ēRYA by SURIA Cherating

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Overview of ēRYA by SURIA Cherating

ēRYA by SURIA Cherating

3.0 star property
3-star beach hotel with outdoor pool, near Cherating Turtle Sanctuary

6.6/10 Good

144 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Km 32.5 Jalan Kuantan/Kemaman, Cherating, Pahang, 26080
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Cherating Turtle Sanctuary - 21 min walk
  • Cherating Beach - 7 min drive
  • Central Point Kemaman Mall - 18 min drive
  • Mesra Mall - 45 min drive
  • Teluk Cempedak Beach - 44 min drive
  • Darul Makmur Stadium - 44 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 73 min drive

About this property

ēRYA by SURIA Cherating

At ēRYA by SURIA Cherating, you can spend time at the beach playing volleyball, plus you'll be within a 10-minute drive of Cherating Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Offering pool views, Bunga Padi serves breakfast, lunch, and dinner. A fitness center, a children's pool, and a terrace are other highlights. Fellow travelers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 113 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Barbecue grills
  • Room service

Taking the kids

  • Children's pool
  • Playground

What to do

  • Beach volleyball
  • Karaoke
  • Fishing
  • Beach nearby
  • Access to nearby outdoor pool
  • Hiking/biking trails nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Malay

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board (on request)

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bunga Padi - This poolside fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 25 for adults and MYR 16 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Cherating Beach Resort
Resort Cherating Beach
Suria Beach
Suria Beach Resort
Suria Cherating Beach
Suria Cherating Beach Resort
Suria Resort
Best Western Kuantan
Suria Cherating Beach Resort, Kuantan Hotel Cherating
Suria Cherating Hotel
ēRYA SURIA Hotel
ēRYA SURIA Cherating
ēRYA by SURIA Cherating Hotel
ēRYA by SURIA Cherating Cherating
ēRYA by SURIA Cherating Hotel Cherating

Frequently asked questions

Overall score and ratings

6.6

Good

6.2/10

Cleanliness

6.5/10

Staff & service

4.0/10

Amenities

6.1/10

Property conditions & facilities

6.0/10

Eco-friendliness

4/10 Fair

Unless you have no choice
1. Out-dated facilities and conditions, can you image the room telephone c/w no cable? 2. Poor front desk servives, their even can't answer what time is breakfast start. 3. Just serve very basic local Malay food for BREAKFAST, BUT no Nasi lemak!!
Gui, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

ABDUL, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The room is dirty. There are stains on the blankets and pillows. There is no hair dryer provided. The unpacked soap from previous guest is still there in the room. Quite disappointed.
Rozeha, 1-night family trip
Verified Expedia guest review

8/10 Very good

Md Nasron, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

sevis tip top
penginapan yang berbaloi dengan harga..
Nurulhuda, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Check in process is very long. Only 3 team member were there during arrival at 330pm. About 7-10 guests flocking the counter. No line! Please invest in cordon rope. It doesn’t cost a bomb. Take more than half an hour to check in. Was given a wrong room. Booked suite but given terrace room. Another half an hour to wait for the room to be ready. Property condition is bad. Tile chips are here and there. Safety issues here with family and kids running around. Breakfast offering is ok. Room towels are not allowed at swimming pool. But no pool towel either or perhaps not enough. Team members are no where to be seen except at front office, f&b outlet and room floor. Looks like they have less than 20 team member running the hotel. Room size is huge. Cleanliness are acceptable despite cockroaches found mainly in bathroom. What sells this hotel is the location; near to beach. If you are on budget than this hotel is fine. If you are looking for something to talk about at office about your last vacation and stays here, better not. Anyway, served as quick gateway with budget constraint
2-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

2/10 Poor

Very dirty..pay for 3 adult but room only for 2 adult..dirty
ayub, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice place and good service hotel.... Also nice place for company family day
1-night trip
Verified Expedia guest review