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All properties in Port Douglas, Queensland, Australia
1 room, 2 adults

The Pavilions

4-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
35 Macrossan Street, Port Douglas, QLD, 4871, Australia

Adults-only apartment with balcony, near Macrossan Street
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great location, friendly staff lovely place to stay for exploring Port Douglas Mar. 10, 2020
  • Very clean apartment, pool area was so inviting and relaxingJan. 16, 2020

The Pavilions

from A$180
  • Studio, 1 Queen Bed
  • Standard Apartment, 1 Bedroom
  • Standard Apartment, 2 Bedrooms
  • 1 Bedroom Apartment - Lower Ground Floor
  • 1 Bedroom Apartment - High Floor
  • 1 Bedroom Refurbished Apartment - Lower Ground Floor

What’s around The Pavilions

Landmarks

  • Heart of Port Douglas
  • Macrossan Street - 1 min walk
  • Four Mile Beach - 6 min walk
  • Port Village Shopping Centre - 2 min walk
  • Court House Museum - 5 min walk
  • Rex Smeal Park - 6 min walk
  • St Mary's by the Sea Chapel - 6 min walk
  • Sugar Wharf - 7 min walk

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Size

  • 20 apartments
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-5 PM
  • Check-out time is 10 AM
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements. Guests are advised that weekend front desk hours are until noon.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 15
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Area shuttle within 8 km *

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

The manager

The manager

Speaks: English.

At the property

Food and drink
  • Barbecue grills
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Windsurfing nearby
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2000
  • Terrace
Languages Spoken
  • English

In the apartment

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
Food and drink
  • Fridge
More
  • In-room safe

Special features

Recreation

On Site

  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Windsurfing nearby

The Pavilions’s small print

Also known as

  • Pavilions Apartment Port Douglas
  • Pavilions Apartment
  • Pavilions Port Douglas
  • Pavilions
  • The Pavilions Apartment Port Douglas

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of AUD 50.00 (subject to availability)

Late check-out can be arranged for an extra charge of AUD 50.00 (subject to availability)

Rollaway beds are available for AUD 35.0 per night

Safes in guestrooms can be used for AUD 0.00 per night

Airport shuttle service is offered for an extra charge of AUD 44 per person (one way)

Airport shuttle for children between the ages of 2 and 12 costs AUD 17.50 (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Pavilions

  • Does The Pavilions offer free cancellation for a full refund?
    Yes, The Pavilions does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Pavilions?
    Yes, there's free self parking.
  • Is there a pool at The Pavilions?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Pavilions?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Pavilions?
    You can check in from 2 PM to 5 PM. There's a charge of AUD 50.00 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50.00 (subject to availability).
  • Is airport shuttle service offered by The Pavilions?
    Yes, an airport shuttle is available. The charge is AUD 44 per person one way.

Recent reviews

Very good 8.2 From 99 reviews

Very good 8.0
Location, large quiet apartments, spa great
Tracey, au4 night romance trip
Poor 2.0
Never again.
Found apartment to be tired. Kitchen smell musky. Fridge did not work. TV had no sound adjustment. Then no channel change.
au2 night family trip
Very good 8.0
Excellent stay
Very central location. Internet slow. Kitchen cbds smelt musty. South-facing so bit dark most of the day.Very helpful managers
Stuart, au10 night romance trip
Very good 8.0
Great location but matress could use a refresher
Alison and Grant are very good hosts, very helpful when suggesting places to eat and tours to take. The Pavilions have a great location, within walking distance of shops, restaurants, 4 mile beach, Anzac Park and Crystalbrook marina. Maybe it could make it an even better choice if the internet was a bit more stable and robust. Our room had a studio layout, which was good enough for the two of us, however the mattress could use a refresher, had to flip it over after both of us started having back pains.
Brendan, au8 night romance trip
Fair 4.0
Disappointing
I had studio 207. It was dark, like a bunker, smelled of chlorine or something from the adjacent pool. The hot water took long time in the morning, and there was none at all in the afternoon. The flushing mechanism in the toilet was broken but came good after a bit of fiddling. The lights in the bathroom took a long time first evening, did not work at all the second. The fridge was set so low that there was no ice, just tepid water. There were two different coathangers in the wardrobe, but no space to hang anything as the spare bedding was there. The bed was good though! The first morning I was woken at 6am, by people packing/cleaning in the units above me, no sound insulation in the ceiling or doors. At seven someone started a whipper-snipper all around the property, for at least half-an hour. Fair enough, I tried to have a nap in the arvo, being on holidays. Straight away a pool party of some five blokes and some girls took off, and went into the evening. The evening was ok, in the morning everyone above me and around me started packing/cleaning at 6 again. I checked out that morning.
Jan, au4 night trip
Good 6.0
Average
Cons - very average accomodation and pool area. Outdated. Noise from the hallway comes into the room. Got woken up at 7am one morning. Pros - central. Pub across the road however at night if door is closed you can't hear it. Pool was a good temperature.
Jessica, au3 night family trip
Very good 8.0
Melbourne Winter Escape
The hotel was on main street but quiet with easy access to shops, restaurants, beach and Marina. Freindly and helpful owners. Car park was available but be prepared to miss out if full. Highly recommend this boutique style hotel. We will come back again. P.S. We could feel springs in mattress - needs upgrade.
Peter, au5 night romance trip
Good 6.0
Difficulty for the over 60's
Three problems. Room has a Spa Bath. Very difficult to get into as the sides are very high and you could slip trying to get over the edge. Property has no lifts.As we were on the top level it was very difficult dragging our suitcases(18kg) up and down 2 flights of stairs.Had to go one step at a time. Car Park. It only has limited space for 8 vehicles but the difficulty is trying to manouvre the car to get out the automatic gates. For a large SUV you need to go back and forth a few times with help from another person to avoid hitting the walls. Note : The owners do not have a permanent reception person on at all times so you need to pick up a phone and call them to come down when required - restricted hours unless an emergency.
au4 night romance trip
Very good 8.0
It was good enough
Tomas, au8 night romance trip
Exceptional 10.0
Great position
Position in centre town is excellent. Managers very obliging. Room was very quiet and felt secluded and private. Have stayed here before and really like it so came back again.
au4 night romance trip

The Pavilions

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