In the heart of Patong, ASHLEE Heights Hotel Patong offers an upscale retreat with a rooftop terrace and outdoor pool. Connect to in-room WiFi, unwind at the bar or Citrus Cafe serving breakfast and kids' meals. Guests appreciate the helpful staff.
160/36, Phang Mueng Sai Kor Road, Soi, Nanai Ruamjai (Nanai Soi 8), Patong, Phuket, 83150
What's nearby
Nanai Road - 5 min walk - 0.5 km
Patong Beach - 9 min walk - 0.8 km
Jungceylon Shopping Center - 12 min walk - 1.1 km
Central Patong - 12 min walk - 1.1 km
Bangla Road - 17 min walk - 1.5 km
Getting around
Phuket (HKT-Phuket Intl.) - 59 min drive
Restaurants
Le Dolce Cafe - 2 min walk
Doodee - 1 min walk
Sanook Pub (สนุก ผับ) - 1 min walk
only cheese @patong - 3 min walk
ก๋วยเตี๋ยวเหรียญทอง - 1 min walk
About this property
ASHLEE Heights Hotel Patong
When you stay at ASHLEE Heights Hotel Patong, you'll be within a 15-minute walk of Patong Beach and Jungceylon Shopping Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Citrus Cafe, which serves Thai cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a children's pool and a terrace.
At a glance
DONE
Hotel size
77 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children's pool
Children's menu
What to do
Beach nearby
Golfing nearby
Working away
24-hour business centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Beach towels
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Terrace
An outdoor pool
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Freshen up
Private bathroom
Deep-soaking bath
Bath only
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Citrus Cafe – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
New Year's Eve (31 December) gala dinner per adult: THB 3500
New Year's Eve (31 December) gala dinner per child: THB 1750 (from 3 to 11 years old)
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 450 for adults and THB 225 for children
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Citrus Heights Hotel Patong
Citrus Heights Patong
Citrus Patong
Citrus Heights Patong Hotel By Compass Hospitality Phuket
ASHLEE Heights Patong Hotel
ASHLEE Heights Hotel
ASHLEE Heights Patong
ASHLEE Heights
The ASHLEE Heights Patong, Phuket
The ASHLEE Heights Patong Hotel & Suites Phuket
The ASHLEE Heights Patong Hotel Suites
Frequently asked questions
Is there a pool at ASHLEE Heights Hotel Patong?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at ASHLEE Heights Hotel Patong?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ASHLEE Heights Hotel Patong?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at ASHLEE Heights Hotel Patong?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at ASHLEE Heights Hotel Patong and nearby?
ASHLEE Heights Hotel Patong has an outdoor pool.
Are there restaurants at or near ASHLEE Heights Hotel Patong?
Yes, Citrus Cafe offers Thai cuisine.
Does ASHLEE Heights Hotel Patong have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around ASHLEE Heights Hotel Patong like?
ASHLEE Heights Hotel Patong is a short 11-minute walk from Patong Beach and 15 minutes' walk from Bangla Road.
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Reviews
ASHLEE Heights Hotel Patong Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
6.6
Location
7.6
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
2 Apr 2026
Great rooftop pool and professional staff!
Isabelle
Isabelle, 4-night trip
Verified
8/10 Very good
17 Feb 2025
Great hotel!
Great hotel, walking distance from restaurants and all the action, but far enough that it's not too crazy. Huge rooms, really great value for money.
Jonathan
Jonathan, 4-night trip
Verified
8/10 Very good
18 July 2025
Great location just needed a bit more variety for breakfast and couldn't use the TVs in bedrooms loved the room and pool though
Katrina Michel
Katrina Michel, 10-night trip
Verified
6/10 Good
21 Feb 2024
Just ok
No happy hour at the pool like advertised. Halls and elevator a bit dingy. Room was made up each day but bar not restocked. Water was free. Lobby and coffee shop were nice but if I had to do it over again I would skip Patong and Phuket all together
Katie
Katie, 5-night trip
Verified
8/10 Very good
3 May 2023
The rooms were well presented, the staff was friendly, and a short stroll over the bridge into the markets and Hard Rock Cafe (3 mins) and down to the beach (10 / 12 mins).
Michael
Michael, 11-night trip
Verified
8/10 Very good
17 July 2024
It was good but not great the bedsheets had a distinct smell to it like wet clothes.
Sarah
Sarah, 5-night trip
Verified
6/10 Good
22 Aug 2024
To many foreigners party goers yelling and talking loud , when they leave and come back from party
Cesar
Cesar, 4-night trip
Verified
2/10 Poor
29 Dec 2025
My stay at ASHLEE Heights Hotel Patong was disappointing overall. The room quality was not good and did not justify the high price. The bed did not even have a headrest, which made it uncomfortable. There was also no view from the balcony, which was very disappointing.
The hotel charges highly for what it offers. No complimentary water bottles were provided in the room, which is basic for most hotels. The room service was very poor and unresponsive.
There is only one lift in the hotel, and it is extremely slow, causing long waiting times. At check-in, the hotel required either my passport or a 2000 baht cash deposit as security, which was only returned after room inspection at checkout. This process felt inconvenient and unnecessary.
Overall, the experience was not worth the price, and I would not recommend this hotel based on room quality, service, and facilities.
Ankur
Ankur, 2-night trip
Verified
6/10 Good
10 Apr 2025
Is ideal if you want to stay in the main bit which is Patong however the hotel itself is basic.
We stayed 5night and not once the staff replaced our towels despite being asked luckily our room had a washing machine
One evening we decided to have food ordered and delivered to our room which was a disaster
Food came stone cold then the staff was expecting us to use the microwave to reheat food but turned out our microwave didn’t even work!Up until then we had no reason to even use it.We then requested to have the food taken away and a refund which was again difficult had to wait till the next day afternoon to have our money back.
The staff seems lack of understanding what is going on and takes a long time to respond
House keeping does check room daily and make beds etc but that is it we stayed 5night and not once we had any cleaning done or replace of towels
Livia
Livia, 5-night trip
Verified
10/10 Exceptional
21 Feb 2026
Rommet var stort og fint. Du gikk mere en du betalte for og det var liksom helt top til den prisen
arben
arben, 2-night trip
Verified
4/10 Fair
20 Feb 2026
Meget nedslidt, utrolig meget larm fra gaden , kun en elevator , elendig morgenmad
Mounir
Mounir, 10-night trip
Verified
2/10 Poor
22 Nov 2024
Mycket besviken
Vid bokningen fanns det ingen information om att hotellet hade renovering av poolen och det var ingen information de gav vid incheckningen. Mycket oljud på grund av renoveringen, blev väckt av det och det var jobbigt. Dessutom kunde rummet lukta avlopp, sängkläder var inte rena. Som sagt mycket besviken på hotellet och inte värt priset
Rita
Rita, 2-night trip
Verified
2/10 Poor
15 Feb 2024
Det larmede og området er klamt !
Johan
Johan, 1-night trip
Verified
10/10 Exceptional
2 Jan 2024
スタッフはとても親切でした。
Masato
Masato, 4-night trip
Verified
8/10 Very good
11 Feb 2022
Excellent room and helpful friendly staff
nattiya
nattiya, 6-night trip
Verified
6/10 Good
6 Mar 2020
Location was perfect to get to everything and anything.
Buffet breakfast didn’t have much of a variety, neither did the room service menu.
Some staff were very very friendly, while others didn’t care much for guests.
Mariaha
Mariaha, 4-night trip
Verified
4/10 Fair
27 Jan 2020
바퀴벌레
방구조와 크기는 좋습니다. 직원들도 친절한데 바퀴벌레가 너무 많아요 싱크대 배수구, 냉장고 뒤, 벽 사이에서 기어나와요 그리고 방안에서 와이파이가 잘 안되서 불편했습니다
Sungbo
Sungbo, 3-night trip
Verified
8/10 Very good
20 Jan 2020
Very spacious room with some conveniences in room like an washer/dryer combo in room.
Like most places the mattresses are hard and a bit low to the ground.
Newbie
Newbie, 2-night trip
Verified
8/10 Very good
10 Jan 2020
Property was very clean and in good repair. Staff are very helpful and friendly (despite the language barrier). Breakfast is not exactly to western tastes in many cases, but egg station is good. Pool is small and not many sun beds, there was also many "reserved" with towels for much of the day, which could do with addressing. Overall a good hotel in decent location
Verified traveller
10-night trip
Verified
8/10 Very good
10 Jan 2020
Really need to improve the breakfast buffet with more choices.
Verified traveller
14-night trip
Verified
6/10 Good
6 Jan 2020
No Frills, but Clean and Affordable.
Stayed for a week over Christmas holidays. This is a no frills hotel with a decent location far enough from the action for a little quiet but only close enough to walk to everything. The rooms are big and clean. The rooftop pool is nice, not as fancy as the pictures make it seem. There is a bar up there but it's small and not really like a bar. The service was strange. We traveled from the US which took us about 2 days with a lengthy layover. We arrived at the hotel 2 hours before the check in time so they charged me 200 Baht for checking in early. I get that there are rules, but seriously.. $7 and the room was ready anyways. Not a warm welcome. I brought food home one night and didn't have a fork. I figured I could borrow one from the restaurant downstairs. They made me put down a 100 Baht deposit lol. Because of the language barrier there isn't much point in arguing these points with them but even though the staff was friendly enough it still cheapened the experience. Breakfast was good, eggs and pancakes made to order, lots of bread and fruit, wish there was bacon. I'd stay again if I couldn't find a better deal elsewhere.
Walking note: The main street you have to cross to go anywhere is somewhat terrifying to cross. Not the hotels fault but worth mentioning if you're a little older or have mobility challenged.
Donald
Donald, 2-night trip
Verified
10/10 Exceptional
21 Dec 2019
Staff was very accommodating, the room was big, good location within walking distance of everything.
Camilla
Camilla, 8-night trip
Verified
2/10 Poor
12 Dec 2019
Location is quite ok and easy to reach for Indian food
Verified traveller
4-night trip
Verified
8/10 Very good
11 Dec 2019
Middel hotel
+ God beliggendehed. Fin pool på taget. God morgenmad.
- kun 1 elevator.. ingen udsigt til en anden bygning 5 meter overfor.. mega dårlig internet