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1 room, 2 adults

St James House - Concept Serviced Apartments

3.5-star3.5 stars
173 Holland Park Avenue, London, England, W11 4UR, United Kingdom

Adults-only apartment with kitchenette, near Kensington High Street
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Close to tue tube, London overground and national rail.Nov. 11, 2018
  • good communication and arrival help Wifi easy. expected upper room with a view got a…Aug. 1, 2018

St James House - Concept Serviced Apartments

from A$93
  • Deluxe Studio
  • Standard Studio

What’s around St James House - Concept Serviced Apartments


  • In Kensington
  • Kensington High Street - 13 min walk
  • Westfield London Shopping Centre - 19 min walk
  • Kensington Gardens - 20 min walk
  • Queensway - 25 min walk
  • Kensington Palace - 26 min walk
  • Royal Albert Hall - 37 min walk
  • Hyde Park - 38 min walk

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • Gatwick Airport (LGW) - 74 min drive
  • London City Airport (LCY) - 28 min drive
  • London Shepherd's Bush Station - 6 min walk
  • Kensington (Olympia) Station - 13 min walk
  • London Acton Main Line Station - 6 min drive
  • Shepherd's Bush Underground Station - 5 min walk
  • Holland Park Underground Station - 7 min walk
  • Latimer Road Underground Station - 13 min walk

At a glance

Key facts


  • 15 apartments
  • Arranged over 5 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 21

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, Polish.

At the property

  • Laundry facilities
  • Number of buildings/towers - 1
Languages Spoken
  • English
  • Polish

In the apartment

Home comforts
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 20-inch LCD TV
Stay connected
  • Free WiFi
Food and drink
  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware and utensils

St James House - Concept Serviced Apartments’s small print

Also known as

  • St James House Concept Serviced Apartments Apartment London
  • St James House - Concept Serviced Apartments Apartment
  • St James House - Concept Serviced Apartments Apartment London
  • St James House Concept Serviced Apartments London
  • St James House Concept Serviced Apartments
  • St James House Concept Serviced London
  • St James Serviced Apartments
  • St James House Concept Serviced Apartments Apartment London
  • St James House Concept Serviced Apartments Apartment
  • St James House Concept Servic
  • St James House - Concept Serviced Apartments London


This property requires full payment upon booking.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property is licensed under an applicable law.Property registration number No Registration ID

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for St James House - Concept Serviced Apartments

  • Does St James House - Concept Serviced Apartments offer free cancellation for a full refund?
    Yes, St James House - Concept Serviced Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at St James House - Concept Serviced Apartments?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Are pets allowed at St James House - Concept Serviced Apartments?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at St James House - Concept Serviced Apartments?
    You can check in from 2:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near St James House - Concept Serviced Apartments?
    Yes. Nearby restaurants include Gelato Mio (3-min walk), Patisserie Valerie (5-min walk), and The Castle (5-min walk).

Recent reviews

Very good 8.2 From 121 reviews

Exceptional 10.0
Everything I needed, and then some
I enjoyed my stay at the St James House apt, from the ease of the self check-in, to check-out. The shower was great, as was the bed, solid WiFi, nice little fridge, and cook top. Plenty of space for luggage, and a good size closet. A couple minute walk to Waitrose supermarket at Westfield, Shepherds Bush, the washer and dryer in the basement were also handy, all in all it was a very worthwhile place to stay, and I will happily stay there again.
Trevor, au8 night trip
Exceptional 10.0
Weekday business traveller
Much better than a hotel room - very quiet and easy to relax. The only let down was the old shower head which looked like it needed replacing and it would have been nicer if the TV screen was larger. But a quick walk to the underground and shops were close by. All in all one of the nicer places I have stayed at within this price range and I recommend it.
Jonathan, gb5 night business trip
Very good 8.0
Good balance between convenience, comfort and cost
My first time staying in a serviced apartment, I was pleased
Simon, gb1 night business trip
Good 6.0
No basement room can ever be considered 'superior'
The room was large, clean and decently appointed. The bed was comfortable and, apart from on the Saturday evening, the wifi worked well. However I'd paid for a superior room so was disappointed to find myself in a basement with windows at street level, which when opened on a windy day meant leaves and debris blew directly into the room and onto the kitchen surfaces. My view was, as I'd feared when I found I was on the lower ground floor, of the bins. Also the heated towel rail in the bathroom could not be turned off, meaning I had no choice but to open said windows because otherwise the room was sweltering. Contacted the managers on the first morning of my stay but received no reply until after I'd left, two days later. So not an entirely positive experience and I doubt I'd book again.
Tom, gb3 night business trip
Very good 8.0
Really happy with the apartment. Well located, clean and comfortable. Would definitely recommended to others and would happily return for another stay.
Emma, gb1 night trip with friends
Exceptional 10.0
Easy commute from a well linked transportation. Nicely equipped.
Satya, gb4 night business trip
Poor 2.0
I don't reccomend St. James House
I do not recommend St. James House. The service is very poor. We were not able to get an extra blanket (which we needed) although requested several times, neither an extra bedding sheet to be used as a blanket (after we learned they are unable to provide a blanket). The service was also unable to inform us that they are unable to provide this request, we had to call many times for this. I think that when you run a lodging business, an extra blanket is a very basic request. There were 4 cushions but only one blanket – "this is our standard" said the service lady. The bed was pretty squeaky, so it disturbed our sleep. Together with the shared blanket, a good sleep was only a desired thing during this visit in London. The room was much smaller than appears at the photo (the photo angles were clearly selected to present a much larger room, with the bathroom door open and the mirror effect). The location is excellent, the wifi was working, and the shower current and temperature was good. This is my 5th visit to London in the passing 3 years, and the 3rd one in Kensington. When it comes to lodging it is the worse one. To summarize, we would never go there again, and would never recommend anyone to go there. The return for our money was really poor.
Michal, il5 night family trip
Exceptional 10.0
Great Stay
Great place to stay & really close to tube access & where we needed to go during the evening. Clean comfortable & quiet......a great stay.
Emma, gb1 night trip with friends
Good 6.0
Disappointing "luxury" flat.
The bed was too soft and difficult to sleep in. The photos on your site (the flat was described as luxury) did not reflect the reality. It was difficult to use the wash basin which was very small.
Salim, gb4 night family trip
Exceptional 10.0
Lovely no frills spot in absolutely surperb locati
Most excellent location. Very convenient to all transit. Very clean, simple, no frills stay. Perfect accomodation, Holland Park, Westview, Central line moments way.. Absolutely recommend! (Be sure to double check "locker number" or you could be accidentally locked out).
Charles, us3 night trip

St James House - Concept Serviced Apartments

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