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Pure Mareazul Rivera Maya, Playa del Carmen, Mexico

4-star4 stars
Carretera Federal Puerto JuarezKm 294 - 700, Playa del CarmenQROO77710Mexico, (02) 8228 1927

Family Playa del Carmen condo with kitchen, balcony
  • Free WiFi in lobby and free parking
Very Good8.2
Amenities
Great amenities
Pool
Great pool
Comfort
Rather comfortable
Location
Location is ok
161See all 161 Hotels.com reviews
From 298 reviewsTripAdvisor Traveller Rating

Pure Mareazul Rivera Maya, Playa del Carmen, Mexico

from A$220
  • Suite, 2 Bedrooms
  • Suite, Pool Access

At a glance

Key facts

Hotel size

  • This hotel has 300 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
The front desk is open daily from 7 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Steam room
  • Beach towels
  • Pool umbrellas
  • Tennis on site
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 140
  • Conference space size (meters) - 13
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 6
  • Year Built 2015
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Garden
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Pillowtop mattress
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Second bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the condo resort's full-service spa, Pure. Services include massages, facials, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Snack-Bar Mareazul - This poolside cocktail bar specializes in seafood and serves breakfast, brunch, and lunch. Guests can enjoy alfresco dining (weather permitting).

Club de Playa - This beachfront cocktail bar specializes in seafood and serves breakfast, brunch, and lunch.

Snack Bar Casa Club Hole - Overlooking the golf course, this restaurant specializes in international cuisine and serves breakfast, brunch, and lunch.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Sauna
  • Steam room
  • Tennis on site
  • Playground on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Pure Mareazul Rivera Maya, Playa del Carmen, Mexico’s small print

Also known as

  • PURE MAREAZUL RIVIERA
  • Pure Mareazul Rivera Maya
  • PURE MAREAZUL RIVIERA MAYA
  • PURE MAREAZUL RIVIERA MAYA Condo
  • PURE MAREAZUL RIVIERA MAYA Playa del Carmen
  • Pure Mareazul Riviera Maya Hotel Playa Del Carmen
  • Pure Mareazul Riviera Maya/Playa Del Carmen, Mexico
  • Pure Mareazul Rivera Maya Condo Playa del Carmen
  • Pure Mareazul Rivera Maya Condo
  • Pure Mareazul Rivera Maya Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Pure Mareazul Rivera Maya, Playa del Carmen, Mexico

Landmarks

  • On the beach
  • Guadalupe Church (26-minute walk)
  • Grand Coral Golf Riviera Maya (27-minute walk)
  • 28 de Julio Square (36-minute walk)
  • Mamitas Beach Club (42-minute walk)
  • Quinta Alegria (44-minute walk)
  • Pier Navega (2.5 mi / 4 km)
  • Nuestra Senora del Carmen Catholic Church (2.5 mi / 4.1 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 40-min drive
  • Free self parking

Recent reviews

Very Good 8.2 From 161 reviews

Pure Mareazul Rivera Maya, Playa del Carmen, Mexico
Very Good8.0
both the air conditioning and tv did not work and could not be fixed despite several attempts. Nevertheless, the condo, landscaping, pool and beach were very nice.
Thomas E, us5 night romance trip
Pure Mareazul Rivera Maya, Playa del Carmen, Mexico
Good6.0
Has potential, but needs renovations and cleaning
The good: safe with 24/7 security. Great pool, really nice garden area which is well maintained. Beach has white sand and clear water. Spacious condos with all accomodations needed for family trips. Hammock and jacuzzi in balcony. Night shift help desk and convenience store guys were helpful and very nice. The bad: place needs renovation and good maintenance, it is in decay. Water drops coming out of AC unit. Stains on couch and on "clean" sheets, and cleaning crew only changes sheets every other day so we were stuck. During second day I killed a cockroach in the kitchen and left it there for cleankng crew to do something, but all they did was pick it up, didn't even mop. They do not mop or clean counters on daily basis. Found food and drinks left from previous residents. In order to checkout cleaning crew needs to inspect, so they came out and said it was good to go. Got to the front desk and they would not give me a release because cleaning crew had not communicated with them, all they kept repeating was that they could not let me checkout until they got the approval. Place is far away from 5th avenue, so taxi is a must. This place charges a fee to taxis picking up or dropping off, so you pay 50% more than a normal ride. Spending money on taxis every day really adds up in the end.
Daniel, us3 night romance trip
Pure Mareazul Rivera Maya, Playa del Carmen, Mexico
Poor2.0
Aweful experience
While the property overall is acceptable, our apartment smelled very musky and there were spots from water damage on the ceiling. We may just have been unlucky. Also, don't make the mistake to pay extra for the 'personal pool' - it isn't a pool, it is more of a wading basin you can stick your feet into but nothing else. I really regret having paid for this 'upgrade'. The last day we had a rather shocking experience: while taking a shower all of a sudden the bathroom and bedroom filled with very badly smelling smoke and we could barely breathe. Fearing a fire, we quickly opened all patio doors and called maintenance staff whom we saw in the general lawn area for help. They checked and didn't find a fire in the building, but informed us after some time that a fumigation exercise was underway. They yanked poison through the air vents without giving notice or a warning!! Two days after I still have a headache. It is a pity because the apartments have a good size and are quite conveniently located to get into Playa quickly. The beach is also nice. So if you don't mind getting poisoned, and otherwise don't have high expectations, this may be an option.
A Traveller, mx3 night trip with friends
Pure Mareazul Rivera Maya, Playa del Carmen, Mexico
Very Good8.0
The Hotel/Condo was nice, the location was a bit hidden. No services were available and there was very few people there. Internet did not work one full day.
Maria, us3 night family trip
Pure Mareazul Rivera Maya, Playa del Carmen, Mexico
Very Good8.0
Had an amazing trip. Only not enough restaurants to eat. Besides the beach club, and it close at 5:00pm daily. If it had more restaurants, it would have been perfect. The pool area was amazing...
William J, us2 night family trip

See all reviews

Pure Mareazul Rivera Maya, Playa del Carmen, Mexico

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