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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Casa Santa Ana Hotel Boutique - Spa

4-star4 stars
Calle Del Carretero 29 No 10b - 34, Cartagena, Bolivar, 130001, Colombia

4-star hotel with spa, near Clock Tower
  • Free full breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Vibe
Awesome vibe
Breakfast
Tasty breakfast
Wellness Area
Great wellness & sports facilities
Comfort
Very comfortable

Casa Santa Ana Hotel Boutique - Spa

  • Standard Double Room
  • Grand Suite
  • Junior Suite
  • Luxury House

What’s around Casa Santa Ana Hotel Boutique - Spa

Landmarks

  • In Cartagena Walled City
  • Clock Tower - 9 min walk
  • Cartagena de Indias Convention Center - 7 min walk
  • San Felipe de Barajas Castle - 14 min walk
  • Bocagrande Beach - 23 min walk
  • Marbella Beach - 32 min walk
  • Port of Cartagena - 39 min walk
  • Santisima Trinidad Church - 1 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 22 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 5 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Offsite

  • Beach shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool sunloungers
  • Use of nearby fitness centre (discount)
  • Full-service spa
  • Free bicycles on site
  • Ecotours nearby
  • Scuba diving nearby
Working away
  • 24-hour business centre
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
  • Sofa bed size single
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Romance-Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Casa Santa Ana Hotel Boutique - Spa’s small print

Also known as

  • Casa Santa Ana Hotel Boutique Spa Cartagena
  • Casa Santa Ana Hotel Boutique - Spa Hotel
  • Casa Santa Ana Hotel Boutique - Spa Cartagena
  • Casa Santa Ana Hotel Boutique - Spa Hotel Cartagena
  • Casa Santa Ana Hotel Boutique Spa
  • Casa Santa Ana Boutique Spa Cartagena
  • Casa Santa Ana Boutique Spa
  • Casa Santa Ana Hotel Spa
  • Casa Santa Ana Spa Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
  • Resort fee: COP 7900 per person, per night

Optional extras

Rollaway beds are available for COP 120000 per night

Airport shuttle service is offered for an extra charge of COP 50000 per vehicle (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

Beach shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Casa Santa Ana Hotel Boutique - Spa

  • Does Casa Santa Ana Hotel Boutique - Spa offer free cancellation for a full refund?
    Yes, Casa Santa Ana Hotel Boutique - Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Casa Santa Ana Hotel Boutique - Spa?
    Sorry, there's no parking at Casa Santa Ana Hotel Boutique - Spa.
  • Is there a pool at Casa Santa Ana Hotel Boutique - Spa?
    Yes, there's an outdoor pool.
  • Are pets allowed at Casa Santa Ana Hotel Boutique - Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Casa Santa Ana Hotel Boutique - Spa?
    You can check in from 3 PM to 11:30 PM. Check-out time is noon.
  • Is airport shuttle service offered by Casa Santa Ana Hotel Boutique - Spa?
    Yes, an airport shuttle is available. The charge is COP 50000 per vehicle roundtrip.

Recent reviews

Superb 9.2 From 73 reviews

Exceptional 10.0
Lovely place in the charming Getsemani area
Stayed with a friend 1 night at the Casa Santa Ana Hotel Boutique - Spa, which we both enjoyed very much. They welcome you with a free drink of your choice. They have a lovely roof top pool, which was a perfect way to cool down in the heat. They do some lovely massages and facial treatments, which we unfortunately didn't have time to try.The Garden and breakfast is gorgeous and the staff cannot do enough for you so can only recommend this place.
Annette, gb1 night trip with friends
Exceptional 10.0
Amazing!
Ana Maria, us1 night family trip
Exceptional 10.0
Top location to discover the Centro Historico
Cosy place with only five bedrooms. Small pool on the rooftop which was really relaxing after a long day of sightseeing. Very close to the night life, nevertheless absolutely quiet inside. Friendly and attentive staff, However our room in the ground floor smelt slightly of damp, most likely based on the only opening or more correctly the shutters being part of the door (no further window).
Jens, gb3 night romance trip
Very good 8.0
A little too green
We really enjoyed our stay but had no hot water in the shower. Additionally, they came to bring something to our room and unplugged our charging phones, perhaps to save electricity. Also, the AC was stopped at 75 degrees, again, we presume to save energy. All about being green but if I am paying for a nice hotel I expect to be able to use the power and have hot water.
us1 night romance trip
Good 6.0
Casa Santa Ana was certainly nice, but overpriced for what it is. I had spent the first two nights in Cartagena elsewhere for less money and everything about Casa Santa Ana fell short in comparison. It was really the little things that made a big difference, we didn't have any soap in the room? You had to pay for water, being that you can't drink the tap water I expected the hotel to provide drinking water (at least a bottle a day?) The WiFi didn't work for the first day we were there and it was in and out for the rest of our stay. The first day/night we were there it took 10-15 minutes to get into the hotel as you don't have a key to the front entrance and have to use the knocker on the front door (I'm pretty sure the buzzer was broken?). All in all I'd say your money can definitely go further elsewhere.
Jessica, us2 night trip with friends
Very good 8.0
Good breakfast, clean, quiet hotel. Very lovely courtyard. Not all rooms have windows other than one in the door.
ca5 night romance trip
Exceptional 10.0
Great stay. Fantastic breakfast - super friendly staff. Nice clean room. Amazing rooftop pool area to relax in after a hard day walking around the town. Close to super trendy Plazo Trinidad surrounded by street food, bars and the street art. But only a short 5 minute walk to the Clock Tower. 100% recommend.
Gary, us4 night romance trip
Exceptional 10.0
Beautiful and Tranquil Casa
Casa Santa Ana was awesome. I highly recommend this beautiful boutique hotel. I'll would definitely go back if ever in Cartagena. Lived It!
anna, us4 night trip with friends
Exceptional 10.0
Wonderful choice in Cartagena
Wonderful stay! The staff are so lovely and welcoming, the little hotel is gorgeous and cozy and always spotless. Perfect location as well. Can't beat it for the amazing price!
Joanna, us5 night trip with friends
Exceptional 10.0
-Very quaint, clean, and chic. -24/7 staff
Yalda, us1 night romance trip

Casa Santa Ana Hotel Boutique - Spa

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