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1 room, 2 adults

The Connaught

3.5-star3.5 stars
138 Connaught Road West, Sai Ying Pun, Hong Kong, Hong Kong SAR

3.5-star hotel with 24-hour fitness, near Victoria Harbour
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Room
Great room
Cleanliness
Could use a good cleaning
Service
Service is adequate

The Connaught

from A$259
  • Signature Suite, 1 Bedroom, Harbour View
  • Deluxe Room
  • Deluxe Room

What’s around The Connaught

Landmarks

  • In Western District
  • Victoria Harbour - 1 min walk
  • Western Market - 9 min walk
  • Hong Kong - Macau Ferry Terminal - 10 min walk
  • Man Mo Temple - 12 min walk
  • University of Hong Kong - 13 min walk
  • Soho - 16 min walk
  • Mid-levels Escalators - 17 min walk

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 26 min drive
  • Hong Kong Sheung Wan Station - 12 min walk
  • Hong Kong Central Station - 24 min walk
  • West Kowloon Station - 4 min drive
  • Hong Kong Station - 24 min walk
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms

Arriving/leaving

  • Check-in time 2:00 PM-2:00 PM
  • Check-out time is noon
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request from 9:00 AM to 6:00 PM. Fees may apply. Contact the property in advance to make arrangements. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
  • Separate living room 1
  • Separate sitting area
Freshen up
  • Private bathroom true
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Full-sized fridge/freezer
  • Microwave true
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

The Connaught’s small print

Also known as

  • CHI Residences 138 Apartment Hong Kong
  • Connaught Apartment Hong Kong
  • Connaught Hong Kong
  • The Connaught Hotel
  • The Connaught Hong Kong
  • The Connaught Hotel Hong Kong
  • CHI Residences 138 Apartment
  • CHI Residences 138 Hong Kong
  • Citadines Harbourview Hong Kong Apartment
  • Citadines Harbourview Apartment
  • Citadines Harbourview
  • Citadines Harbourview Hong Kong (Coming Soon)
  • Connaught Apartment Hong Kong
  • Connaught Hong Kong

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for HKD 440.0 per night

Pets are allowed for an extra charge of HKD 550 per pet, per day

Airport shuttle service is offered for an extra charge of HKD 1180 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.2 From 135 reviews

Good 6.0
Not as great as it seems
I chose the Connaught because I had my dog with me and they allow me to bring my dog into the room.The room condition is not as nice as the photo. The room and furniture look old and needs renovation. The receptionist is not friendly. So overall, it wasn't a pleasant stay but I was happy that my dog can stay with me.
hk2 night family trip
Exceptional 10.0
Large rooms, great view!
For a HK hotel room for the price, I was very impressed by the size of this place. The bed looking out to the bay was a great way to wake up.
tw1 night business trip
Very good 8.0
Bathtub
This hotel room is quite large and has a very good view of Victoria Harbor and a wonderful bathtub (a rarity in HK)
as1 night romance trip
Good 6.0
Need to improve
When I go inside the room, I see so much hair and dust on the floor. The air-conditioner so noisy and difficult to sleep.
hk1 night trip
Poor 2.0
Unsafe to stay in this hotel !
Absolute nightmare! From check-in I realised that the staff are rude and unprofessional (playing with phone while serving customer) First morning, fire alarm went on at 6.00am and we had to evacuate the hotel with no explanation! We later figured out that a microwave exploded and a fire started on a room below us!! No one apologies at any point of time, the hotel was at first smelling bad but after the fire it was smelling smoke everywhere as well our room and personal belonging as well! No refund and/or compensation and the manager was gone missing for 2 days, leaving guest with no one to deal with the situation. This hotel is unsafe and the new management is incompetent and putting life of guest by their incompetence (note microwave exploded and was not mishandled despite what staff told us) as we met the guest who were staying on the room below where fire started. Never experienced anything like that! After the fire was managed by the firemen they left fire doors open which is unsafe and made the smoky smell propagate at every floor!!! Disappointing to see this hotel run by incompetent as it used to be well managed under citadines! Paid for 2 nights where we were not really able to sleep with our 2 kids, who are traumatised by this experience!!!
Mehdi, hk2 night family trip

The Connaught

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