Skip to main content.
All properties in Hong Kong, Hong Kong SAR
1 room, 2 adults

The Connaught

3.5-star3.5 stars
138 Connaught Road West, Sai Ying Pun, Hong Kong, Hong Kong SAR

3.5-star hotel with 24-hour fitness, near Victoria Harbour
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 61 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Cleanliness
Could use a good cleaning
Service
Service is adequate

The Connaught

from A$259
  • Signature Suite, 1 Bedroom, Harbour View
  • Deluxe Room
  • Deluxe Room

What’s around The Connaught

Landmarks

  • In Western District
  • Victoria Harbour - 1 min walk
  • Western Market - 9 min walk
  • Hong Kong - Macau Ferry Terminal - 10 min walk
  • Man Mo Temple - 12 min walk
  • University of Hong Kong - 13 min walk
  • Soho - 16 min walk
  • Mid-levels Escalators - 17 min walk

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 26 min drive
  • Hong Kong Sheung Wan Station - 12 min walk
  • Hong Kong Central Station - 24 min walk
  • West Kowloon Station - 4 min drive
  • Hong Kong Station - 24 min walk
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms

Arriving/leaving

  • Check-in time 2:00 PM-2:00 PM
  • Check-out time is noon
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request from 9:00 AM to 6:00 PM. Fees may apply. Contact the property in advance to make arrangements. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
  • Separate living room 1
  • Separate sitting area
Freshen up
  • Private bathroom true
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Full-sized fridge/freezer
  • Microwave true
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

The Connaught’s small print

Also known as

  • CHI Residences 138 Apartment Hong Kong
  • Connaught Apartment Hong Kong
  • Connaught Hong Kong
  • The Connaught Hotel
  • The Connaught Hong Kong
  • The Connaught Hotel Hong Kong
  • CHI Residences 138 Apartment
  • CHI Residences 138 Hong Kong
  • Citadines Harbourview Hong Kong Apartment
  • Citadines Harbourview Apartment
  • Citadines Harbourview
  • Citadines Harbourview Hong Kong (Coming Soon)
  • Connaught Apartment Hong Kong
  • Connaught Hong Kong

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for HKD 440.0 per night

Pets are allowed for an extra charge of HKD 550 per pet, per day

Airport shuttle service is offered for an extra charge of HKD 1180 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Hong Kong, Hong Kong SAR

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.2 From 153 reviews

Poor 2.0
Unsafe to stay in this hotel !
Absolute nightmare! From check-in I realised that the staff are rude and unprofessional (playing with phone while serving customer) First morning, fire alarm went on at 6.00am and we had to evacuate the hotel with no explanation! We later figured out that a microwave exploded and a fire started on a room below us!! No one apologies at any point of time, the hotel was at first smelling bad but after the fire it was smelling smoke everywhere as well our room and personal belonging as well! No refund and/or compensation and the manager was gone missing for 2 days, leaving guest with no one to deal with the situation. This hotel is unsafe and the new management is incompetent and putting life of guest by their incompetence (note microwave exploded and was not mishandled despite what staff told us) as we met the guest who were staying on the room below where fire started. Never experienced anything like that! After the fire was managed by the firemen they left fire doors open which is unsafe and made the smoky smell propagate at every floor!!! Disappointing to see this hotel run by incompetent as it used to be well managed under citadines! Paid for 2 nights where we were not really able to sleep with our 2 kids, who are traumatised by this experience!!!
Mehdi, hk2 night family trip
Exceptional 10.0
Spacious and gorgeous view, clean and convenient
This service apartment / hotel was called Chi Residence 138, now sold to Citadines. All staff members from Chi are replaced. The new crew is courteous and accommodating, as good as the Chi staff. The view is gorgeous, remember to ask for the higher floors if it's available. The 900+ sq ft space is generous compare to most hotels. What you sacrifice is the location, and as it is a service apartment first, there is little room service. However, MTR (subway) is about 5 minutes walk away. There is public basketball court and swimming pool right across the street, plus a free gym on 2nd floor. Roof was open to all residents, not sure if it is still the case now, did not check out this time. When it was under Chi management, you get your own WIFI for each room, which allow Apple TV and Chromecast to be used privately. With the new management, now you connect to a global WIFI access point with same password, so you can connect to any other AppleTV or Chromecasts which is really bad. Also, the internal network has conflict with AWS (if you are an engineer) and it blocks me from working on some projects. Despite the change in WIFI, this is by far the best apartment if you don't mind a little bit more traveling. It has a simple kitchen and feels like home.
Wa, usOther trip
Exceptional 10.0
Another great stay!
The facilities and comfort of these apartments are excellent. The huge, comfortable bed, large lounge area and amazing view was stunning. We loved the area where we stayed - the transport systems are world class so it was so easy to get around. Get yourself an Octopus card for transport and paying is most stores. The airport express is fantastic to get from the airport to Hong Kong Central Station. Then there is a free shuttle bus service (H2) to the Island Pacific hotel from the Hong Kong Central MTR station. You just then walk round the corner to the apartments. What makes the stay special is the excellent staff who work on reception. They all went our of their way to welcome us and provide us with all the service and support that we asked for. Many thanks - especially to Richard, William and Stephany :-)
Karen, gbOther trip
Fair 4.0
I'm surprised at all the high ratings this property has. It wasn't awful...but it was pretty darn dingy. Certainly the rooms are spacious, relative to the Hong Kong average size...but the building has the general character of an institution or prison. Very dark...damp smelling...less a reception desk than a night-watch-stand. And while the room *looks* nice on first glance...closer inspection reveals that almost all the cushions, sheets, blankets, pillows and linens are *very* used and almost-threadbare. I've stayed in a variety of places before, but this was one of the first that genuinely had this sort of vibe...the kind of vibe you might associate with an inexpensive, potentially shady hotel near an airport. I checked back out within ten minutes of getting to my room. It might be a decent place to stay if you are only looking for a place to lay your head and pass out at night...but it certainly didn't feel very homey or comfortable to me.
Ike, usOther trip
Fair 4.0
Allow to cook but cant open windows and no aircon!
With a window that cannot he opened(reasonable), the hotel claims that the rooms temp are centrally controlled. Because if our room temp is set for cooler, all the rooms will be affected. We cooked in the room, because they offer cookware, the heat cannot go away for hours due to these reasons. I asked for a fan if such windows and air con are not adjustable, they cannot even offer a fan for us. I said to the receptionist “so we just have to sit and suffer in the heat with no solution?” He said “yes... that’s basically what it can be..” what an answer! Thx for ur help hotel!
Arthur Pui Hang, hk1 night trip

The Connaught

Is the description of this property not correct? Tell us