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All properties in Tuxtla Gutierrez, Chiapas, Mexico
1 room, 2 adults

Hilton Garden Inn Tuxtla Gutierrez

4.5-star4.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Free WiFi
  • Fridge
  • Microwave
Boulevard Belisario Dominguez 1641, Esq. Boulevard Los Castillos, Tuxtla Gutierrez, CHIS, 29050, Mexico

Suburban hotel with outdoor pool, near Plaza Crystal Shopping Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Free WiFi
    • Fridge
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The bed was very comfortable and property modernization was current.Feb. 26, 2020
  • Good location, comfortable bed Jan. 30, 2020

Hilton Garden Inn Tuxtla Gutierrez

from A$59
  • Room, 2 Queen Beds
  • King bedroom evolution suite
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Suite, 2 Bedrooms

What’s around Hilton Garden Inn Tuxtla Gutierrez

Landmarks

  • Marimba Park - 33 min walk
  • Plaza Crystal Shopping Mall - 8 min walk
  • Cana Hueca Park - 10 min walk
  • Canon del Sumidero National Park - 11.7 mi / 18.9 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 38 min drive

At a glance

Key facts

Hotel size

  • This hotel has 167 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business centre
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2011
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Hilton Garden Inn Tuxtla Gutierrez’s small print

Also known as

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Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7:00 AM to 9:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Optional extras

    Early check-in can be arranged for an extra charge of MXN 450 (subject to availability)

    Full breakfast is offered for an extra charge of MXN 205 for adults and MXN 102.5 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hilton Garden Inn Tuxtla Gutierrez

    • Does Hilton Garden Inn Tuxtla Gutierrez offer free cancellation for a full refund?
      Yes, Hilton Garden Inn Tuxtla Gutierrez does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Hilton Garden Inn Tuxtla Gutierrez?
      Yes, there's free self parking.
    • Is there a pool at Hilton Garden Inn Tuxtla Gutierrez?
      Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
    • Are pets allowed at Hilton Garden Inn Tuxtla Gutierrez?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Hilton Garden Inn Tuxtla Gutierrez?
      You can check in from 3 PM to midnight. There's a charge of MXN 450 for early check-in (subject to availability). Check-out time is noon.
    • Are there restaurants at or near Hilton Garden Inn Tuxtla Gutierrez?
      Yes, there's an onsite restaurant.
    • What is there to do near Hilton Garden Inn Tuxtla Gutierrez?
      Recommended spots to visit include Plaza Crystal Shopping Mall (8-min walk) and Cana Hueca Park (10-min walk), along with Marimba Park (1.7 mi) and Canon del Sumidero National Park (11.7 mi).

    Recent reviews

    Superb 9.0 From 315 reviews

    Exceptional 10.0
    Vacation
    The coffee maker did not work in our room. Only one bottle of water for two days for two people. The only bottle of water we had got wasted on the coffee maker that did not work.
    David, us2 night trip
    Exceptional 10.0
    Great modern hotel in business area
    Very nice hotel in the middle of Tuxtla. Shopping is right next door at a mall, restaurants, modern and traditional all around. Excellent service, friendly staff. Rooms very comfortable, great beds. A/C worked great. Shower was very nice. Easy access to transportation, both buses and taxis, and great parking if you have a car. The pool looks great, but we didn't have time for a swim. We had to leave early for airport, so no breakfast, can't rate that. Two minor complaints: First, the bathrooms need better ventilation. We had to prop open the door after a shower to get the steam off the mirror. Not a big deal, but would be nicer if better ventilated. The pillows were extremely squishy. Not firm or thick at all. We like thicker/firmer pillows.
    David, us1 night family trip
    Exceptional 10.0
    great services
    Jose, us2 night family trip
    Very good 8.0
    The AC sounded like a jet.
    vicky, us1 night family trip
    Good 6.0
    Please do make it right!
    We had a decent stay, however from check in staff and the internet connection did not align with Hilton catchphrase. They did not make it right.
    Martien, us2 night business trip
    Exceptional 10.0
    Good stay
    Very nice, clean and newer hotel which is kept up sparkling. It is more for business or short trips than family vacations. But definitely a good choice when in Tuxtla. The food is great and it has everything you need. Mattresses are great and adjustable. Overall a great stay.
    Ricardo, us1 night family trip
    Exceptional 10.0
    Great choice
    Very comfortable, quiet, excellent service.
    Jeanne, mx1 night romance trip
    Exceptional 10.0
    Very good!
    Super good! (Except for the cold jacuzzi)
    mx1 night trip
    Very good 8.0
    Everything was great, except for threadmills (2) which were out of service for the three days we were there
    Luis, us1 night family trip
    Exceptional 10.0
    Me, my wife and daughter stayed here for 1 night before flying out from TGZ back to the US. This place is great...nice pool, great breakfast, clean rooms. Plus there are places to eat right outside the hotel grounds (Chilis, McDonald's, and local eateries).
    Richard, us1 night family trip

    Hilton Garden Inn Tuxtla Gutierrez

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