Guests
All properties in Ben Lomond, Otago, New Zealand

Hidden Lodge Queenstown

Lakefront lodge with spa, near Lake Wakatipu

  • Free WiFi and free parking
From
A$408

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Property renovations and closures

  • This property is closed from March 28 2022 to April 15 2022 (dates subject to change).

Image gallery

  • Hidden Lodge Queenstown
  • Hidden Lodge Queenstown
  • Outdoor Spa Tub
  • Signature Room, 1 King Bed, Lake View, Lakeside - Bathroom
  • Hidden Lodge Queenstown
Hidden Lodge Queenstown. Image 1 of 41.
1 / 41Hidden Lodge Queenstown
28 Evergreen Place, Ben Lomond, 9300, New Zealand
9.4.Exceptional.
  • We took a bit of a chance on staying slightly further out of the town, and in a boutique…

    Jun. 8, 2021

  • What a wonderful location with beautiful facilities and outstanding service. Hidden Lodge…

    Apr. 5, 2021

See all 69 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 4 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Ski rentals
  • Room service

What’s around

  • In Sunshine Bay
  • Lake Wakatipu - 14 min walk
  • Steamer Wharf - 40 min walk
  • SKYCITY Wharf Casino - 40 min walk
  • Creative Queenstown Arts & Crafts Market - 41 min walk
  • Steamer Wharf - 41 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Lake View, Executive Level
  • Superior Room, 1 King Bed with Sofa bed, Lake View, Garden Area
  • Luxury Room, 1 King Bed, Lake View, Executive Level

What’s around

Landmarks

  • In Sunshine Bay
  • Lake Wakatipu - 14 min walk
  • Steamer Wharf - 40 min walk
  • SKYCITY Wharf Casino - 40 min walk
  • Creative Queenstown Arts & Crafts Market - 41 min walk
  • Steamer Wharf - 41 min walk
  • Fear Factory Queenstown - 42 min walk
  • Toi o Tahuna - 42 min walk
  • TSS Earnslaw Steamship - 43 min walk
  • Williams Cottage - 45 min walk
  • Skyline Queenstown - 2.5 mi / 4.1 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive
map
See on map
28 Evergreen Place, Ben Lomond, 9300, New Zealand

At a glance

Size

  • 4 cabins
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-8:30 PM
  • Check-out time is 10 AM
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 6
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • Caters to adults only
*See fees & policies for additional details or extra charges

The manager

Speaks: English

At the property

Food and drink

  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Ski equipment rentals on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1970
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Hand-held showerhead
  • Closed captioned TV
  • Height-adjustable showerhead
  • Visual fire alarm

Languages Spoken

  • English

In the cabin

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the lodge's full-service spa. Services include massages.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Ski equipment rentals on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for NZD 80.0 per day

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Evergreen Lodge Queenstown
  • Bed & breakfast Hidden Lodge Queenstown Queenstown
  • Queenstown Hidden Lodge Queenstown Bed & breakfast
  • Bed & breakfast Hidden Lodge Queenstown
  • Hidden Lodge Queenstown Queenstown
  • Hidden
  • Evergreen Lodge
  • Evergreen Queenstown
  • Hidden Lodge Queenstown
  • Hidden Lodge Queenstown Lodge
  • Hidden Lodge Queenstown Queenstown
  • Hidden Lodge Queenstown Lodge Queenstown
  • Hidden Queenstown B&B
  • Hidden Queenstown
  • Hidden Queenstown B&B
  • Hidden Lodge Queenstown
  • Hidden Lodge
  • Hidden Queenstown

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hidden Lodge Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from March 28 2022 to April 15 2022 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - 8:30 PM. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Public Kitchen & Bar (2.1 mi), Lombardi (2.1 mi), and Fergburger (2.3 mi).
  • No, this lodge doesn't have a casino, but SKYCITY Wharf Casino (4-min drive) and Skycity Queenstown Casino (6-min drive) are both nearby.
  • Have fun with onsite winter activities like skiing. Additional recreation nearby includes ecotours and segway rentals. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness center. Hidden Lodge Queenstown also has a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Awesome view, awesome hosts. Great facilities highly recommend

    2 night romance trip, Mar. 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely property. Claudia,Ali and Chris great hosts.Need car as out of town but worth staying there for the hospitality and views.

    3 night romance trip, Oct. 21, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Staff member negligence results in accident

    I booked this picturesque location for my solo holiday and ended up spending the whole holiday in hospital or in bed with a broken foot due to an accident that happened due to the negligence of the hotel. The stairs to my hotel room were unlit on my second night and I fell down the last few stairs and broke my foot. Not only that, the only staff member on duty was drinking a beer and making banana bread in the kitchen rather than ensuring that the hotel was adequately lit for the evening and ensuring the safety of guests. I wanted so much to give this hotel a great rating, but I cannot, as not only did this happen to ruin the holiday, but the hotel management refused to take any responsibility for their negligence. If this were a bigger hotel chain, this would have been handled immediately. Instead I have been out of pockets thousands of dollars in medical expenses and didn't have a holiday at all. This is a good lesson to not book a small private hotel, because the after-care is just not professional.

    4 night trip, Aug. 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hidden Lodge too good to remain "hidden"......

    I had the most amazing experience. Outstanding customer service from Claudia, Chris, Laura, Lisa, and Kristen. From the time I booked to my arrival was first class. Its the little things and attention to detail that make a stay memorable and I will definitely return and bring friends next time. Hot towel rack in the bathroom, electric blankets, complimentary snacks and drinks in your room, hot breakfast with eggs cooked to order. Fresh made yogurt with granola, fresh fruit was awesome as well. The view from my room could have been mistaken for a postcard. I'll be back!!!

    Anthony, 3 night trip, Aug. 2, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    My husband and I stayed here for our honeymoon and we were welcomed with prolonged talking on arrival. We just wanted to get our rooms but instead got an extended tour/talk. We enjoyed elements of our stay such as the wonderful Lisa who always had a smile on her face and seemed genuinely keen to help. The beautiful brownies, antipasto platters, stocked mini bar fridge (except one of the bottles of beer was expired - yes I double checked to make sure I wasn't looking at the manufacturing date) and yummy breakfasts. There is a key problem with the business model of Hidden Lodge. Having the single staff member that is rostered on (or at times 2) be the front office, chef, gardener,cleaner etc. The look of being completely worn out was written all over their faces, and it made it hard for us to fully relax and ask for things we needed. This would not be a problem at other hotels, as the staff would be there 24/7 to assist. The second issue we had was the lack of basic amenities you expect in any accommodation, i.e. a microwave. You cannot heat any food up by yourself without the help of the staff. They also lock the microwave at night, so on my honeymoon, while paying prices reflective of a 5 star service, I had to use the oven to heat up my food myself. Additionally, the assistant manager Chris while friendly and mostly willing to help, sometimes had a tone which was not always professional, and it appeared the standard of service at the start of our stay quickly dwindled.

    7 night romance trip, Jul. 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything ....................... ................................

    ash, 1 night romance trip, Jul. 10, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    The staff were simply superb! They made sure the little details were taken care off from the hot tub, to breakfast and platters in the evening.

    2 night trip, Jul. 13, 2018

    Verified Wotif guest review

  • 10.0.Exceptional

    Hidden Lodge is spectacular!

    The views are from our room and from the dining and living areas are amazing. Lucia and Lucia (yes, two Lucias, both from Uruguay) took great care of us and the food and wine was fantastic! This is definitely where we will stay when we return to Queenstown. Hidden Lodge is far enough away from the main Village area that it stays peaceful and quiet but is close enough to all the action if you want that. I could sit in the living room or on the deck for hours, just watching the light changing on the mountains and lake! Enjoyed our conversations with the other very interesting guests too.

    1 night trip, Mar. 30, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice location with a beautiful view of the lake.

    Luxurious and quiet accommodation. Friendly and helpful staff.

    Fred, 2 night trip, Jul. 12, 2017

    Verified Wotif guest review

  • 8.0.Very good

    Facilities: Nice ; Value: Acceptable price; Service: Good, Respectful, Friendly; Cleanliness: Beautiful;

    Christopher, Romance trip, Dec. 12, 2014

    Verified Wotif guest review

See all 69 reviews