Centro Hotel

Rooms poorly maintained. Incompetent staff with poor hospitality skills. Lack of international language knowledge. I initially was given a room with no water and had to spend the night there after traveling for 20 hours.

Service is excellent! Staff is friendly. Do notes that there are stairs, so pack light!!

What can I tell you your towels were crunchy .. need to invest on newer softer towels / and the tv on the wall was the size of my lap top / Cartagena nice knowing you

I have stayed in better motels

Great spot Balcony room was really fun City is a blast

This place is a great option. I traveled with my two doughters and wife and of course we were worried about space and safety. Fortunately the hotel was very clean and room was clean and cozy. We had the basics and a nice view to the street where you can see people walking all day long. Overall, location was the best feature of this Hotel, since it is located right at the middle of everywhere. You have a nice and light breakfast every morning. I mean light because the portion will not be a Texas size, but a small and flavored one. The table where you eat is arranged with glass and porcelain next to a colorful garden that gives a fresh environment to the guests. Staff is very nice and helpful. Not a lot of English speakers though, but for me this wasn’t a problem. I would definitely alert those who are seeking for a calm and relaxing place. This Hotel has two types of rooms, those next to the street with a balcony and those with no balcony. We got the nice view of the balcony but every night the party in Colombia starts around 10 pm and still you can hear a lot of noise and cars around 1-2 am. For us, it was tolerable but I’m sure people could sleep at all due to this. Also, it is hard to find. If you are getting there via taxi, the sign on the street is small but you will find it if you also ask for Cafe Central which is a small cafeteria located on the first floor. You walk inside the cafeteria and go to the stairs to go to the second floor where the lobby is located.

Booked 2 superior rooms with window/balcony and was given 2 standard windowless musty rooms . One room had no water from sink .not what I expected

We were originally taken to a beautiful room with a lovely balcony. After ten minit’s, there was a knock on our door and we were told there was a mistake, and we were moved to a tiny room with no windows, and no space to move around.

the only positive thing about our experience was the location, very near the old city attractions and restaurants. The rest? Not good..extremely noisy, very small with tiny bathroom and mediocre shower.

The hotel was OK, quaint but less than outstanding in its basic functions. Position is excellent for visiting the old town. However too many cruise tourists, street peddlers and too few good value restaurants greatly detract from the charm of the town.