Hotel Sunroute Niigata

Photo gallery for Hotel Sunroute Niigata


Overview of Hotel Sunroute Niigata

Hotel Sunroute Niigata

3.0 star property
3-star hotel with spa, near Toki Messe

8.2/10 Very good

365 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Meeting Facilities
1-11-25 Higashi-Odori, Chuo-ku, Niigata, Niigata-ken, 950-0087
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Digital TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Chuo Ward
  • Toki Messe - 20 min walk
  • Bandai Bridge - 1 min drive
  • Hakusan Park - 10 min drive
  • Niigata City Performing Arts Center - 10 min drive
  • Marinepia Nihonkai - 15 min drive
  • Toyanogata Park - 16 min drive
  • Niigata Racecourse - 21 min drive
  • Niigata University Igarashi Campus - 30 min drive
  • Hyokosuikin Park - 30 min drive

Getting around

  • Niigata Airport (KIJ) - 18 min drive
  • Niigata Station - 7 min walk
  • Toyosaka Station - 26 min drive

About this property

Hotel Sunroute Niigata

Located 4.9 mi (7.9 km) from the airport, Hotel Sunroute Niigata puts you 1.1 mi (1.7 km) from Toki Messe and 2.6 mi (4.2 km) from Marinepia Nihonkai. Guests can indulge in massages at the spa, and Italian cuisine is served at Viale, which is open for breakfast, lunch, and dinner. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 231 rooms


  • Check-in time from 3 PM - 2:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • The name on the booking must match the name on the passport.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Onsite self parking (JPY 1100 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Coffee/tea in a common area

Working away

  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • Safe-deposit box at front desk
  • Full-service spa


  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages spoken

  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator


  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.


Viale - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1300 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to 2022 1 2022 (dates subject to change):
  • Dining venue(s)


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs JPY 1100 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Sunroute Niigata
Sunroute Niigata
Hotel Sunroute Niigata Hotel
Hotel Sunroute Niigata Niigata
Hotel Sunroute Niigata Hotel Niigata

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

howes, 1-night trip
Verified guest review

8/10 Very good

It is a good place near niigata station. And also has a good view!
2-night trip
Verified Expedia guest review

6/10 Good

The service: great. Location: convenient. Wifi: terrible. Overall it was a good experience and I am happy. But WiFi can be a let down if you're planning to work online. Other than that I recommend the stay!
8-night trip
Verified guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Convenient, but room had cigarette smell
Room was clean and location pretty convenient, within walking distance from Niigata station. We booked a non smoking room, but the room still had cigarette smell throughout our stay. Also, there were no options of turning on the air conditioner, as there was only the heater, which made the room too warm at night. We could open the window to let it cold air, but the surrounding was quite noisy hence it was not that pleasant as well.
Toh Nguan, 1-night trip with friends
Verified guest review

6/10 Good

A 4-star hotel with 3-star price
The hotel is reasonable priced and room size is acceptable. This is unlike some hotel in Japan with no more than 11 sq m. Parking fee is comparablely cost higher in other parts of Tohoku (Niigata is not part of Tohoku).
t, 3-night trip
Verified Expedia guest review

8/10 Very good

Staff was very helpful and tried their best to share information. Don't know if hotel was still in winter setting but the room's aircon didn't get cold enough.
Trixie, 2-night trip
Verified Expedia guest review

8/10 Very good

Good place to stay in Niigata
Hotel is near Niigata JR Station. The hotel staff are helpful. We had a massage chair in our room and we make use of it everyday after our long walk everyday. Thanks Hotel Sunroute Niigata.
Verified guest review