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1 room, 2 adults

Centro Hotel

3-star3 stars
Calle Del Arzobispado 34 -80, Centro Historico, Cartagena, Bolivar, 130001, Colombia

City-center hotel, steps from Puerta del Reloj
  • Free full breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 216 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
WiFi
Good internet service
Breakfast
Breakfast is average
Vibe
Decent vibe

Centro Hotel

from A$123
  • Single Room
  • Double Room
  • Triple Room
  • Quadruple Room

What’s around Centro Hotel

Landmarks

  • In Cartagena Walled City
  • Puerta del Reloj - 4 min walk
  • San Pedro Claver Church and Convent - 10 min walk
  • San Felipe de Barajas Castle - 19 min walk
  • Clock Tower - 3 min walk
  • Cartagena de Indias Convention Center - 6 min walk
  • Bocagrande Beach - 17 min walk
  • San Pedro - 2 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is 1 PM
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets stay free (dogs and cats only)

  • Restrictions apply *

  • 1 per room (up to 30 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Spa services on site
  • Bicycle rentals nearby
Working away
  • 24-hour business centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built – 1680
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Languages Spoken
  • English
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 20-inch flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Centro Hotel’s small print

Also known as

  • Centro Hotel Cartagena
  • Centro Hotel Hotel Cartagena
  • Centro Hotel
  • Centro Cartagena
  • Centro Hotel Hotel
  • Centro Hotel Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Pet deposit: COP 50.000 per night

Optional extras

Rollaway beds are available for COP 60.0 per night

Airport shuttle service is offered for an extra charge of COP 45000 per vehicle (one way)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.6 From 105 reviews

Very good 8.0
This place is a great option. I traveled with my two doughters and wife and of course we were worried about space and safety. Fortunately the hotel was very clean and room was clean and cozy. We had the basics and a nice view to the street where you can see people walking all day long. Overall, location was the best feature of this Hotel, since it is located right at the middle of everywhere. You have a nice and light breakfast every morning. I mean light because the portion will not be a Texas size, but a small and flavored one. The table where you eat is arranged with glass and porcelain next to a colorful garden that gives a fresh environment to the guests. Staff is very nice and helpful. Not a lot of English speakers though, but for me this wasn’t a problem. I would definitely alert those who are seeking for a calm and relaxing place. This Hotel has two types of rooms, those next to the street with a balcony and those with no balcony. We got the nice view of the balcony but every night the party in Colombia starts around 10 pm and still you can hear a lot of noise and cars around 1-2 am. For us, it was tolerable but I’m sure people could sleep at all due to this. Also, it is hard to find. If you are getting there via taxi, the sign on the street is small but you will find it if you also ask for Cafe Central which is a small cafeteria located on the first floor. You walk inside the cafeteria and go to the stairs to go to the second floor where the lobby is located.
Gerardo, us3 night family trip
Good 6.0
The only benefit of staying at this hotel is its location, that’s it. Facilities were pretty basic. The bathroom didn’t have water the first day. Saw an earthworm creep into the shower. I guess you suck that for the location but I’m sure there are better options within the walled city. Staff were nice and tried to help - but they can only do so much!
us3 night trip
Poor 2.0
Wouldn't go back
Air conditioner broke and the room smelled like mildew and had mosquitoes in it. The hallway smelled like dirty feet. Room was dark and windowless and the floor was dirty. Front desk staff wasn't very friendly and set us up for a private bus transfer at a time that didn't exist. They also charged us for water even with a broken air conditioner. There was a loud bell for guests to enter the hotel that rang late into the night. Showerhead was nice, room had a mini fridge, and hotel was in close proximity to ice cream at peleteria. For the price, could spend less to get a suite nearby at Casa Tere, which has a nicer room and staff.
guest, usOther trip
Very good 8.0
Great location for exploring Cartagena
The best thing about this hotel is its convenient location. From here you can get much pretty much anywhere you want to go easily and quickly. Plenty of taxis pass by throughout the day or you can walk to Getsemani and the historic center. The hotel itself is charming and the rooms are spacious. Our main difficulty was with the electrical capacity of the hotel and the iffy wifi. We had to go to the front desk several times a day because the electrical circuits tripped and there was no way to call them from our room to take care of it because the phone did not work. Overall a good experience if you're laid back and don't mind small inconveniences.
Alex, usOther trip
Poor 2.0
Tiny Windowless rooms not as advertised
The reservation says rooms are 35 sq meters (~350sqft) in size, with window and balcony view. But we got a room that's at most 9 sqm (~90sqft). NO WINDOW, let alone balcony. They only moved me to a bigger room on the 3rd day and wouldn't give me any refund for the 2 days I stayed in the windowless room. Couldn't speak with a manager either. Hot water broken, and they fixed on the 2nd day. Wifi was spotty in the room. Other services are fine. Staff are overall friendly.
us3 night romance trip

Centro Hotel

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