Hotel Isla del Encanto

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Beach
Beach
Pool
Infinity pool

Overview of Hotel Isla del Encanto

Hotel Isla del Encanto

3.0 star property
3-star beachfront hotel with pool bar, near Corales del Rosario National Park

8.6/10 Fabulous

77 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Laundry facilities
Map
Parque Nacional Corales Islas del Rosari, Cartagena de Indias, Cartagena, Bolivar
Main amenities
  • Daily housekeeping
  • On a private beach
  • Marina
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Beach umbrellas
  • Beach sun loungers
  • Children's pool
  • Pool bar
  • Room service
  • Spa services
  • Airport shuttle
For families
  • Children's pool
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Blanca Beach - 58 min drive
  • Clock Tower - 81 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 98 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Isla del Encanto

3-star family-friendly hotel by the sea
Consider a stay at Hotel Isla del Encanto and take advantage of a free breakfast buffet, a marina, and a roundtrip airport shuttle. With a private beach, beachfront dining, and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a body scrub, a facial, or a massage. Enjoy local and international cuisine, ocean views, and al fresco dining at the two onsite restaurants. Enjoy onsite activities like beach volleyball and kayaking. In addition to a poolside bar and a grocery/convenience store, guests can connect to free WiFi in public areas.
Other perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Concierge services, a front desk safe, and multilingual staff
  • Coffee/tea in the lobby, a TV in the lobby, and wedding services
  • Tour/ticket assistance and luggage storage
  • Guest reviews give good marks for the breakfast, overall value, and pool
Room features
All guestrooms at Hotel Isla del Encanto offer comforts such as premium bedding and air conditioning, as well as amenities like safes and bathrobes.
Extra amenities include:
  • Hypo-allergenic bedding and free rollaway/extra beds
  • Bathrooms with rainfall showers and shampoo
  • TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 4:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 11:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property is accessible by boat from Muelle La Bodeguita marina in Cartagena. Guests must arrive at the marina by 8 AM to guarantee transfers. The boat departs from the property to Muelle La Bodeguita marina at 3 PM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground
  • Grocery/convenience store
  • Children's menu

What to do

  • On a private beach
  • Beach volleyball
  • Kayaking
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Spa services
  • Marina

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Closed captioned TV
  • Upper floors accessible by stairs only
  • Pool access ramp on site

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Don Juancho - This beachfront restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Marea - Overlooking the ocean and garden, this buffet restaurant specializes in local cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
El Goyo - This sports bar is located on the beach. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 75000 per vehicle (one-way, maximum occupancy 3)
  • Late check-in between 12:30 PM and 4:00 PM can be arranged for an extra charge of COP 460000

Children & extra beds

  • Airport shuttle service for children costs COP 75000 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

There is limited hot water on site.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

State tax ID - RNT 30258

Property registration number RNT 30258,RNT 30259/4719

Also known as

Hotel Isla Encanto Baru Island
Isla Encanto Baru Island
Hotel Isla del Encanto Hotel
Hotel Isla del Encanto Cartagena
Hotel Isla del Encanto Hotel Cartagena

Frequently asked questions

Does Hotel Isla del Encanto offer free cancellation for a full refund?
Yes, Hotel Isla del Encanto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Isla del Encanto?
As of 20 Aug. 2022, prices found for a 1-night stay for 2 adults at Hotel Isla del Encanto on 19 Sep. 2022 start from AU$523, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Isla del Encanto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Isla del Encanto?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Isla del Encanto?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Hotel Isla del Encanto?
Yes, an airport shuttle is available. The charge is COP 75000 per vehicle one-way.
What are the check-in and check-out times at Hotel Isla del Encanto?
You can check in from 3:00 PM - 4:00 PM. Check-out time is noon. Contactless check-in is available.
What is there to do at Hotel Isla del Encanto and nearby?
Have fun with onsite activities like kayaking and volleyball. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a private beach and spa services. Hotel Isla del Encanto also has a picnic area and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hotel Isla del Encanto?
Yes, there are 2 onsite restaurants, featuring alfresco dining, local and international cuisine, and garden views. Nearby restaurants include Baru Playa Eco Beach Resort (8-min walk).
What's the area around Hotel Isla del Encanto like?
Hotel Isla del Encanto is a short 14-minute walk from Corales del Rosario National Park and 4 minutes' walk from Baru Church.

Overall score and ratings

8.6

Fabulous

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

6/10 Good

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

La atención es única te tratan como familia, las instalaciones súper buenas, la comida muy bien elaborada, el traslado fue excelente, desde el área del la piscina y de la playa puedes ordenar bebidas solo tocando un botón, las cabañas muy bien equipadas con todo lo necesario. Sin duda lo recomiendo y con gusto regresaría
Elizabeth, 2-night family trip
Verified Expedia guest review

8/10 Very good

Food was great but alcohol and anything outside of what’s provided is way above price. Coronas are 21.000, bag of chips that normal cost 2.000 are quadruple the price. Staff are amazing and attentive. I think for the price we paid for $950 plus $250 for two days I could have gone somewhere better! I.e. Cancun all inclusive!
Richard, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Manuel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice beach.
IVAN, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Victoria, 1-night trip
Verified Expedia guest review

6/10 Good

Todo en cuanto a la comida y el lugar fue maravilloso, pero deberían incluir en las tarifas todo inclusive ya que en el tema del licor no está incluido y tienen un costo súper elevado.
suly, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Nice place, but a little pricey
Daniela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

amazing weekend well spent
sooo clean and comfortable and the friendliest of staff!
Jackelyn, 3-night family trip
Verified Hotels.com guest review