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All properties in Boca del Rio, Veracruz, Mexico
1 room, 2 adults

Hotel Mocambo Veracruz

3-star3 stars
Calz. Adolfo Ruiz Cortinez #4000, Col. Mocambo, Boca del Rio, VER, 94298, Mexico

Family-friendly hotel with full-service spa, connected to the airport, near Mocambo Beach
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 168 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Breakfast
Tasty breakfast
Pool
Ordinary pool
Vibe
Decent vibe

Hotel Mocambo Veracruz

from A$92
  • Junior Room

What’s around Hotel Mocambo Veracruz

Top spots nearby

Recommended by this property

  • Mocambo Beach (3-minute walk)
  • Andamar Lifestyle Center (5-minute walk)
  • World Trade Center Veracruz (5-minute walk)
  • Plaza Las Americas Shopping Mall (7-minute walk)
  • Plaza Mocambo Veracruz (27-minute walk)
  • University of Veracruz (28-minute walk)
  • Canonero Guanajuato (36-minute walk)

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 18 min drive
  • Veracruz Central Station - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free extended parking

  • Free RV/bus/truck parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of indoor pools - 2
  • Number of outdoor pools - 2
  • Full-service spa
  • Spa tub
  • Children's pool
  • Swim-up bar
  • Pool umbrellas
Working away
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 54
  • Conference space size (meters) - 5
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 4
  • Year Built – 1935
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mocambo. Services include facials, body wraps, and body scrubs. The spa is equipped with a mud bath and a sauna.

The spa is open daily.

Hotel Mocambo Veracruz’s small print

Also known as

  • Hotel Mocambo Veracruz
  • Hotel Mocambo Veracruz Hotel
  • Hotel Mocambo Veracruz Boca del Rio
  • Hotel Mocambo Veracruz Hotel Boca del Rio
  • Hotel Mocambo
  • Mocambo Veracruz
  • Hotel Mocambo Veracruz/Boca Del Rio, Mexico
  • Mocambo Hotel Boca Del Rio
  • Hotel Mocambo Veracruz Boca del Rio
  • Mocambo Veracruz Boca del Rio

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Long-term renters welcome.

Optional extras

Breakfast costs between MXN 110 and MXN 140 for adults, and MXN 90 and MXN 95 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.6 From 86 reviews

Good 6.0
Nice location but overall just okay
We enjoyed our stay at the hotel however I would likely select another option in the area upon seeing the many newer and more modern options. The hotel is clean, the service is friendly but I suspect that the property experienced it’s better days in the past. The one thing which I did not appreciate was that for every little request I had to sign a slip with a value of the item requested in the event that I did not return (second plastic room key card, pool towels, etc.). You really get the feeling that the hotel is managing its resources very carefully or that theft is common. My daughter enjoyed the pool and the proximity to the beach was nice.
usOther trip
Poor 2.0
Not worth it
Really bad service - cashier and pool guy were rude and so not willing to help us. Breakfast wasn’t all good either - I ended up checking out and went to another hotel - much much better.
Aymee, us2 night family trip
Fair 4.0
Not worth it!
Employees attitude needs to improved- except the breakfast waitress that he was very funny and very helpful. I go to veracruz every year and I used to loved a mocambo - not no more - I checked out and went to AC hotel next door - LOT BETTER! Room AC didn’t work, employees will not care about your needs at mocambo, wouldn’t changed my room and wanted me to stay closed to a building under construction. So annoying! Oh and breakfast is horrible now! Not as good as it used to be.
Aymee, us2 night family trip

Hotel Mocambo Veracruz

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