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1 room, 2 adults

YMCA Hostel

4-starOfficial New Zealand Rating provided by Qualmark®
20 Pitt Street, Auckland, 1010, New Zealand

Upscale hostel within easy reach of Queen Street Shopping District
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Cleanliness
Clean
Value
Fairly good value for money
WiFi
Complaints about WiFi

YMCA Hostel

from A$86
  • Double Room
  • Twin Room, 2 Single Beds
  • Single Room, 1 Single Bed
  • Basic Shared Dormitory, Women only
  • 6 Bed Dorm Room
  • 4 Bed Mixed Dorm Room

What’s around YMCA Hostel

Landmarks

  • In Newton
  • Queen Street Shopping District - 6 min walk
  • Auckland Town Hall - 8 min walk
  • Sky Tower - 10 min walk
  • University of Auckland - 18 min walk
  • Auckland Ferry Terminal - 20 min walk
  • Princes Wharf - 22 min walk
  • Auckland Domain - 25 min walk

Getting around

  • Auckland (AKL-Auckland Intl.) - 25 min drive
  • Auckland Mt Eden Station - 21 min walk
  • Auckland Britomart Station - 21 min walk
  • Auckland Grafton Station - 24 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 122 rooms

Arriving/leaving

  • Check-in time 2 PM-6 AM
  • Check-out time is 10 AM
All guests must show a valid passport or photo ID at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
  • No alcohol allowed onsite
* See small print for additional details or extra charges

At the hostel

Food and drink
  • Buffet breakfast daily (surcharge)
Things to do
  • Fitness facilities
  • Billiards or pool table
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Lift
  • Garden
  • Television in common areas
Languages Spoken
  • Chinese
  • Croatian
  • Czech
  • English
  • Japanese
  • Korean
  • Portuguese
  • Spanish

In the room

Freshen up
  • Shared bathroom
  • Shower only
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Fridge
More
  • Daily housekeeping
  • Shared accommodations

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

YMCA Hostel’s small print

Also known as

  • YMCA Hostel Auckland
  • YMCA Hostel Auckland
  • YMCA Hostel Hostel/Backpacker accommodation
  • YMCA Hostel Hostel/Backpacker accommodation Auckland
  • YMCA Hostel
  • YMCA Auckland
  • Ymca Hotel Auckland Central
  • YMCA Hostel Auckland, New Zealand
  • Ymca Hotel Auckland Central
  • YMCA Hostel Auckland

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: NZD 50.00 per stay

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Late check-out can be arranged for an extra charge of NZD 25 (subject to availability)

Self parking is available for an extra charge

Rollaway beds are available for NZD 20.0 per day

Breakfast costs between NZD 5 and NZD 10 for adults, and NZD 5 and NZD 10 for children (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.8 From 187 reviews

Good 6.0
Won’t stay here again
I stayed here before and had a wonderful experience, which is why I selected the hostel upon my return to Auckland. Unfortunately, the experience was not so great this time. Cleaning had waned a bit as the bathrooms were not up to par most days. There were dirty dishes left in the refrigerator in the room. Most disgusting was when my roommate decided to bring a random person from outside into the room and have sex whilst I was in the room, in the middle of the day. I notified the hostel attendant who told them to leave. But to my surprise he negotiated with the roommate his return to the room if I permitted. I thought it was very unprofessional and discrediting to put a guest in that position. I was a paying customer deserving of comfort and security. If I did not care about those things I would have just stayed on the street. But I do and both were violated by my roommate and the attendant failed to validate my concerns by negotiating with the offender and failing to enforce company policy (and if no policy exists, it should!). I will return to Auckland... I will never stay at this hostel again.
Jessica, usOther trip
Fair 4.0
Wouldn’t stay again
Everything is surcharged. From laundry to towels to breakfast. At the time of booking, free WiFi was advertised as a feature, however there is no free WiFi option. You have to pay $20 for a 7 day stay for use on one device at a time. So we paid $40 for a week of WiFi which was terrible when I tried to video chat with my family back home. Also, on the second night, the WiFi cut off completely and, instead of resetting the router which probably would’ve fixed the problem, guests were told to try turning our phones off and on again. I know it’s only one night without WiFi, but it’s important when you’re really far from home and it’s the only way you have of keeping in touch, plus we’d paid for it! Literally 5 minutes after we got to our private room, there was a key in the door and another couple came in. It turned out that the same receptionist had checked these other guests into our room just 5 minutes after they’d given it to us. I know it’s probably a one off, but the fact that another guest was able to gain access to our room made us feel unsafe. There was no gym access because there was building work going on, which our room was directly facing, plus it overlooked the common area, so it was really noisy well into the night, so I don’t recommend a stay here if you’re jet lagged at all! Male and female showers and toilets are on every other floor- bit inconvenient. Kitchen was not clean. Would never stay again.
S, gbOther trip
Exceptional 10.0
Clean hostel, perfect for an overnighter
Stay here once a week when working out of my Auckland office. Female only floor which is ideal when you're sharing a bathroom. Facilities are always immaculately clean and tidy - cleanest hostel I've ever stayed in. For the first time I was allocated a room on the Greys Ave side of the building (the back) which was 100% quieter than the Vincent Street (front) of the building due to the way noise travels up from the street and the busy intersection in front of the hostel. Will definitely request my room on that side from now on! If you come after 6pm you can get free onstreet parking overnight on Greys Ave, Pitt St or Vincent Ave (meters start again at 8am). Keep an eye out on the 7-9am clearway parking on Pitt St though or you could well wake up and your car is gone. Occasional sirens from Fire Station next door, but not really a big deal.
MB, auOther trip
Fair 4.0
The reception staff were great however maybe there is something wrong with the management? The staff started cleaning and vacuuming really loudly at around 6AM also the noise from the kitchen did not stop until midnight because they did not lock it. The time allowed for me to sleep was from 0000-0600. Next day, I was in the ladies showers room putting on make up when a man came in and told me he wants to clean the shower, I said "give me 5 mins". He then said, I could just stand there and do my thing while he cleans. Because I felt rushed, my make up palette fell on the sink and shattered. All the above experiences did not allow me to recommend this place unless you are very, very desperate because it felt like living in a boarding school. On the plus side it was decently clean.
auOther trip
Fair 4.0
Not Great. Lots can be improved
Shared area was quite good, rooms were cramped with insufficient storage space for the no of bunks in each room. No light or power sockets for individual bunks. Had to fight/negotiate to be able to charge my phone. No air con and one pedestal fan per room, great if your on the bottom bunk, hopeless for the top bunk. I woke up in damp sheets every morning as it was too hot. And what is it that there is no free Wi-Fi - seriously this needs improving. India has free Wi-Fi, New Zealand really needs to catch up! Weekly free bbq was cancelled as they couldn’t get the bbq working so we were offered popcorn and crisps instead with no big apology.
Nicholas, gb1 night trip

YMCA Hostel

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