Novotel Lyon Confluence

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Overview of Novotel Lyon Confluence

UNESCO Sustainable Travel Pledge

Novotel Lyon Confluence

4.0 star property
Waterfront hotel with restaurant, near Bellecour Square

8.6/10 Fabulous

601 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
3 Rue Paul Montrochet, Lyon, Rhone, 69002
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Business center
  • 6 meeting rooms
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate bedroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Lyon City Centre
  • Bellecour Square - 32 min walk
  • Massif Central - 1 min drive
  • Lyon Confluence Shopping Center - 1 min drive
  • Confluence Museum - 3 min drive
  • Lyon National Opera - 17 min drive
  • Tete d'Or Park - 21 min drive
  • Eurexpo Lyon - 30 min drive
  • Groupama Stadium - 35 min drive

Getting around

  • Saint-Exupery Airport (LYS) - 31 min drive
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 53 min drive
  • Oullins Station - 4 min drive
  • Lyon Jean Mace Station - 5 min drive
  • Lyon Perrache Station - 18 min walk
  • Montrochet Tram Stop - 5 min walk
  • Sainte-Blandine Tram Stop - 11 min walk
  • Suchet Tram Stop - 15 min walk

About this property

Novotel Lyon Confluence

Novotel Lyon Confluence puts you 1.7 mi (2.7 km) from Bellecour Square. Guests can visit the fitness center for a workout or grab a bite to eat at Gourmet Bar, which serves French cuisine. Other highlights at this upscale hotel include a bar/lounge and a terrace. Fellow travelers like the convenient parking and helpful staff. Public transportation is just a short walk: Montrochet Tram Stop is 5 minutes and Sainte-Blandine Tram Stop is 11 minutes.

Languages

English, French, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 4:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Debit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (EUR 10 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Playground
  • Children's games

Working away

  • Business center
  • 6 meeting rooms
  • Conference space (1668 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • Shopping mall on site

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • Japanese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Gourmet Bar - This café specializes in French cuisine.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18.50 per person (approximately)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Covered self parking costs EUR 10 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Confluence Novotel
Lyon Confluence Novotel
Lyon Novotel
Lyon Novotel Confluence
Novotel Confluence
Novotel Confluence Hotel
Novotel Confluence Hotel Lyon
Novotel Confluence Lyon
Novotel Lyon
Novotel Lyon Confluence
Novotel Lyon Confluence Hotel
Novotel Lyon Confluence Lyon
Novotel Lyon Confluence Hotel
Novotel Lyon Confluence Hotel Lyon

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

8.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very good

Mahmoud, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Stay Somewhere Else
Not the best at all. It’s was 29 Celsius when we stayed. Dispute asking several times the air conditioning doesn’t work in any of the rooms, it is purposefully switch off or on an extremely low setting. It was like someone breathing on you. The balcony has to be booked as it is a restaurant open to the general public and we were asked to move, the toilets were dirty, covered in puke. The black-out curtains in our room had holes in and coffee stains. No milk or regular tea in the room. There are better hotels in Lyon.
Paul, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The staff's attitudes are horrible, rigid and totally lacking any customer service
Adrian, 1-night family trip
Verified Expedia guest review

8/10 Very good

Family long weekend break to Lyon
A safe and secure property next to a decently sized shopping mall and Carrefour. The property was well maintained and in a recently developed, modern part of Lyon - close to the river. A pleasant and safe area to walk around at night. The main retail shopping area and old town are walkable, although quite far - but accessible by a short tram/metro ride. Parking was safe and convenient with access via a lift to the hotel. Reasonable value for money at EUR10 per night. The Breakfast provided a reasonably extensive choice of cooked food and continental patisserie, meats, cereals coffee/teas/juices etc.. The rooms and general areas were very clean and well maintained. The only negative was the room was very hot at night - air conditioning not working properly and opening the window had little effect despite being 7-9 degrees outside at night and 22 degrees during the day. In summary, I would recommend this hotel as a safe, clean, quiet place to stay, especially if arriving by car. I would stay again if I ever returned to Lyon on a family holiday.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

ARTEMIS, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Hôtel bien situé, chambre moderne et bien equipee, tres bon accueil mais un gros bemol sur le menage de notre chambre cette fois ci par rapport a notre precedente visite : fenêtres vraiment sales, baignoire avec des traces, oreillers plats vraiment pas confortables
Julien, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place
Amazing hotel and I love the idea of going straight from the hotel lobby/restaurant and walk into the shopping mall. Massive room with a queue size bed and the sofa on the side. Very enjoyable stay at this hotel.
Tele, 1-night trip
Verified Hotels.com guest review

6/10 Good

Stayed 2 nights on 25th & 26th of Dec/21. The room and the breakfast was overall good, the shower gel dispenser did not work which was attended immediately, but the safe which did not work as well was never attended. The elevator did not work once which was fixed later, but had to walk up the stairs. My key card did not work, so had to re-set which was done, but had to wait for at least 10 minute at the reception, which had a long queue. It seemed the reception and the restaurant were understaffed.
JONG, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Not worth it
The room is not so clean, barely had bathroom essentials we had to call and ask for everything. It was noisy, bed was uncomfortable and the room was so cold ! No heater. Connecting door to the mall was closed. Front desk were helpful and friendly that’s the only good thing.
5-night trip with friends
Verified Hotels.com guest review