobiling
  • Ski lifts nearby
  • Ski runs nearby
  • Cross-country skiing nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Alarm clock
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are 2 hot springs open between 5:00 AM and 1:00 AM.

Dining

Kazahana - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner.
Atrium - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Additional fee: JPY 150 per person, per night
The additional mandatory fee covers a bathing fee per adult, collected at the property.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 3300 for adults and JPY 1980 for children (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 3500 per person (one-way)

Children & extra beds

  • Rollaway beds are available for JPY 6050.0 per night
  • Airport shuttle for children between the ages of 4 and 12 costs JPY 3500 (one-way)

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 150 per person, per night
  • Pool access available from 2:00 PM to 10:00 PM
  • Hot springs access available from 5:00 AM to 1:00 AM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Westin Rusutsu Resort
Westin Rusutsu
The Westin Rusutsu
The Westin Rusutsu Resort Resort
The Westin Rusutsu Resort Rusutsu
The Westin Rusutsu Resort Resort Rusutsu

Frequently asked questions

Does The Westin Rusutsu Resort offer free cancellation for a full refund?
Yes, The Westin Rusutsu Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Rusutsu Resort?
As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at The Westin Rusutsu Resort on 6 Dec 2022 start from AU$686, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Rusutsu Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Westin Rusutsu Resort?
Yes, there's an indoor pool. Guests have pool access from 2:00 PM to 10:00 PM.
Are pets allowed at The Westin Rusutsu Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Rusutsu Resort?
Yes, there's free self parking.
Is airport shuttle service offered by The Westin Rusutsu Resort?
Yes, an airport shuttle is available from 10 AM to 5:30 PM on request. The charge is JPY 3500 per person one-way.
What are the check-in and check-out times at The Westin Rusutsu Resort?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at The Westin Rusutsu Resort and nearby?
Have fun with winter activities like snowboarding, snowmobiling, and skiing and in warmer months, enjoy a round of golf at the onsite golf course. Additional recreation onsite includes hot springs. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. The Westin Rusutsu Resort also has a 24-hour fitness center and spa services, as well as a garden.
Are there restaurants at or near The Westin Rusutsu Resort?
Yes, there are 3 onsite restaurants, featuring Japanese cuisine and garden views. Nearby restaurants include Kazahana (5-min walk), Atrium (5-min walk), and Rodeo Drive (8-min walk).
What's the area around The Westin Rusutsu Resort like?
The Westin Rusutsu Resort is located a short 5-minute walk from Rusutsu Resort.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

The reception staff is very helpful and friendly with excellent spoken English. For those ski lovers, they will be able to enjoy the easy access to ski rental, and related facilities. The room I stayed is very clean with nice view of ski trail, and the room is very clean as well except it would be nice to have a deodorant spray available in the room so that guests may use as this item is commonly found in most hotels in Japan. Overall, I had a very pleasant stay there.
1-night family trip
Verified Expedia guest review

8/10 Very good

Rooms were spacious. Large, sprawling hotel. Family hot tub would be nice at a ski resort hotel.
Lori, 5-night family trip
Verified Expedia guest review

2/10 Poor

First thing I noticed when I got into the room was toilet which was not clean. I guess the person who used the room previously lost vowels. The cleaning people just did not clean properly.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Onsen is great. However, the seat of outdoor onsen is not comfortable.
James, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Judy, 4-night family trip
Verified Expedia guest review

6/10 Good

Staff English level and service standards, which are not up to an international 5-stars Hotel standard, should be improved.
Edwina, 4-night family trip
Verified Expedia guest review

8/10 Very good

I did look the environment. Good people. Good attitude. Generally everything was good.
11-night family trip
Verified Expedia guest review

8/10 Very good

Nice big clean room! Very good view! Nice food! Need monorail for ski, isn’t very convenience.
3-night family trip
Verified Expedia guest review