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1 room, 2 adults

ARCOTEL Onyx Hamburg

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Reeperbahn 1a, Hamburg, HH, 20359, Germany

Luxury hotel with bar/lounge, near Reeperbahn
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Love the building design especially the windows and glass treatment. Generous sized room.Jun. 12, 2019
  • Great hotel at the end of the Reeperbahn in Hamburg. close to everything. Very…Mar. 1, 2020

ARCOTEL Onyx Hamburg

from A$158
  • Comfort Room
  • Superior Room
  • Junior Suite
  • Suite

What’s around ARCOTEL Onyx Hamburg

Landmarks

  • In Saint Pauli
  • Reeperbahn - 1 min walk
  • Fish Market - 20 min walk
  • Elbe Philharmonic Hall - 22 min walk
  • Miniatur Wunderland - 23 min walk
  • Hamburg Dungeon - 23 min walk
  • Operettenhaus - 1 min walk
  • St. Pauli Piers - 8 min walk

Getting around

  • Hamburg Airport (HAM) - 27 min drive
  • Sternschanze Station - 25 min walk
  • Hamburg Dammtor Station - 26 min walk
  • Holstenstraße Station - 29 min walk
  • St. Pauli U-Bahn - 2 min walk
  • Landungsbrücken Station - 8 min walk
  • Reeperbahn S-Bahn - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 215 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (EUR 20 per day)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

  • Onsite garage

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Water dispenser
Working away
  • 24-hour business centre
  • Conference space
  • Conference space size (feet) - 592
  • Conference space size (meters) - 55
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2012
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 76-cm flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

ARCOTEL Onyx Hamburg’s small print

Also known as

  • ARCOTEL Onyx Hamburg Hotel
  • Onyx Hamburg
  • ARCOTEL Onyx Hamburg Hotel
  • ARCOTEL Onyx Hamburg Hotel
  • ARCOTEL Onyx Hamburg Hamburg
  • ARCOTEL Onyx Hamburg Hotel Hamburg
  • ARCOTEL Onyx Hotel
  • ARCOTEL Onyx Hamburg
  • ARCOTEL Onyx
  • ARCOTEL Onyx Hotel Hamburg
  • Hamburg ARCOTEL Onyx
  • Hamburg Onyx
  • Onyx ARCOTEL
  • Onyx ARCOTEL Hamburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 20 per day

Rollaway beds are available for EUR 40.0 per night

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ARCOTEL Onyx Hamburg

  • Does ARCOTEL Onyx Hamburg offer free cancellation for a full refund?
    Yes, ARCOTEL Onyx Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at ARCOTEL Onyx Hamburg?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at ARCOTEL Onyx Hamburg?
    Yes. Self parking costs EUR 20 per day.
  • Are pets allowed at ARCOTEL Onyx Hamburg?
    Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at ARCOTEL Onyx Hamburg?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near ARCOTEL Onyx Hamburg?
    Yes. Nearby restaurants include Man Wah (3-min walk), Da Benito (3-min walk), and Lehmitz (3-min walk).
  • Is there an onsite casino at ARCOTEL Onyx Hamburg?
    No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.

Recent reviews

Superb 9.2 From 462 reviews

Exceptional 10.0
Classy modern joy
This feels like a high-class hotel, without the high price. I felt like a queen, the staff were amazing, 24 hours a day. The room was modern, clean, comfortable and I loved the ceiling in the elevator and the carpet in the hallways. Breakfast was very very good, but not included. We came for a gig at the Mojo Club, which was literally 10 steps outside the door!
LISA, us1 night romance trip
Exceptional 10.0
Perfect location, helpful people, very clean environment and comfortable rooms
us2 night romance trip
Exceptional 10.0
Location was perfect for a one night stay in Hamburg.
us1 night trip with friends
Exceptional 10.0
The room was more than I expected, the price was great and it was a big room with a cool window and nice view. The bathroom was very nice and the water pressure and shower were amazing. I would most definitely stay here if I come back to Hamburg. Great hotel!
Justin, us1 night family trip
Exceptional 10.0
Room was amazing but Wifi didn’t work properly all the time.
us2 night romance trip
Exceptional 10.0
Very clean. Extraordinarily helpful and friendly staff. Great location near tourist attractions and public transport.
ca2 night trip
Exceptional 10.0
Excellent staff, very clean, great amenities. Excellent price for a good hotel in a popular area.
ca1 night trip with friends
Exceptional 10.0
Hamburg getaway
Fantastic hotel that is the best for our money we have ever stayed in! Clean, nice sized, large, modern bathroom and great wifi.
Walter, us1 night romance trip
Exceptional 10.0
Third time i have stayed at this hotel. It's just a short walk to the Reeperbahn. Everything here is top notch and i would stay again.
us1 night business trip
Poor 2.0
We had a PREPAID and CONFIRMED booking, but the hotel contacted me ~2 weeks after that to tell me the price had doubled. We cancelled.
PJS, ca6 night romance trip

ARCOTEL Onyx Hamburg