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All properties in Port Douglas, Queensland, Australia
1 room, 2 adults

The Pavilions

4-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
35 Macrossan Street, Port Douglas, QLD, 4871, Australia

Adults-only apartment with balcony, near Macrossan Street
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
Very good8.2
Great location
Great pool
Fantastic service
Room is all right
82See all 82 reviews
From 89 reviews

TripAdvisor Traveller Rating

The Pavilions

  • Studio, 1 Queen Bed
  • Standard Apartment, 1 Bedroom
  • Standard Apartment, 2 Bedrooms
  • 1 Bedroom Apartment - Lower Ground Floor
  • 1 Bedroom Apartment - High Floor
  • 1 Bedroom Refurbished Apartment - Lower Ground Floor

What’s around The Pavilions


  • Heart of Port Douglas
  • Macrossan Street - 1 min walk
  • Four Mile Beach - 6 min walk
  • Port Village Shopping Centre - 2 min walk
  • Court House Museum - 5 min walk
  • Rex Smeal Park - 6 min walk
  • St Mary's by the Sea Chapel - 6 min walk
  • Sugar Wharf - 7 min walk

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts


  • 20 apartments
  • Arranged over 3 floors


  • Check-in time 2 PM-5 PM
  • Check-out time is 10 AM
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements. Guests are advised that weekend front desk hours are until noon.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 15
  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking


  • Area shuttle within 8 km *

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • Barbecue grills
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Windsurfing nearby
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Laundry facilities
  • Number of buildings/towers - 1
  • Year Built – 2000
Languages Spoken
  • English

In the apartment

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate dining area
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
Food and drink
  • Fridge

Special features


On Site

  • Spa tub


  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Windsurfing nearby

The Pavilions’s small print


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Also known as

  • Pavilions Apartment Port Douglas
  • Pavilions Apartment
  • Pavilions Port Douglas
  • Pavilions

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of AUD 50.00 (subject to availability)

Late check-out can be arranged for an extra charge of AUD 50.00 (subject to availability)

Rollaway beds are available for AUD 35.0 per night

Safes in guestrooms can be used for AUD 5.00 per night

Cribs/Infant beds are available for AUD 10.0 per night

Airport shuttle service is offered for an extra charge of AUD 44 per person (one way)

Airport shuttle for children between the ages of 2 and 12 costs AUD 17.50 (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.2 From 82 reviews

Fair 4.0
I had studio 207. It was dark, like a bunker, smelled of chlorine or something from the adjacent pool. The hot water took long time in the morning, and there was none at all in the afternoon. The flushing mechanism in the toilet was broken but came good after a bit of fiddling. The lights in the bathroom took a long time first evening, did not work at all the second. The fridge was set so low that there was no ice, just tepid water. There were two different coathangers in the wardrobe, but no space to hang anything as the spare bedding was there. The bed was good though! The first morning I was woken at 6am, by people packing/cleaning in the units above me, no sound insulation in the ceiling or doors. At seven someone started a whipper-snipper all around the property, for at least half-an hour. Fair enough, I tried to have a nap in the arvo, being on holidays. Straight away a pool party of some five blokes and some girls took off, and went into the evening. The evening was ok, in the morning everyone above me and around me started packing/cleaning at 6 again. I checked out that morning.
Jan, auOther trip
Good 6.0
Cons - very average accomodation and pool area. Outdated. Noise from the hallway comes into the room. Got woken up at 7am one morning. Pros - central. Pub across the road however at night if door is closed you can't hear it. Pool was a good temperature.
Jessica, au3 night family trip
Very good 8.0
Melbourne Winter Escape
The hotel was on main street but quiet with easy access to shops, restaurants, beach and Marina. Freindly and helpful owners. Car park was available but be prepared to miss out if full. Highly recommend this boutique style hotel. We will come back again. P.S. We could feel springs in mattress - needs upgrade.
Peter, auRomance trip
Good 6.0
Difficulty for the over 60's
Three problems. Room has a Spa Bath. Very difficult to get into as the sides are very high and you could slip trying to get over the edge. Property has no lifts.As we were on the top level it was very difficult dragging our suitcases(18kg) up and down 2 flights of stairs.Had to go one step at a time. Car Park. It only has limited space for 8 vehicles but the difficulty is trying to manouvre the car to get out the automatic gates. For a large SUV you need to go back and forth a few times with help from another person to avoid hitting the walls. Note : The owners do not have a permanent reception person on at all times so you need to pick up a phone and call them to come down when required - restricted hours unless an emergency.
auRomance trip
Very good 8.0
It was good enough
Tomas, auRomance trip

The Pavilions

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