Located just 1 mi (1.6 km) from the airport, Urban Inn & Suites offers a free shuttle (available 24 hours). Free perks include WiFi and continental breakfast daily between 6:00 AM and 9:00 AM. Also, this hotel is within a short drive of Boise State University.
National Interagency Fire Center and Wildland Firefighters Monument - 6 min walk - 0.6 km
Boise Towne Square Mall - 7 min drive - 9.1 km
Boise State University - 8 min drive - 3.8 km
Albertsons Stadium - 12 min drive - 4.6 km
ExtraMile Arena - 12 min drive - 4.5 km
Getting around
Boise Airport (BOI) - 5 min drive
Boise Station - 7 min drive
Free airport shuttle
Restaurants
Dutch Bros Coffee - 2 min drive
Freddy's Frozen Custard & Steakburgers - 5 min drive
Cross Grain Brewhouse - 11 min walk
Bardenay - 11 min walk
Dutch Bros Coffee - 4 min drive
About this property
Urban Inn & Suites
Located just 1 mi (1.6 km) from the airport, Urban Inn & Suites offers a free shuttle (available 24 hours). Free perks include WiFi and continental breakfast daily between 6:00 AM and 9:00 AM. Also, this hotel is within a short drive of Boise State University.
At a glance
DONE
Hotel size
61 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
On-site extended parking (USD 6 per day)
DONE
Transfers
Free airport shuttle on request (available 24 hours a day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Services
24-hour front desk
Laundry facilities
Room amenities
Freshen up
Partially open bathroom
Bath only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Mini fridge
Microwave
More
Housekeeping on request
Fees & policies
Refundable deposits
Deposit: USD 50 per accommodation, per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per night
Parking
Extended parking costs USD 6 per day
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Property Registration Number 82-1555425
Frequently asked questions
Are pets allowed at Urban Inn & Suites?
Yes, dogs are welcome. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Urban Inn & Suites?
Yes. Extended parking costs USD 6 per day.
Is an airport shuttle service offered by Urban Inn & Suites?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Urban Inn & Suites?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What's the area around Urban Inn & Suites like?
Urban Inn & Suites is a short 5-minute drive from Boise Airport (BOI) and 5 minutes' walk from National Interagency Fire Center and Wildland Firefighters Monument.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Urban Inn & Suites Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
5.6
Amenities
7.6
Staff & service
6.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
10 Apr 2026
The staff was helpful and kind
Jennifer
Jennifer, 1-night trip
Verified
8/10 Very good
6 Apr 2026
The staff were welcoming
Elijah
Elijah, 1-night trip
Verified
10/10 Exceptional
24 Mar 2026
Yes- our husky loved staying there even when we went out. Good early breakfast and friendly staff. The room was clean and smelled fresh and we had everything we needed.
Doris
Doris, 1-night trip
Verified
10/10 Exceptional
23 Apr 2026
New owners just took over a week prior to our check in. From check in to check out the staff apologized for things that weren’t updated yet, were more than happy to help with whatever we needed. The room was clean and stocked with towels etc. would definitely stay here again.
Jamie
Jamie, 6-night trip
Verified
8/10 Very good
17 Apr 2026
Clean room 5stars , the staff might want to do a better job leaving customers important information out of sight of other customers view that was the first thing I noticed other than that things were great I missed breakfast but walked past it at checkout and they had a waffle maker can’t go wrong with that
Elvis
Elvis, 1-night trip
Verified
8/10 Very good
25 Feb 2026
Nice older room with everything higher priced hotels have including jacuzzi
George
George, 1-night trip
Verified
10/10 Exceptional
13 Mar 2026
The staff was great. We didn’t have breakfast and the pool was closed so I can speak for those.
Candy
Candy, 1-night trip
Verified
6/10 Good
24 Apr 2026
The pool wasn’t even open.
shawn
shawn, 18-night trip
Verified
8/10 Very good
9 Apr 2026
no breakfast, no TV, no pool or hot tube
Heinz P
Heinz P, 1-night trip
Verified
2/10 Poor
7 Mar 2026
The place was a dump!
Les
Les, 2-night trip
Verified
2/10 Poor
7 Mar 2026
The hot tub was out of order. Walls very thin, traffic noise was horrible.
Douglas
Douglas, 1-night trip
Verified
4/10 Fair
26 Mar 2026
Didn’t partake
Jedd
Jedd, 1-night trip
Verified
2/10 Poor
27 Mar 2026
Bait & switch, the hot tub /pool does not work & has not for a long time
Thomas
Thomas, 1-night trip
Verified
8/10 Very good
1 Apr 2026
Ok. So the property is a little worn down. If you want a five star motel, pay the price. If you want a deal, this is your place. For an overnight stay to catch an early flight, its perfect. It wasnt dirty and the staff was amazing. The cruel reviews are nonsense. These individuals are trying and thats commendable. I would definitely stay again. I had a wake up call and shuttle sevice. The staff made my stay perfect. Getting up at 4am is rough enough. There smiles and upbeat personalities took the pain away. Thank you!!!!
KIMBERLY
KIMBERLY, 1-night trip
Verified
4/10 Fair
25 Apr 2026
Exceptionally AWFUL!! Steer clear… pool and hot tub do not work and are the first picture on the listing and one of the main reasons we booked this place. VERY misleading. Our room was not ready when we arrived either and we had to wait almost an hour for it to be ready even though I booked it over 2 weeks ago. Lots of late excuses. People definitely living in hotel, seemed very sketchy and unsafe. Felt very uncomfortable and unsafe the whole time. Breakfast is purely high carbs- bring your own protein. Will NOT be staying here again or recommending..
Jaymie
Jaymie, 1-night trip
Verified
6/10 Good
8 Mar 2026
The breakfast wasn't great, but they do have a waffle machine or breakfast would have been horrible. The pool and hot tub were closed and broken which was why we chose the hotel because of the indoor pool. We wouldn't have stayed there had we known this. The room was ok but it seemed clean. The shower head was garbage with water shooting where it wanted besides on the person using a shower.
jeremy
jeremy, 1-night trip
Verified
2/10 Poor
28 Feb 2026
Mold, moist carpet, bedbugs. Refund or apology not offered.
Heather
Heather, 4-night trip
Verified
2/10 Poor
1 Mar 2026
Building is rundown. Pool and jacuzzi were “leaking & not usable”. Room door looked like someone tried cutting in near handle. Screen on window was snapped apart on one side. And the window would not lock. The front office gentleman was kind and accommodating.
Tiffeny
Tiffeny, 2-night trip
Verified
4/10 Fair
1 Mar 2026
Not able to get my room clean
Stephen
Stephen, 6-night trip
Verified
2/10 Poor
5 May 2026
The room was dirty, the carpet in the hallways were disgustingly filthy. The smokers area is directly in front of the lobby. Doors so you have to walk through a cloud of smoke to get into the building to book your room. The pool was out of order. The breakfast was dry, cereal, dry bagels or waffles. That's all your choices. That was it
The faucet in the bathroom was leaking around the handle horribly. When turned on the fostered in the bathroom leaked under the sink when turned on because it was leaking around the handle, the toilet seat was broken.The toilet was a round front.Non eighty eight compliant for public use.The toilet itself was loose at the floor the bathtub was disgusting.I wouldn't even try it.There was a large burn mark the shape of an iron right in the middle of the floor of the room.I was in the staircase.The carpet was so greasy and had never been cleaned to the point where it was shiny and slick going up the stairs.This hotel was disgusting and gross
Douglas
Douglas, 1-night trip
Verified
2/10 Poor
1 Mar 2026
For some reason, the hotels.com reservation did not include a confirmation number - it only had an itinerary number. The hotel would not let us check in without an official confirmation number, even though we prepaid and had a receipt. We waited on hold with hotels.com - while sitting in the lobby at 10:00 pm after a long day of travel. After almost an hour of arguing with us (politely), he finally gave us a room even though we were still on hold with hotels.com. No good.
The hotel is old but that is expected for the price. But it was not well cleaned (dirty carpets) or maintained (clogged sink) - and it was one of the loudest hotels I’ve ever stayed at (traffic noises and people who live there?). It was a bad omen to see an abandoned restaurant and boarded up building next door and someone doing mechanical repairs on a truck when we pulled up.
This is fine as a pure desperation hotel. But know that is what you’re getting.
James
James, 1-night trip
Verified
6/10 Good
11 May 2026
That place needs an overhaul
everything was dilapidated
The carpet was worn out and sticky
not going back
Phillip
Phillip, 1-night trip
Verified
4/10 Fair
1 May 2026
Old man working the front desk was hostile and stressful. Might want to find someone new.
Adam
Adam, 1-night trip
Verified
10/10 Exceptional
29 Apr 2026
I needed a Hotel last minute and was so glad I chose Urban Inn & Suites. Every member of the staff was so kind and accommodating. I travel fairly often and it can often be stressful but this place was a breath of fresh air, especially as a young solo female. I felt very safe and cared for and they were some of the nicest hotel staff I've ever met. An older gentleman helped me with my bag up the stairs, another older and younger gentleman helped me find utensils when I needed them and even were sweet enough to grant me late check out when I had a flight change last minute. I may have to travel again in a few weeks and will absolutely be back if I do! The hotel was the perfect quiet, clean stay I needed, especially as someone who struggles with chronic illness. Thank you for everything. 😊