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All properties in Cartagena, Colombia
1 room, 2 adults

NH Cartagena Urban Royal

3.5-star3.5 stars
Plaza de los Coches Cr 7# 34-10, Cartagena, Bolivar, 130001, Colombia

3.5-star hotel with outdoor pool, near San Pedro Claver Church and Convent
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 484 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Vibe
Vibe is not too good
Value
Value for money could be better

NH Cartagena Urban Royal

from A$148
  • Standard Room
  • Standard Room, View
  • Superior Room (View)
  • Superior Room, Terrace, View
  • Superior Room (Extra Bed 2 adults + 1 child)

What’s around NH Cartagena Urban Royal

Landmarks

  • In Cartagena Walled City
  • San Pedro Claver Church and Convent - 4 min walk
  • Puerta del Reloj - 5 min walk
  • San Felipe de Barajas Castle - 20 min walk
  • Clock Tower - 6 min walk
  • Cartagena de Indias Convention Center - 9 min walk
  • Bocagrande Beach - 20 min walk
  • Cartagena Cathedral - 2 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 9 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Bicycle rentals nearby
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2011
  • Lift
  • Rooftop terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Cafe del Relo - This restaurant specializes in local cuisine and serves lunch and dinner.

NH Cartagena Urban Royal’s small print

Also known as

  • NH Cartagena Urban Royal Hotel
  • NH Cartagena Urban Royal
  • Urban Royal
  • NH Cartagena Urban Royal Hotel
  • NH Cartagena Urban Royal Cartagena
  • NH Cartagena Urban Royal Hotel Cartagena
  • Urban Royal Hotel
  • NH Cartagena Urban Royal
  • Urban Royal
  • Urban Royal Puerta Reloj Cartagena
  • Urban Royal Puerta Reloj Hotel
  • Urban Royal Puerta Reloj Hotel Cartagena
  • NH Cartagena Urban Royal Hotel
  • Urban Royal Hotel

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Breakfast costs between COP 47066 and COP 115855 per person (approximately)

Airport shuttle service is offered for an extra charge of COP 50000 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.4 From 120 reviews

Good 6.0
Nice but..... Very Loud!
Nice hotel, and good location but VERY LOUD. Was woken up multiple times throughout the night. Very thin walls. Otherwise, very clean and nice rooms. Big bathrooms, nice view.
Meagan, ca1 night trip with friends
Very good 8.0
Great location. Good staff. Poor restaurant
The hotel is good and location great in the Walled City. I paid extra for a room with city view and there was no view. Restaurant slow, poor quality and overpriced. Avoid.
Warren, us2 night romance trip
Very good 8.0
Great location! A bit noisy.
It's a nice small hotel in the best location in Cartagena, literally a few steps from the main plaza (Clock Tower) and where most of the movement is. It has one issue - noise. It doesn't block noise well, neither from the inside nor outside, which means - you'll hear the noise from the outside (music/yelling) and from the inside (people walking up/down the stairs, screaming, talking, cleaning, sneezing). My bedroom faced the street, so maybe that influenced things too. My room was very small, so I can see two people having a space shortage in the same room.
us1 night trip
Fair 4.0
Mold on the walls
Hotel is pretty run down. Mold on the walls. No water pressure or hot water. Smells like musk. Overall experience was pretty depressing. Staff was friendly. But forgot to put bed sheets on my bed and after numerous request, was given sheets and had to make my own bed.
Alessandro, usTrip with friends
Very good 8.0
Nice.
Great location. Clean. Quiet. Downside - poor wifi, front staff quite rude at check in.
Niti, us2 night trip

NH Cartagena Urban Royal

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