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Mountain hotel with indoor pool, near Island at Pigeon Forge
Room was clean, beds we’re comfortable, service & check in was easy and fast. Pool was…
Apr. 9, 2021
Comfy beds, clean and spacious room. Pretty much directly across the street from the…
Mar. 30, 2021
This property advises that it adheres to Commitment to Clean (Choice) and SafeStay (AHLA - USA) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Staff would not give me a receipt at checkout
Glenn, 2 night trip, Mar. 26, 2021
Verified Hotels.com guest review
We picked this hotel because of the location and the pool. The outdoor pool was not open yet although most surrounding hotels were, and the indoor pool was located in a different building across the street. Overall the pool area was nice but the rooms seemed like they should have been cleaned better.
Crystal, 2 night trip with friends, Mar. 26, 2021
Verified Hotels.com guest review
Staff was good, room was good but bathroom is super small with no lid on toilet and both the sink and tub didn't drain very well.
Troy, 2 night trip with friends, Mar. 25, 2021
Verified Hotels.com guest review
The only issue was that the hot tub had a lil to much chlorine in the water. It felt as if our skin was burning.
Samantha, 2 night family trip, Mar. 24, 2021
Verified Hotels.com guest review
The room was nice and spacious. The indoor pool was warm. Our 6 month old loved it!
Sheena, 1 night family trip, Mar. 12, 2021
Verified Hotels.com guest review
One bed was comfortable, the other one wasn't. We were not told that you didn't receive any cleaning services during your stay. We had to ask for clean towels. Probably won't stay here again
Judy, 4 night trip, Mar. 7, 2021
Verified Hotels.com guest review
Service was great. Room very nice. But they need to do something about the beds. They’re terrible. Not comfortable at all
Donna, 1 night family trip, Mar. 6, 2021
Verified Hotels.com guest review
This hotel is a great value for the tourist trap area. We got the king room witht he hot tub in the room, and it was definitely worth it.
Joshua, 2 night family trip, Mar. 5, 2021
Verified Hotels.com guest review
Smoke smell i
Brayden, 1 night trip, Feb. 27, 2021
Verified Hotels.com guest review
I paid for an upgraded room and they did not put me in the upgraded room. I told them they refunded that portion back so I ok with that. There was no complimentary breakfast like it is advertised. We had the lights go out when trying to get ready and leave. I went to tell them the problem. They wanted to send maintenance and I told them specifically not to until we left because I did not want them entering the room while my mom was in there. The ladies at the front desk did not respect my request and the maintenance man showed up to the room and scared my mom because she wasn't expecting him because he showed up before I made it back to the room. People need to honor people's requests because you do not know people's back history. I will leave it at that. Totally unhappy on the way yhey handled it.
2 night family trip, Feb. 7, 2021
Verified Hotels.com guest review