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All properties in Patong, Phuket (province), Thailand

The ASHLEE Plaza Patong Hotel & Spa

4-star hotel with 3 outdoor pools, near Patong Beach

  • Free WiFi and free parking

Property renovations and closures

  • This property is closed from January 7 2021 to December 31 2021 (dates subject to change).

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  • The ASHLEE Plaza Patong Hotel & Spa
  • The ASHLEE Plaza Patong Hotel & Spa
  • Living Area
  • Living Area
  • The ASHLEE Plaza Patong Hotel & Spa
The ASHLEE Plaza Patong Hotel & Spa. Image 1 of 49.
1 / 49The ASHLEE Plaza Patong Hotel & Spa
6.8.Good.
  • It’s terrible because they can’t speak English and coominication is very hard. I have to…

    Mar. 4, 2020

  • Location was great. Just a few things need to be improved Not all lights in our room…

    Nov. 21, 2019

See all 67 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 249 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • Rooftop terrace

For families

  • Free cots/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available

What’s around

  • Patong Beach - 12 min walk
  • Jungceylon Shopping Center - 20 min walk
  • Bangla Road - 22 min walk
  • Freedom Beach - 36 min walk
  • Karon Beach - 41 min walk
  • Kalim Beach - 43 min walk
This property is closed from January 7 2021 to December 31 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, Balcony
  • Deluxe Room, Balcony
  • Executive Suite, Balcony
  • Superior Room - Stay 3 nights free Upgrade to Deluxe Room

Location

  • Patong Beach - 12 min walk
  • Jungceylon Shopping Center - 20 min walk
  • Bangla Road - 22 min walk

What’s around

Landmarks

  • Patong Beach - 12 min walk
  • Jungceylon Shopping Center - 20 min walk
  • Bangla Road - 22 min walk
  • Freedom Beach - 36 min walk
  • Karon Beach - 41 min walk
  • Kalim Beach - 43 min walk
  • Tri Trang Beach - 43 min walk
  • Simon Cabaret - 5 min walk
  • Bangla Boxing Stadium - 19 min walk
  • Banzaan Fresh Market - 20 min walk
  • Royal Paradise Night Market - 1.1 mi / 1.8 km

Getting around

  • Phuket Intl. Airport (HKT) - 63 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free beach shuttle

At a glance

Hotel size

  • This hotel has 249 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 355
  • Conference space size (meters) - 33
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter

Facilities

  • Number of buildings/towers - 5
  • Year Built – 2011
  • Lift
  • Rooftop terrace
  • Garden
  • Terrace

Languages Spoken

  • English
  • Russian
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Individually furnished
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Bistro (All Day Dining) - This bistro serves breakfast only. A children's menu is available.

Bar Lounge - This bar serves lunch and dinner. Open daily.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Waterskiing nearby

Small print

Also known as

  • ASHLEE Plaza Patong Hotel
  • The Ashlee Plaza Patong & Spa
  • The ASHLEE Plaza Patong Hotel Spa
  • The ASHLEE Plaza Patong Hotel & Spa Hotel
  • The ASHLEE Plaza Patong Hotel & Spa Patong
  • The ASHLEE Plaza Patong Hotel & Spa Hotel Patong
  • ASHLEE Hotel
  • ASHLEE Plaza Patong
  • The ASHLEE Plaza Patong Hotel & Spa Phuket
  • Citin Plaza Patong Hotel & Spa By Compass Hospitality Phuket
  • ASHLEE Plaza Patong Hotel
  • ASHLEE Hotel
  • ASHLEE Plaza Patong
  • The ASHLEE Plaza Patong Hotel & Spa Phuket

Optional extras

Rollaway beds are available for THB 800 per night

Buffet breakfast is offered for an extra charge of THB 300 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The ASHLEE Plaza Patong Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from January 7 2021 to December 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant, Bistro (All Day Dining). Nearby restaurants include Lemongrass Restaurant (3-min walk), Home Dining Cafe & Lounge (4-min walk), and La Dolce Vita (7-min walk).
  • Yes, an airport shuttle is available. The charge is THB 1000 per vehicle one-way.
  • Have fun with activities like cycling, boat tours, and kayaking, and practice your swing at the nearby golf course. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a fitness center and spa services. The ASHLEE Plaza Patong Hotel & Spa also has a garden.
6.8.Good.
  • 8.0.Very good

    It was truely value for money. Me and my partner stayed there for 4 nights, it was really wonderful to stay with Ashlee, cannot expect any more interms of hotel. We wish if the hotel also had tour desk to assist with the guest. We approached couple in front of the hotel, they were not great, found out later we were charged higher than the usual rates.

    4 night romance trip, Sep. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Ashlee Plaza was a great hotel. I really enjoyed my time there with the friendly staff and great locality. It was great value for money and I would recommend it to all.

    Batur, 3 night trip with friends, Jul. 15, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice hotel, 20 min walk to Patong Beach

    Lovely warm welcome at checkin. Wonderful staff member Mickey was kind enough to check me in early. Also he was always funny, kind, helpful & accommodating. All staff were friendly respectful & warm. I loved Ashlee Plaza hotel, close to everything including a short walk to Patong Beach, Marlin Market, shops, eating places. Catch a tuk tuk for 200 baht to Jungceylon shopping mall, Bangla markets or Patong Beach. Or catch the hotel shuttle which takes you to these same places. Nice rooftop pool at hotel. Generally a fabulous experience. Well done Ashley Plaza

    Jazz, 7 night trip, May 30, 2018

    Verified Expedia guest review

  • 6.0.Good

    Ok.

    It a nice hotel but the area sucks. Their food is awful. No service at the pool. The amount of motor bikes reving their engines at all hours of the night. I got mo sleep.. the staff was awesome very friendly but they need to speak more english.

    shelley, 4 night trip, Mar. 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    budget friendly hotel

    Good hotel close to OTop Market. Night markets close. Roof to pool doesn’t offer much shade but it’s a nice pool. Self serve laundry is cheap, 80Baht and detergent and softener provide. Decent breakfast . Beach is about a 18 minute walk.

    William, 15 night trip, Feb. 23, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    The attitude of the staff are poor! They are not helpful at all! I broke a glass and asked them to replace for me at night. They didn’t respond even if I asked for three more times. In the next morning, a new glass came together with a 40b bill. Nobody say anything to you but a bill on the table. One more thing which is very ridiculous is that they fold the towels on the floor right beside the elevator. That’s the towels that all the guests use everyday. Is it a joke? I will not stay here again and I will not recommend this hotel to anybody!

    6 night family trip, Feb. 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel staff was very kind and helpful. Would love if pool was open later, but this is all, everything else was very good.

    Susanna Maria, 4 night family trip, Feb. 6, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    I found the air conditioning fans in the alleyway outside my balcony door extremely loud causing a lack of sleep ! also the white Silicon sealant in the shower was covered with black mould

    Bob, 13 night family trip, Jan. 22, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Bad service pictures on the website misleading and unimpressed not clean

    m, 15 night trip, Jan. 11, 2020

    Verified Ebookers guest review

  • 2.0.Poor

    Do stay

    Pretty bad hotel staff was rude and the pool is nothing like in the picture

    Berkant, 4 night family trip, Jan. 1, 2020

    Verified Hotels.com guest review

See all 67 reviews